NN/g UX Podcast
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The Nielsen Norman Group (NNG) UX Podcast is a monthly show on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every first Friday as she interviews industry experts on common questions, pressing UX topics, and the impact of having a truly great user experience.
NN/g UX Podcast
1M ago
AI is changing faster than we can sometimes process and will likely do so for a while. The recent tech layoffs have also not spared UX professionals, adding to the uncertainty about our future roles in this rapidly changing environment. While there is still much we don't know about AI, Don Norman, co-founder of NN/g, and Sarah Gibbons, VP at NN/g, share their insights on the future roles of designers, encouraging professionals to think big in the wake of AI's advancements.
Related NN/g Articles & Training Courses
Generative UI and Outcome-Oriented Design
AI as a UX Assistant
The 4 Deg ..read more
NN/g UX Podcast
2M ago
The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current state of AI and its connection to UX. Learn more about Henry Modisett Learn more about Kate Moran Perplexity.AI NN/g ARTICLES & TRAINING COURSES AI for UX: Getting Started (free article) AI & Machine Learning Will Change UX Research & Desi ..read more
NN/g UX Podcast
3M ago
Wireframing is an incredibly useful design technique to flesh out conceptual ideas and communicate them to others. However, with the advent of powerful prototyping tools, some designers may think of these as irrelevant or outdated practices. Leon Barnard, Content Manager at Balsamiq and co-author of the book Wireframing for Everyone, discusses why he thinks wireframing is not only still relevant, but essential for maximizing creativity and innovative thinking.
Connect with Leon Barnard
Balsamiq Wireframing AcademyWireframing for Everyone (book) by Michael Angeles, Leon Barnard, & Billy Ca ..read more
NN/g UX Podcast
4M ago
We often talk about measuring progress, but it can sometimes be harder to do in practice than in theory, especially when you’re combining mixed research methods. However, some teams have managed to not only make sense of the data, but use it to make award-winning designs. In this episode we feature two members of Princeton University’s award-winning intranet team: Charlie Kreitzberg, Senior UX Advisor, and Christian Knoebel, Director Digital Strategy, and how they combined two frameworks: the 5D Rubric and pairLab, to bridge the gap between UX and product design.
Learn about the 5-D Rubric
Lea ..read more
NN/g UX Podcast
5M ago
Measuring a user experience can be intimidating at first, but it's an essential part of determining whether your work is moving in the right direction (and by how much). UX Master Certified Dr. John Pagonis shares his experiences from working with other organizations on measuring UX improvements and interpreting quantitative data.
Learn more about John Pagonis:
Connect with him on LinkedIn
Watch a past keynote talk: Usefulness measurement: A practical guide for all UXers (37 min video)
NN/g Articles, Videos, and Reports about Usability and UX Metrics:
Usefulness, Utility, and Usability by ..read more
NN/g UX Podcast
7M ago
(But don't worry, we will still continue publishing future episodes on Spotify, Apple Podcasts, and many other platforms!)
Check out our YouTube Channel here
Go to our YouTube Podcast playlist ..read more
NN/g UX Podcast
9M ago
Members of our UX Master Certified community are applying UX principles to their work in a range of different ways. In this episode, we interview Thomas Wilson, Senior Principal Service Designer at United Healthcare and discuss what service design is and what makes it challenging and rewarding.
Learn more about Thomas Wilson: LinkedIn
NN/g Service Design Resources:
Service Blueprinting (full-day or half-day formats)
Service Design Study Guide (free article with links to many more)
Learn more about UX Master Certification
Some of the (many) people and organizations Thomas mentioned:
Don Norm ..read more
NN/g UX Podcast
11M ago
Building stakeholder relationships is no easy task but it is crucial for getting buy-in, aligning expectations and ultimately building trust. But, what even is a "stakeholder" and how do you know if you have good relationships built? In this episode, we feature a conversation between Samhita Tankala and Sarah Gibbons who discuss the challenges that come with stakeholder management and how to build successful relationships.
Learn more about Sarah Gibbons
Related NN/g articles, videos, and courses:
Successful Stakeholder Relationships (UX Certification course)
How to Sell UX: Translating UX to ..read more
NN/g UX Podcast
1y ago
The importance of mentorship for personal and professional development is an often-discussed topic, yet it can be challenging to find a mentor or become a mentor yourself. In this episode, we feature a conversation between a mentee, NN/g’s Tim Neusesser, and his mentor, Travis Grawey. In this episode they discuss how mentorship has impacted both of their careers.
Learn more about Tim Neusesser
Learn more about Travis Grawey (who mentors along with many others at ADPList)
Related NN/g articles & videos:
Why You Need UX Mentoring (video)
The C's of Great UX Mentorship (video)
Finding UX ..read more
NN/g UX Podcast
1y ago
Have you ever wondered what it's like to usability test a video game? Or what goes on behind the scenes of gaming studios as they prepare for big release dates? In this episode, games user researcher Steve Bromley shares how he got into the field, and what makes games different from traditional user experiences.
Steve's Website: gamesuserresearch.com; Steve's Book: How To Be A Games User Researcher
Other websites Steve Mentioned
A Theory Of Fun For Game Design (Raph Koster)
A Playful Production Process
Game Developer Conference Videos
NN/g's Free Articles and Videos on Games & Gamificat ..read more