My Journey into Voice Prototyping
UX Booth
by Jeff Villa
8M ago
Voice technology is one of the hottest trends right now. Every company is trying to get in on the action, and you can’t really blame them. According to Oberlo, approximately 71% of consumers even prefer to use voice searches over typing, so it goes without saying that people want to use their voices to complete actions. But, could something as new as voice be used to tackle the challenges of a complex industry like healthcare? Is there even a way to test these workflows? These are the questions we set out to answer when we embarked on our voice prototyping journey. Choosing a Platform Tools su ..read more
Visit website
API, CLI, GUI, oh my! Understanding User Behavior Across Surfaces
UX Booth
by Aakanksha Parameshwar
8M ago
We work for a company that builds enterprise tooling for technical developers or admins to build and manage large applications like shopping or HR websites, in addition to many other things. As UX Researchers working on cloud products, we aim to make our products easier to use for enterprise users i.e. technical developers and admin-esque users. A large component of learning their behavior is understanding how they navigate surfaces i.e. the devices or programs when using our products to complete a goal (see below for definition) When you shop for a new basketball, you might use multiple surfa ..read more
Visit website
Remote User Interviewing Basics
UX Booth
by Nina Tsarykovich
8M ago
One of the most popular methods in UX research, a user interview is a technique designed to get qualitative information directly from users. This is a one-on-one session where a researcher asks questions about any user-related topic. Few other methods can give such a level of insight into a user’s motivations, feelings, or daily routines. At UXPressia, we provide an online customer journey mapping tool for global audiences, so it’s only logical that we usually conduct user interviews online. When you know what to ask, how, and when, an online interview can be as informative as an in-person mee ..read more
Visit website
Make Defaults More Effective by Harnessing These 3 Factors
UX Booth
by Rob Gifford
8M ago
It’s no secret that, when it comes to Choice Architecture, defaults can be a powerful tool. Many research studies have documented that users are more likely to accept an option if the choice is filled in for them. Like any other design tactic, however, its effectiveness varies depending on context and implementation. Fortunately, there’s a growing body of academic research that illuminates exactly what makes defaults effective, including recent work by Eric Johnson, a Professor of Business and Decision Science at Columbia University. It turns out that there are three factors that dri ..read more
Visit website
Newbie Heuristic Evaluation Mistakes To Avoid
UX Booth
by Adam Fard
8M ago
Heuristic evaluation (HE) is one of those design activities that has rightfully claimed its place on the UX Olympus. Any time there’s a need to evaluate a piece of design – that’s one of the go-to’s. It also doesn’t hurt that there’s no shortage of content on HE online. Almost 51 million Google results is no joke. The overwhelming majority of the articles are “How to’s” and “What is’s”. I couldn’t find a single piece of content that extensively goes over the potential mistakes one can make.  Secondly, the only HE cons I’ve managed to dig up online have to do with the activities’ inherent ..read more
Visit website
RelationshipOps: An Emerging Aspect of ResearchOps
UX Booth
by Rachel Miles
8M ago
It’s a relationship world out there. We all know it, yet we treat our relationship with customers – or potential customers – as transactional in user research. As a researcher myself, I know that I need to get research projects done as soon as possible. There are so many phases of conducting a research study that recruiting and managing relationships seems too much. As user research has scaled in organizations, the need for research operations —abbreviated as ResearchOps — became apparent. ResearchOps, as a discipline, emerged fairly recently to support researchers by establishing consistent ..read more
Visit website
It Starts with a Conversation: A Guide to Interviewing UX Candidates
UX Booth
by Andrew Schall
8M ago
I believe that if asked, most people would say that they are good at conducting interviews. However, even the most experienced interviewers can get caught up in bad habits. We rarely take the time to assess our own interviewing skills or have others provide feedback on our technique. There is no shortage of articles about how to ace an interview as a UX job candidate, but there has been little focus on how to be an effective interviewer. Assessing UX candidates can be particularly tricky because they can have highly diverse backgrounds, experiences, and skillsets. In this article, I will use s ..read more
Visit website
Optimizing the Intranet Employee User Experience
UX Booth
by Yaroslav Pentsarskyy
8M ago
With a recent jump in the number of employees working remotely, many companies are improving their digital communication and collaboration tools. Intranet is among the top tools companies modernize. However, many companies approach their intranet redesign with little or no understanding of UX, which leads to poor usage and adoption. This summer, ORIGAMI surveyed over 200 companies in North America and Europe to understand their intranet usage. We found that only 1 in 5 intranets are used by about 90% of all employees daily; most intranets are used by less than 40%. Any license and service cost ..read more
Visit website
What Rage Clicks Can Tell Us About User Experience
UX Booth
by Jessica Graham
8M ago
Interacting with apps and websites can sometimes be frustrating. Have you ever encountered a link, button, or image that just won’t respond the way you want it to, no matter how many times you click or tap? If so, you’ll understand the concept of rage clicking. Rage clicks happen when users repeatedly click or tap in irritation on a particular element or area in a concentrated space of time. As users, we expect digital interfaces to respond to our actions in certain ways. When they don’t meet our expectations, we naturally feel annoyed. Rage clicking, and other forms of computer rage, are a p ..read more
Visit website
My Journey into Voice Prototyping
UX Booth
by Jeff Villa
2y ago
Voice technology is one of the hottest trends right now. Every company is trying to get in on the action, and you can’t really blame them. According to Oberlo, approximately 71% of consumers even prefer to use voice searches over typing, so it goes without saying that people want to use their voices to complete actions. But, could something as new as voice be used to tackle the challenges of a complex industry like healthcare? Is there even a way to test these workflows? These are the questions we set out to answer when we embarked on our voice prototyping journey. Choosing a Platform Tools su ..read more
Visit website

Follow UX Booth on FeedSpot

Continue with Google
Continue with Apple
OR