Robotic Process Automation (RPA) continues to exceed expectations. A Deloitte Global RPA Survey showed that 92% of respondents say it improves compliance, accuracy (90%), and productivity (86%). It's also creating opportunities for business process outsourcing (BPO) companies to expand their service offerings and create a competitive edge. RPA can help BPO companies drive efficiencies in operations and create a differentiated offering for their clients. It improves quality and compliance while reducing costs and tapping into new revenue streams, providing clients with insights derived fr ..read more

Today’s companies must move fast while dealing with continued labor shortages and pressure from ongoing supply-chain disruptions. And that’s where Automation Anywhere comes in—with our next-generation Automation Anywhere Robotic Interface (AARI), the automation co-pilot that can help everyone quickly and easily move through business processes. AARI brings intelligent automation directly to employees’ favorite apps. Whether in the cloud or on-premises, AARI empowers everyone, from customer service and sales operations to IT help desk and finance and accounting, minimizing manual, repetitive tas ..read more

The global human-machine interface (HMI) market reached a value of 3.7 billion US dollars and might grow to 7.2 billion US dollars by 2026. HMI is a critical factor in the future of automation. It allows machines and humans to interact, making work easier and faster. The rise of automation has significantly impacted the workforce and the economy. And it's changing how workers interact with machines, leading to new human-machine interaction (HMI). In the future, machines will become more advanced and increasingly used to working on tasks that humans currently do. How we interact with devic ..read more

Automation Anywhere is excited to announce the launch of its next-generation intelligent document processing (IDP) solution: Document Automation. With Document Automation, organizations can automate, accelerate, and streamline operations like never before, particularly when it comes to processing finance and accounting (F&A) documents such as invoices, expense receipts, and utility bills.   Say goodbye to yesterday’s methods According to Gartner, “by 2025, 50% of business-to-business invoices worldwide will be processed and paid without manual intervention.” Many organizations still ..read more

You know you want to. Imagine 2022 is two days of engaging, educational, and interactive experiences designed for Automation Anywhere customers, partners, and technologists, as well as any business leaders interested in intelligent automation. You’ll hear impactful case studies, inspiring keynotes from Automation Anywhere executives, and insights from those leading the Automation Economy. If you’re into intelligent automation, you need to be here. Our event is centered in New York City, but you can join us from anywhere in the world because it’s all live-streamed, too. We’ve got dozens of exci ..read more

Automation Anywhere is excited to announce the September 2022 release of our industry-leading cloud-native intelligent automation platform, Automation 360™ v.26. This release brings new and powerful capabilities to help enhance center of excellence (CoE) governance, accelerate citizen development, scale automation development, and transform employee experiences. Specific enhancements include security and notification features to enable seamless authentication across systems, code analysis to support faster bot development and deployment, and Salesforce and Google Cloud Apigee integrations ..read more

As with any other industry, the insurance sector is under immense pressure to increase efficiency and remain competitive in an increasingly digital business landscape. To address this challenge, insurance companies can use Robotic Process Automation (RPA) and artificial intelligence to drive growth. The insurance industry has a high automation potential, with many areas for opportunities. But one of the most overlooked areas is claims management. Yet, claims management process flow is a critical part of the insurance business. This blog post will explor ..read more

Innovation and drive can come from any human, anywhere in the world. We aim to make technology and education more accessible so that every child has the opportunity to see a dream fulfilled. —Mihir Shukla, Co-Founder and CEO, Automation Anywhere Above all, we are a company that builds human enablement, whether through our automation technology or our social uplift efforts. To that point, we have a social impact vision to help children throughout the world access the learning they need to seize life opportunities they never dreamt of.   Many organizations share this vision, wit ..read more

According to Aberdeen Group, companies that invest in modernizing their back-office operations see a 2.8x increase in customer satisfaction, an 11.7x increase in employee productivity, and a 5.4x increase in met quality SLAs yearly. The back office is the heartbeat of the contact center. It's where all the critical functions happen that keep things running smoothly. Unfortunately, enterprises may sometimes neglect backend operations in favor of flashy frontend technologies like chatbots. It may have disastrous consequences for your company's bottom line, not to mention the customer service exp ..read more

Forty percent of large enterprises will adopt AI-augmented automation by 2023, driving productivity in IT departments and improving scalability. By implementing IT process automation, enterprises can reduce costs and improve efficiency by letting their digital workforce handle routine tasks and improve communication. Knowing which tasks you should automate is the first step in determining the best tools for the job to get the most value out of your automation efforts. Ensure that all stakeholders, including managers, staff, customers, and suppliers, understand the objectives and benefits of th ..read more