As a product company, it’s only logical that Lemax offers its product – travel software that promotes digital transformation in tour operators, travel agencies, and DMCs. But equally important, we offer all our prospects and clients professional services based on our expertise. Professional service is a term that refers to any business, department, or individual whose core output is a service or expertise. Lemax offers services both within the scope of IT and the travel industry. One of the essential services we offer is our software implementation methodology. Software implementation entails ..read more

Given how quickly the travel industry has been changing in recent years, monitoring customers’ preferences is a top priority for every tour operator. As the needs of travelers are evolving, both travel tren and tech companies need to adapt quickly to the emerging trends.  Travel trends in 2023 will be characterized by set-jetting, work from roam, travel technology, and VR taking over.  “Work from Roam”  How great would it be working in front of a fireplace, in a cozy log cabin somewhere in the Swiss Alps? Or in a Thai tree rental house, surrounded by gorgeous flora and fauna? Wh ..read more

From our company’s point of view, we can say there are several main motivators that a product company offers to developers and their professional growth. These fundamentals make the team productive and are their main drivers.  Developers in a Product Company Don’t Have to Be Jacks of all Trades – You Can Master One Working in a product company means that you can focus your mind. In Lemax, it means one industry, one product, and one product development team.  You can focus on and own the product or component you are working on – from the initial concepts through the entire product dev ..read more

Being a Product Manager is fun; that’s a well-known fact. But fun aside, what is the actual output of Product Managers in Product teams all around the industry? In my humble opinion, it’s DECISIONS. Product Managers are flexible decision-making machines. They need to be confident in their decision-making process. Also, their job requires them to put their ego aside and be flexible enough to change their mind or way of thinking when the situation demands it. Why? Because our work is not based only on numbers but also on intuition, educated guesses, past experiences, and pattern recognition. Sin ..read more

Stereotypically, Product and Engineering teams share a deep bond that consists of both the good and the bad. It’s essential to emphasize the importance of good relationships and a great organizational structure for these two synergistic departments in a product company. As in a marital union, there are often disagreements, but it’s as clear as day – one cannot do without the other. They are two sides of the same coin. The Product team represents a vision, while the Engineering team represents a mission. However, both share the same goal – in Lemax’s case, transforming the travel industry. Many ..read more

Hi there! You’ve stumbled upon Lemax, software for tour operators and DMCs – welcome! It’s really nice to see you here. We suppose you’re trying to find out what we actually do. Are we a product IT company or SaaS? And to what extent is Lemax connected to tourism? Continue reading to find out more about Lemax and its product. Lemax – A Product IT Company Lemax is a Croatian product company with its headquarters in Zagreb and a branch office in Osijek. Today, we proudly count 80+ experts from the IT and travel industries whose sole focus is developing a single product – Lemax software. Lemax tr ..read more

Sustainable travel is no longer just a buzzword. Rather, it is one of the main drivers of travel trends in 2022. The pandemic has strengthened the innate value of responsible tourism as a global economic drive. Tourists are increasingly demanding tourism to be green, and they are the ones dictating the trends. Moreover, in a 2021 survey conducted by Virtuoso, 82% of travelers stated that the Covid-19 pandemic has made them want to travel more responsibly in the future, and 79% indicated that they believe it is important to choose a provider that has a strong sustainability policy. Even more so ..read more

Digitalization through travel technology has impacted every segment of the travel industry. Travel technology has brought great transformation to the industry, revolutionizing tourism enterprises, business ecosystems, products, experiences, and destinations. Many travel companies have recognized the importance of this trend and undergone a process of digitalization by introducing different types of travel technology to help them handle everyday tasks. Unfortunately, these have not necessarily resolved the core issues they might have had.  Reasons for that are plentiful. We’d like to ..read more

Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. It’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation, regardless of your geographical location. Consequently, it can also result in costly mistakes. What makes group tours one of the most complex types of travel from the standpoint of an agent? The two primary challenges most mid to large-sized tour operators worldwide dealing with group tours share are calculations and offer creation. Group Tours Challenge 1: Calculat ..read more

One of the common pain points that most mid to large-sized operators around the globe dealing with the FIT travel (Fully Independent Travelers) share is processing a vast amount of paperwork and documentation.  When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it!  On top of that, in many t ..read more