Technology could be the missing ally for your business. Utilizing hotel automation to free up your staff’s time and open revenue generation opportunities is the starting point In the dynamic hospitality world, repetitive and manual functions are part of the daily routine of front-line teams. In this context, sales and marketing managers seek to streamline these activities so that efforts can be directed towards revenue growth. For this, using automation for hotels is the perfect solution. According to Industry ARC, the AI market for Travel and Hospitality is expected to surpass $1.2 billion by ..read more

In the hospitality industry, centralized reservation teams play a pivotal role in managing bookings, providing customer service, and driving revenue. As hotel groups strive to optimize their reservation processes in an increasingly competitive market, structuring a high-performance team emerges as a critical, yet challenging, endeavor. The attention should be focused on achieving the perfect blend of skilled personnel, effective technology, structured management, cultural sales environment and streamlined processes. What are the main operational issues when there’s no reservation center? Some ..read more

The new app facilitates synchronizing data between Asksuite’s platform and ZOHO CRM. It can streamline each property’s everyday activities. At Asksuite, we’re always on the lookout for ways to enhance sales processes and support the hospitality industry. That’s why we’re excited to announce our latest development: seamless integration with ZOHO CRM. Let’s delve deeper? What’s the ZOHO CRM + Asksuite integration? Our new integration is designed to make your staff’s daily routine easier. It directly sends leads generated within Asksuite’s platform to your ZOHO CRM. How does the new integrat ..read more

ATKV Resorts’ revenue grew after Asksuite’s AI Reservation Agent implementation, a technology exclusively tailored for the hospitality industry. Attending travelers’ messages during after-hours and peak periods was the turning point to reach this goal. Managing the growth of seven resorts is not a simple task, especially when they are situated in the most beautiful parts of South Africa and offer unparalleled hospitality. This is ATKV Resorts’ success case. Comparing international tourism in South Africa between 2022 and 2023 reveals a staggering increase of almost 50%, totaling 8.5 million to ..read more

In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative solutions to streamline operations, enhance guest experiences, and boost revenue. One of the fastest growing solutions is the AI reservation agents integrated with hotel websites and multiple service channels. These intelligent virtual assistants offer multiple benefits, revolutionizing the way hotels handle bookings and customer interactions.  Let’s delve into 12 compelling reasons why adopting an AI reservation chatbot is a must: #1 Offer 24/7/365 Customer Service According to 80M traveler ..read more

As we step into the new year, let’s explore the top 10 trends shaping the landscape of AI in the hospitality industry In the dynamic realm of technology, artificial intelligence (AI) is on the brink of groundbreaking advancements. As 2024 starts, let’s explore the pivotal top trends reshaping AI and influencing the day ahead, especially in customer service for hotels.  The era of AI is blooming, transforming how hotels, restaurants, and related sectors deliver exceptional services to their customers. In this blog post, we will spotlight the top 10 Artificial Intelligence trends that are r ..read more

Asksuite, a leading provider of AI-driven communication solutions for the hospitality industry, is thrilled to announce its recent triumph at the 2024 HotelTechAwards, clinching the title of ‘Best Livechat & Chatbot’ for an unprecedented fifth consecutive year. The award for best hotel chatbot, a testament to Asksuite’s commitment to excellence, was determined based on comprehensive data analysis and reviews from thousands of verified hoteliers globally. The 2024 victory is particularly significant, marked by 624 positive reviews from verified hoteliers, with an incredible customer recomme ..read more

In the competitive world of hospitality, standing out is not just an advantage—it’s a necessity. For hotels, this means going beyond just being a place to stay. It involves crafting a unique value proposition (UVP) that captures the essence of your brand and resonates deeply with your target audience.  Your best memories about staying in a hotel are probably related to something unique you had never tried before. I will never forget an incredible dinner in a Las Vegas hotel. They truly created something one-of-a-kind. Their desserts were really delicious… Now, every time I see a cheesecak ..read more

This guide explains what it is ChatGPT, how it works, and how hotels have used it to streamline hotel operations and boost your bottom line. O post How Hotels Can Use ChatGPT for Productivity apareceu primeiro em Asksuite | Hotel Chatbot ..read more

Catt McLeod, Director of Strategic Partnerships at HotelREZ, shares how hotel technology boosts the guest experience. Check it out! O post Hotel Cast #31: How Technology Enhances the Guest Experience and Converts More Bookings apareceu primeiro em Asksuite | Hotel Chatbot ..read more