
Blizzard » Technical Support
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This section of Blizzard Forums is a section for duscussing topics in the 'Technical Support' category and for problems installing or patching Hearthstone, or crashing during game play.
Blizzard » Technical Support
3h ago
Have been unable to connect to HS via mobile for an hour. Tried on desktop but can not hit the play button as it says “We couldn’t log you in to Battle.net”.
Able to log in via the web browser without issue.
Mobile app opens but doesn’t get to menus screen as “Closed” screen pops up.
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Blizzard » Technical Support
3h ago
All right Can we ACTUALLY fix this STUPID issue. Having to RELAUNCH the stupid game just so to skip a good turn.
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Blizzard » Technical Support
3h ago
I was playing a battlegrounds match on my phone because i was walking around my house. When I got back to my computer, I opened up Hearthstone on it, knowing that only one concurrent connection would be allowed. When the game popped up on my PC, it didn’t try to reconnect me to my Battlegrounds match and according to my record it had me losing in the last round I participated in.
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Blizzard » Technical Support
3h ago
Hi my shop is closed i am unable to purchase anything please help me ty
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Blizzard » Technical Support
1d ago
Every time i try to start a normal Hearthstone game on PC or Mobile it gets an error ‘There was an error starting your game. Please wait a few minutes and try again’ I haven’t been able to play the normal game mode since last patch.
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Blizzard » Technical Support
1d ago
Title.
Last few days I’ve been trying to get into my account settings and I’m always met with a white screen that does nothing.
I’ve cleared out my browsing cache and I’ve tried opening it on EU site too.
I’m in the Oceania region (Australia), if that makes any difference.
Please help.
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Blizzard » Technical Support
2d ago
Hi my shop has noo been closed for most of the day please help
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Blizzard » Technical Support
2d ago
Hello,
I haven’t been able to send a challenge to a friend in Hearthstone for some time now. I’m on IoS, IPhone 13 Pro, game and phone are up to date. My settings in game have all of the permissions turned on, as do the people I’ve tried to challenge. I’ve even deleted and reinstalled with no success.
I don’t know what else to try.
The only thing I can think of is that it started right when Diablo 4 came out and I turned off people being able to contact me in that game (on Xbox series X) and the first time I noticed this problem was shortly thereafter. However, I’ve long since turned those thi ..read more
Blizzard » Technical Support
2d ago
Main menu loose like this:
Hearthstone button inactive
Battlegrounds button active, but after clicking game freezes
Tavern brawl button inactive
4th button non existent (2 whirly shapes)
It stays like this unless I click on my collection. Then after about a minute it loades my collection and when I get back, the buttons are active and I can play. But then weird things can happen. Once I clicked play to find a game and immediately cancelled to make changes in deck, and it instantly connected me to the game (with no loading screen) and then froze (had to quit, there wasn’t even a concede button ..read more
Blizzard » Technical Support
3d ago
Same old problem.
EU server.
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