Nearly a year after cruising returned from its 15-month hiatus, the world’s largest cruise lines are seeing record-breaking bookings as travelers make up for lost time at sea in 2022. As you book cruises for your clients this wave season, don’t miss out on exploring things to do for your clients in every port. Viator has a wide range of inventory around the world to give every client something memorable to do while they’re ashore. Explore our list of the top 10 shore excursion destinations and the top-booked Viator products in each destination to get inspired or discover new products for you ..read more

What a year it has been. With the pandemic ruining most 2020 plans, recent news of vaccination rollouts are giving many people hope of travel in the near future. While these plans may look different from what most of us in the travel industry have seen in the past, what hasn’t changed is the eagerness of travelers to get back out into the world to make new memories through experiences. In 2021, we know that travel behavior and traveler preferences are changing to reflect the “new travel normal” and the Viator team wants to help our partners maximize potential new bookings by outlining which m ..read more

In 2020 we had released a new feature that listed the tour operator name on every product on our site. This time, we’re releasing the ability to contact that operator directly from your account regarding any direct bookings you’ve made. Tour operators have always been able to initiate a conversation with travel advisors directly on our platform, but now agents can initiate the conversation. Contacting tour operators from your account To contact tour operators, you’ll need to log into your account. Navigate to the “Bookings” tab and select the booking in question by clicking on the booking r ..read more

Badge of Excellence What is the Badge of Excellence? The Badge of Excellence is awarded to experiences that have met our highest quality standards and are well reviewed by travelers. The Badge of Excellence appears on all ‘Excellent’ products on Viator and you can search for these products using our new ‘Badge of Excellence’ filter in the search menu. What are Viator’s highest quality standards? Here are some factors that make these our highest quality experiences: Travelers love them. These experiences are highly rated and have a good number of reviews. Top-notch flexibility ..read more

Hermes Torres, owner of Happy Fish Catamarans in the Dominican Republic, is no stranger to being a tour operator. He started working for a tour excursion company at a young age and continued to work in the tourism industry throughout his adult life, getting the opportunity to work abroad and gain tons of valuable experience. Eventually, he went to study on the business side of tourism and went on to create his own business, Happy Fish Catamarans, which focuses on providing high quality small group catamaran tours. The key to success is adapting Hermes and his business partner – who worked ..read more

Julie Cavignac, who owns Destination Kitchen in New Orleans, has always had a love for people, cultures, and food. Julie’s fondest memories growing up were centered around food and family. Her family was a mix of cultures and she grew up hearing different languages and being exposed to different tastes and flavors. As she got older, she knew she wanted to share this sense of family, great food, and mix of cultures with everyone. This passion ultimately led her to start her own business: Destination Kitchen. Research and development When we asked Julie how she created her tour offering and ..read more

The Viator team is pleased to announce a very exciting new partnership with Travefy, the leading proposal and itinerary management tool for travel advisors! This partnership will allow you to build itineraries for every Viator product you book, saving you time and providing a great experience for your clients. “This partnership reduces friction for the large percentage of our advisors who already use Viator and Travefy independently. Working with the Travefy team will enhance the booking experience on Viator for advisors, and help them delight their customers as they grow their busin ..read more

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in Canada. Tripadvisor and Viator’s Top 10 Experiences in Canada 1. Niagara Falls, Canada: Voyage to the Falls Boat Tour in Canada Niagara Falls, Ontario This experience starts on the Canadian side of Niagara Falls and then travels along the Niagara Gorge, past the American and Bridal Veil Falls to the base of the Horseshoe Falls. Clients ..read more

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 25 experiences across the world.  Tripadvisor and Viator’s Top 25 Experiences across the World 1. Premium Red Dunes & Camel Safari with BBQ at Al Khayma Camp by OceanAir Dubai, United Arab Emirates Topping the list is this half-day dessert tour with just over 7,500 reviews and a 5-star review rating. Ride camels, go sandboarding, and see live ..read more

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in the United States. Tripadvisor and Viator’s Top 10 Experiences in the United States 1. Chicago Architecture River Cruise Chicago, IL Operated by Shoreline Sightseeing, this river cruise through many of Chicago’s top architectural beauties has a 5.0 review rating and over 4,200 reviews. Snap photos of the Willis (Sears) Tower, Old Post ..read more