Blizzard » Technical Support
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This section of Blizzard Forums is a section for duscussing topics in the 'Technical Support' category and for problems installing or patching Hearthstone, or crashing during game play.
Blizzard » Technical Support
5h ago
just had a game where i had lag combined animations which did not allow me to attack with my double veloraks it might be my isp though too.
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Blizzard » Technical Support
1d ago
I was having many issues with the game, mostly visual, so I decided to delete the game and download it again to refresh it. I did all that, and now I am having trouble logging in. I entered my password and email, and now it’s stuck on the same screen. It says, “Source Account Missing! The merge process is unable to continue without a valid source account.” And I can’t cancel or retry. So I tried registering a new account to see if it changes anything… and wherever I try, the website freezes and closes. What should I do? Can anyone please help me?
Edit: I play on a Samsung Galaxy S23 Ultra.
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Blizzard » Technical Support
1d ago
Basically I can’t log in “due to conflicting game accounts” even though I only used one account in my life. I can’t find anything useful online. Can someone help me solve this issue pls?
(I had almost a year to play and I decided to start again)
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Blizzard » Technical Support
1d ago
Princessa 11737, will not allow me to play a traditional Hearthstone game. I have reloaded. I can play Battlegrounds fine.
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Blizzard » Technical Support
2d ago
Hearthstone app continuously crashes when I play Battlegrounds. This usually happens during the battle phase, but will also happen at times in the middle of the tavern phase. I have attempted reinstalling the app multiple times, but this issue has not fixed. My laptop should be able to handle this game it this is likely some kind of programming issue or driver issue. However, I am not an expert. All I know is that I need help to continue playing this game.
PC: Asus Zephyrus ROG G14 (2021) with RAM upgrade (24GB)
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Blizzard » Technical Support
2d ago
Playing iMac Ventura. After completing a game the reward screen comes up and then it changes your rank. Normally you can click through it quickly to advance the animations faster. But almost consistantly if you click too quickly or too soon before it changes your rank the game will crash. This happens failry consistantly about 80% of the time I can repeat the crash. Hope this gets patched!
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Blizzard » Technical Support
2d ago
cannot open or view store =(
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Blizzard » Technical Support
3d ago
BUG na Miragem de Paladino.
A carta Espírito dos Ermos (Spirts of the Badlands) está bugando as cartas da mão.
Toda vez que usamos a miragem ela fica duplicada na mao e atrapalha a usar outras cartas, principalmente quando jogamos no celular.
Preciso ficar relogando para voltar ao normal toda vez que uso a Miragem.
Alguém passando pelo mesmo problema?
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Blizzard » Technical Support
4d ago
Hearthstone keeps crashing on my iPad. I always make sure it’s updated, I even bought a new iPad with the big amount of storage thinking that was the problem but it still happens. Whenever I open my collection the game crashes, it will crash during ranked play, crashes when playing battlegrounds, crashes when upgrading my mercenaries, crashes when building a mercenary team, crashes when building a deck, crashes when changing my hero portrait, crashes when changing my card back, and crashes when changing my coin skin. The frequency of the crashes is random, and the game boots back up just fine ..read more
Blizzard » Technical Support
4d ago
Hi
While playing battlegrounds in my Android phone I noticed that the graphic for the unit buff “Fiery” was missing. That is, the square in the stats of a unit.
The buff only showed a violet square next to the text Fiery.
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