With the rise of movements like Dry January and a growing interest in the sober curious lifestyle, the demand for nonalcoholic drinks is on the rise. How can retailers and restaurants adapt their offerings to meet the increasing demand ..read more

Kohl’s has joined forces with Instacart, bringing same-day delivery to nearly 109 million households across the U.S. How might this reflect a broader trend in retail toward diversifying delivery options and platforms ..read more

Leaders sharing personal information with their subordinates may be able to build greater trust and stronger communication with their teams — if they get self-disclosure just right. Do you see more benefits than risks in sharing personal information in the workplace ..read more

California bill SB 1446 aims to regulate self-checkout systems in grocery and retail drug establishments. Should government regulations like this oversee self-checkout systems in retail establishments ..read more

New York’s Woodbury Common Premium Outlets will be adding a “multimillion-dollar” VIP Suite. Do the economics of private shopping suites shared among luxury brands make sense for many other factory outlet malls or even traditional malls ..read more

In recent years, BNPL services have surged in popularity, offering consumers the flexibility to make purchases and spread payments over time. What regulatory steps can the U.S. take to ensure responsible lending, protect consumers from financial harm, and improve credit reporting transparency ..read more

L.L.Bean is laying off some of its customer service reps and reducing call center hours by four hours each day. What’s likely the primary reason L.L.Bean’s call centers are receiving fewer calls ..read more

In a recent announcement, The Estée Lauder Companies (ELC) and Microsoft Corp. disclosed plans to establish an AI Innovation Lab, marking an extension of their existing global partnership. Through the utilization of advanced generative AI capabilities within Microsoft’s Azure OpenAI Service, the objective is to foster closer connections with consumers, expedite product launches, and enhance local relevance across ELC's portfolio of over 20 prestigious beauty brands ..read more

As competitor Sam Ash goes out of business, Guitar Center’s new CEO plans to emphasize “premium” products to return to the chain’s roots of focusing on “serious” musicians. What solutions do you see to mitigate online and other pressures facing music instrument stores ..read more

With a focus on curated offerings, expanded assortments, and personalized recommendations, Nordstrom has launched a third-party online marketplace. How should Nordstrom be looking to differentiate and create buzz around it ..read more