A Testament to the Impact of a Strong Workplace Culture Fueled by Shared Values April 11, 2024 Care Logistics, a Jackson Healthcare company, is proud to celebrate the organization’s debut on the Fortune 100 Best Companies to Work For® list. Published annually by Fortune and compiled by Great Place to Work, the annual ranking celebrates the nation’s top companies creating strong workplace cultures and positive experiences for all. Jackson Healthcare is a family of highly specialized healthcare staffing, search and technology companies with a collective mission of improving the delivery of patie ..read more

by Page M. Etzler, RN, PhD, MBA, MS, FACHE Emergency Departments (EDs) often carry a reputation for being less than pleasant. Picture yourself as a patient in need of urgent medical attention walking into a bustling ED. The waiting area is packed, the process seems slow and cumbersome, and administrative tasks appear to take precedence over your care. Is this the experience you'd want for patients in your hospital or health system? Probably not. Fortunately, by implementing a few strategic changes to your ED processes and environment, you can elevate patient experience, streamline o ..read more

Diagnostic errors, particularly delays in testing, stand out as significant safety challenges within the healthcare industry. Major diagnostic errors are identified in 10% to 20% of autopsies, and it is estimated that 40,000 to 80,000 patients lose their lives annually in the United States due to diagnostic errors. The National Academies of Sciences, Engineering, and Medicine defines a diagnostic error as the failure to establish an accurate and timely explanation of a patient's health problem or communicate that explanation effectively. Diagnostic delays are among the easiest of these errors ..read more

The pursuit of operational excellence is crucial for hospitals and health systems. Achieving this requires a shift from traditional situational awareness to a more sophisticated state known as informed awareness. Informed awareness is a higher-level, more complete state of awareness that empowers organizations to make effective decisions, prevent issues before they arise, and achieve holistic operational excellence. Understanding the Awareness Gap Assessing your organization's awareness level is a nuanced task. While the need for informed awareness may be apparent, achieving it is not always ..read more

How the Cooper Color Code Can Guide Hospitals Towards Informed Awareness Colonel Jeff Cooper often said that the most important survival tools that each of us has are our own minds. This is especially true in the high-stakes arena of hospital operations. In order to grow and thrive, hospitals and health systems must improve their operational efficiency. The most impactful element is your decision-making process, which will determine the effectiveness of your actions. This is where many health systems struggle to find a balance between two extremes. On one end of the spectrum, your system is un ..read more

Preparing Your Staff For Change Implementation   Change management is a critical aspect of organizational growth and development, and hospitals are no exception. However, the healthcare industry presents unique challenges that can make the implementation of changes particularly complex and daunting. Let’s explore the various factors that make change management difficult in hospitals and discuss strategies to overcome these challenges. These are just some of the factors that can complicate change implementation in hospital systems: The Complex and Interconnected Nature of Hospital System ..read more

The challenge of balancing innovation and cost reduction often weighs heavily on hospital leaders. However, embracing innovation doesn't have to be a drain on finances; instead, it can lead to financial growth. Successful examples of hospitals integrating innovation and cost-saving demonstrate that investing in innovation can yield substantial long-term benefits. Mary Washington Healthcare CFO, Sean Barden, provided some of his thoughts on the importance of operational excellence. Watch the video below to hear how our solutions helped Mary Washington Healthcare return to profitability. To disc ..read more

At the heart of every hospital or health system, operations pulse as the lifeblood, dictating everything from the patient experience to financial stability. Despite their pivotal role, many healthcare institutions remain entrenched in conventional approaches to their operations. The allure of the familiar often trumps innovation, leading to a stagnation of progress. While relying on your Electronic Health Record (EHR) system might seem convenient, settling for mere adequacy in hospital operations, what we will refer to as "satisficing", is a practice that must be firmly rejected. Both your sy ..read more

In today's digital era, Electronic Health Record (EHR) technology has revolutionized the healthcare industry, promising streamlined workflows, improved patient care, and enhanced efficiency. The reality, however, is often far from this utopia of efficiency. While EHR systems have become an integral part of modern healthcare organizations, it's essential to address their shortcomings when it comes to improving operational efficiency. To achieve sustainable success, it’s important to understand the challenges that healthcare providers face when relying solely on EHR systems for operational effi ..read more

The Giant Knife by Wenger SA, with its impressive 87 tools and 141 different functions, initially appears to be a dream come true for outdoor enthusiasts or those seeking a multi-functional tool. The concept of having everything you need in one place seems undeniably convenient. However, upon closer examination, it becomes evident that the Giant Knife's all-in-one approach is actually less practical and poses several inherent challenges. In the world of Electronic Health Records (EHR), vendors have been striving to create all-in-one solutions, commonly known as "megasuites". These EHR megasui ..read more