Bank Automation News
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Since 2009, Bank Automation News has been at the forefront of tracking the evolution of digital banking. With the future of innovation and Bank Automation News centered on automation, our coverage provides insights and information that guide industry professionals to better results and technology solutions.
Bank Automation News
18h ago
Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter. “Erica continues to drive increased digital engagement, in part because it gives us the ability to deliver important information to clients and answer their questions in real-time,” Jorge Camargo, managing direct ..read more
Bank Automation News
18h ago
Morgan Stanley is looking to the strong merger and acquisition market as an opportunity to launch tech-driven tools that help its bankers and advisers make decisions. The wealth management company wants to use tech to help its bankers take advantage of the M&A wave, Chief Financial Officer Sharon Yeshaya said during the bank’s first-quarter earnings ..read more
Bank Automation News
18h ago
PNC Financial worked to expand to new markets and grow its digital platforms in the first quarter. The bank listed three long-term efforts in its 2023 annual report: Expand the bank’s franchise and digital channels; Leverage technology to create efficiencies that help better serve customers; and Deepen customer relationships by offering superior banking experiences and ..read more
Bank Automation News
2d ago
Goldman Sachs is deploying AI in-house and preparing for financing opportunities in AI development in the market. Developing AI technology requires “infrastructure, power, and all these things require financing to drive scale that’s going to be necessary for people to execute on the investments that they see as important to keep their businesses competitive at ..read more
Bank Automation News
2d ago
AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?” Within banking, 87% of bank decision-makers said that there is increasing pressure from boards ..read more
Bank Automation News
5d ago
Wells Fargo pulled back on its branch footprint as digital and mobile banking adoption climbed in the first quarter. “Our branches are becoming more advice-focused … [and] we are modernizing and optimizing our branch network,” Chief Executive Charlie Scharf said today during the bank’s Q1 earnings call. “We continue to invest in talent, technology and ..read more
Bank Automation News
5d ago
Citigroup is focused on simplifying its infrastructure and overall technology through automation and cloud migration as it upped tech spend 6% year over year to $2.2 billion in the first quarter. “We’ve made steady progress as we have retired multiple legacy platforms, streamlined end-to-end processes and strengthened our risk and control environment,” Chief Executive Jane ..read more
Bank Automation News
5d ago
Springfield, Ill.-based bank INB relies on third-party vendors to build most of its technology, then customizes it to meet the needs of INB its clients. “For our size, we need a good partner,” Chief Operating Officer Mark Donovan told Bank Automation News. “Development talent is a scarce resource … developing a solution that can integrate ..read more
Bank Automation News
6d ago
NEW YORK — The free flow of consumer data and information would spark innovation in their industry, fintech leaders say. “If you had the right to move and transport your data, I think we would see a lot more innovation there,” Matt Janiga, director of regulatory and public affairs at fintech Trustly, said at Empire ..read more
Bank Automation News
6d ago
Financial institutions are prioritizing cloud migration as cost reduction and innovation continue to be top of mind. “We definitely see cloud migration as a must,” Rodrigo Silva, regional director for the Americas at Temenos, tells Bank Automation News on this episode of “The Buzz” podcast. According to the tech provider’s annual economics report, set for release on April ..read more