Spok Blog
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Stay informed on the latest updates in clinical communications with the Spok blog. We expand on challenges faced by healthcare professionals and help hospitals and health systems improve patient outcomes and support public safety. Spok is a globally-renowned communication services provider to healthcare institutions worldwide.
Spok Blog
3w ago
Learn from the operational challenges and robust solutions of contact center case studies that you can bring back to your own health organization.
The post Optimize your contact center with guidance from real-life success stories appeared first on Spok Inc ..read more
Spok Blog
1M ago
Gain essential insights into the best practices when creating an ideal human technology interaction for callers on the line.
The post Achieving the right balance of human interaction and technology at your hospital contact center appeared first on Spok Inc ..read more
Spok Blog
2M ago
Gain a deeper understanding of contact center operational challenges and the importance of multi-faceted approaches for delivering the best patient experiences.
The post 4 common challenges for hospital contact centers in 2024 appeared first on Spok Inc ..read more
Spok Blog
2M ago
Looking to move from Cortext? Spok offers secure messaging, enterprise directory, on-call scheduling, and automation to improve clinical workflows beyond a basic secure texting solution.
The post Elevating your clinical communication platform: Why users should transition to Spok Care Connect® appeared first on Spok Inc ..read more
Spok Blog
2M ago
Looking to move from Cortext? Spok offers secure messaging, enterprise directory, on-call scheduling, and automation to improve clinical workflows beyond a basic secure texting solution.
The post Elevating your clinical communication platform: Why users should transition to Spok Care Connect® appeared first on Spok Inc ..read more
Spok Blog
5M ago
Spok details how integrating digital tools and solutions into healthcare organizations is redefining the way providers respond to patients' needs and collaborate to offer the best possible patient experience.
The post How digital transformation impacts care team collaboration appeared first on Spok Inc ..read more
Spok Blog
9M ago
Spok outlines considerations and tips to keep in mind when considering vendor consolidation at your hospital or healthcare system.
The post Navigating vendor consolidation in healthcare: Key considerations appeared first on Spok Inc ..read more
Spok Blog
9M ago
An online on-call scheduling system can take your contact center to the next level and help provider better support to care providers and patients.
The post On-call scheduling: 4 ways to boost patient care and satisfaction appeared first on Spok Inc ..read more
Spok Blog
10M ago
Spok explains the advantages of leveraging a hosted solution to enhance hospital and healthcare system operations.
The post Leveraging a hosted solution to enhance hospital operations appeared first on Spok Inc ..read more
Spok Blog
11M ago
Addressing the clinician experience challenges of the Quadruple Aim will take a thoughtful, broad set of improvements, and communication workflow and technology improvements can make a meaningful difference.
The post The link between the quadruple aim and improved clinical communications appeared first on Spok Inc ..read more