Do You Care?
Serving Performs
by Cheryl Bachelder
1y ago
There have been a lot of challenging circumstances lately. World pandemic. Economic crisis. Culture crisis of racial injustice. People are struggling. Overwhelmed by the layers of anxiety. My mother could get COVID-19. My husband lost his job. My neighborhood is protesting. My friend is hurting. My country is divided. And then there is social media screaming – “Do you care?” The pressure is immense. So what do we say when asked the question, do you care? The standard response: “Of course, I care….” The honest response: “I do care, but my actions do not always evidence my care.” The vulnerable ..read more
Visit website
Is your Purpose Alive and Well?
Serving Performs
by Cheryl Bachelder
1y ago
In the early days of the COVID-19 crisis, leaders had a full plate just dealing with the immediate implications of closed operations, employee safety, rapid cash flow decline, and more. By now, most have created a new plan for 2020 that reflects this unprecedented challenge. In light of this progress, I want to ask you to step back for just a moment and ask yourselves this question – does our new 2020 plan reflect the purpose, the mission, and the WHY of our organization?  Would our team members, guests, and clients see clear evidence of our purpose in the actions we are taking on their b ..read more
Visit website
Daring Decisions in Crisis
Serving Performs
by Cheryl Bachelder
1y ago
“Courage is rightly esteemed the first of human qualities, because, as has been said, it is the quality which guarantees all others.” – Winston Churchill Nothing like a global pandemic to reveal the courage and character of our leaders. If you aspire to be the top leader of a business or any institution in the world, get out your journal right now and start taking some notes during the COVID-19 crisis. We are witnessing remarkably courageous leadership in an unprecedented crisis. When I was young and idealistic, I thought all leadership decisions could and should be win-win decisions—where all ..read more
Visit website
The Downstream Effects of our Work
Serving Performs
by Cheryl Bachelder
1y ago
I heard this story some years ago that has stuck in my mind.  It was about a village that depended on a mountain stream for their water.  For years, at the top of that stream, there was an old man who made it his work to keep the stream clear of debris, twigs and logs that could cause it to become polluted or stagnant.  No one really paid any attention to this man, until one day he stopped doing this job.  In short order, that pristine spring fed stream became muddy and gross.  No one had valued his work, until then. It turns out the keeper of the stream was a very imp ..read more
Visit website
Leaders — stewards or owners?
Serving Performs
by Cheryl Bachelder
1y ago
Throughout my career, I’ve been involved in lots of discussions about compensation for business leaders. Perhaps the most common thesis for motivating executives is “make them feel like owners.” That typically leads to a discussion of bonuses and stock awards — that are paid when goals are met. No doubt, owning shares in the company where you work can be motivating. It focuses you on the shareholder — who has provided the capital for your business. When their shares increase in value, you have served them well and you participate in the gain. The ownership approach also might inspire you to tr ..read more
Visit website
How Will You Be Remembered?
Serving Performs
by Cheryl Bachelder
1y ago
At a business lunch last week, my colleague said, “You can’t ask someone if they have integrity.” Isn’t that the truth? You cannot evaluate a person’s integrity by asking them about it.  In fact, in my experience, asking them almost guarantees an inaccurate answer. The word integrity means “a firm adherence to a moral code or values.”  “Incapable of corruption.” In my estimation, there are no human beings that are incapable of corruption. Perhaps firm adherence to a moral code is how we avoid that? The other thing I’ve noticed is that integrity seems to matter at your funeral. Note t ..read more
Visit website
With Deep Respect for Execution
Serving Performs
by Cheryl Bachelder
1y ago
If you know me well, you know how much I love big ideas – those inspired daring destinations. I love innovation in every aspect of the business – new products, new advertising, new technology, new designs, new distribution systems. The bolder, the more innovative, the better. You also know my convictions about serving people and the enterprise well. I believe we can create workplaces where people can thrive, contribute and grow as people. By placing the right people in the right positions, with clear expectations and coaching support, we can help them perform their best. But here’s something y ..read more
Visit website
Politics and Work
Serving Performs
by Cheryl Bachelder
1y ago
Whew. The election is over. The campaign advertising has stopped. Back to work we go… Don’t get me wrong. I am very grateful to live in the United States – a republic where the people elect their leaders. I have never seen a better system of government in my travels around the world. I believe our Constitution set up an amazing process for our citizens to govern themselves. And I’m delighted that every adult in America had the opportunity to vote their views last week. That is GREAT! But I am tired of the negative, mean-spirited, hostile conversations taking place at work, at dinner, and on so ..read more
Visit website
Do You Care?
Serving Performs
by Cheryl Bachelder
2y ago
There have been a lot of challenging circumstances lately. World pandemic. Economic crisis. Culture crisis of racial injustice. People are struggling. Overwhelmed by the layers of anxiety. My mother could get COVID-19. My husband lost his job. My neighborhood is protesting. My friend is hurting. My country is divided. And then there is social media screaming – “Do you care?” The pressure is immense. So what do we say when asked the question, do you care? The standard response: “Of course, I care….” The honest response: “I do care, but my actions do not always evidence my care.” The vulnerable ..read more
Visit website
Is your Purpose Alive and Well?
Serving Performs
by Cheryl Bachelder
2y ago
In the early days of the COVID-19 crisis, leaders had a full plate just dealing with the immediate implications of closed operations, employee safety, rapid cash flow decline, and more. By now, most have created a new plan for 2020 that reflects this unprecedented challenge. In light of this progress, I want to ask you to step back for just a moment and ask yourselves this question – does our new 2020 plan reflect the purpose, the mission, and the WHY of our organization?  Would our team members, guests, and clients see clear evidence of our purpose in the actions we are taking on their b ..read more
Visit website

Follow Serving Performs on FeedSpot

Continue with Google
Continue with Apple
OR