The “share with client” link is one of our travel agents’ most-loved features – and it’s easy to see why. It makes it easy to share experiences with your existing and potential clients and let them book on their own while you earn commission. Generating your link is as easy as clicking “share with client” in the upper right-hand corner of any page on travelagents.viator.com. Then, it’s time to share your links. Beyond simply sharing a specific experience with a particular client, you can utilize these links in many different ways. Keep reading to discover 5 best practices for using your “shar ..read more

From “share with client” links to Curated Lists, each Viator tool is a key to reaching success in selling Viator experiences. Join us as we explore how to seamlessly integrate these tools into your workflow, with real-world examples and best practices to guide you every step of the way. Expanding your reach with “share with client” links Reaching clients (and finding new ones!) has never been easier. With your Viator “share with client” links, you can effortlessly extend your reach beyond traditional methods.  Share exciting experiences directly with your clients via email or messaging ..read more

In the evolving landscape of travel, more and more travelers are opting for cruise adventures, and 2024 is expected to be a big year for the cruise industry. According to the Cruise Lines International Association (CLIA), about 35.7 million passengers are expected to cruise in 2024, up from 31.5 million in 2023—a 6% increase compared to the number of passengers in 2019. And, as per the CLIA, younger cruise travelers, spanning Gen Z to Millennials to Gen X, turn to travel advisors to book their cruises 50% more than Traditionalists and Baby Boomers. That means it’s your time to shine! Ca ..read more

When arriving to a destination, many travelers who have not pre-booked activities begin to research a variety of different experiences to make the most of their vacation. This is one of the benefits of having a tool like the “share with client” link: it makes it possible for your clients to book tours and activities before they leave for their trip or when they’re already in their destination, all while earning you extra commission. In fact, did you know that experiences like sunset cruises or food tours are usually booked just 24 hours before the activity? With your “share with client” link ..read more

Nearly a year after cruising returned from its 15-month hiatus, the world’s largest cruise lines are seeing record-breaking bookings as travelers make up for lost time at sea in 2022. As you book cruises for your clients this wave season, don’t miss out on exploring things to do for your clients in every port. Viator has a wide range of inventory around the world to give every client something memorable to do while they’re ashore. Explore our list of the top 10 shore excursion destinations and the top-booked Viator products in each destination to get inspired or discover new products for you ..read more

What a year it has been. With the pandemic ruining most 2020 plans, recent news of vaccination rollouts are giving many people hope of travel in the near future. While these plans may look different from what most of us in the travel industry have seen in the past, what hasn’t changed is the eagerness of travelers to get back out into the world to make new memories through experiences. In 2021, we know that travel behavior and traveler preferences are changing to reflect the “new travel normal” and the Viator team wants to help our partners maximize potential new bookings by outlining which m ..read more

In 2020 we had released a new feature that listed the tour operator name on every product on our site. This time, we’re releasing the ability to contact that operator directly from your account regarding any direct bookings you’ve made. Tour operators have always been able to initiate a conversation with travel advisors directly on our platform, but now agents can initiate the conversation. Contacting tour operators from your account To contact tour operators, you’ll need to log into your account. Navigate to the “Bookings” tab and select the booking in question by clicking on the booking r ..read more

Badge of Excellence What is the Badge of Excellence? The Badge of Excellence is awarded to experiences that have met our highest quality standards and are well reviewed by travelers. The Badge of Excellence appears on all ‘Excellent’ products on Viator and you can search for these products using our new ‘Badge of Excellence’ filter in the search menu. What are Viator’s highest quality standards? Here are some factors that make these our highest quality experiences: Travelers love them. These experiences are highly rated and have a good number of reviews. Top-notch flexibility ..read more

Hermes Torres, owner of Happy Fish Catamarans in the Dominican Republic, is no stranger to being a tour operator. He started working for a tour excursion company at a young age and continued to work in the tourism industry throughout his adult life, getting the opportunity to work abroad and gain tons of valuable experience. Eventually, he went to study on the business side of tourism and went on to create his own business, Happy Fish Catamarans, which focuses on providing high quality small group catamaran tours. The key to success is adapting Hermes and his business partner – who worked ..read more

Julie Cavignac, who owns Destination Kitchen in New Orleans, has always had a love for people, cultures, and food. Julie’s fondest memories growing up were centered around food and family. Her family was a mix of cultures and she grew up hearing different languages and being exposed to different tastes and flavors. As she got older, she knew she wanted to share this sense of family, great food, and mix of cultures with everyone. This passion ultimately led her to start her own business: Destination Kitchen. Research and development When we asked Julie how she created her tour offering and ..read more