What’s the difference between evaluation and measurement? What’s the best way to include evidence in a monthly measurement report? Why do you need to rely on insight rather than instinct? Today’s episode of the Candid Comms podcast focuses on evaluation, which is the penultimate stage of The MILLER Framework. Talking of penultimate, this episode bring us near the end of this season. Episode 10 will be released next week, which concludes this season. Resources mentioned in this episode Season one episode six: How to measure internal communication Season three episode two: How to create a mont ..read more

Thank you to the super creative team at Alive With Ideas for sharing a brand new image online today. Their popular snackable snippets series has been designed to help internal communicators discover new books. Today it’s mine, Internal Communication Strategy: design, develop and transform your organizational communication, under the spotlight. It is hot off the press, having been published by Kogan Page on 3 April 2024 in the UK and rest of the world. Its US release date is 30 April 2024. I love how creative the Alive team are, thank you for featuring my book.   Their blog post states ..read more

What does it mean to work strategically in internal communication? What does ‘strategic IC’ actually mean?! I addressed these topics in my book, Internal Communication Strategy: design, develop and transform your organisational communication, which has just been published by Kogan Page. One of the expert views I sought was from Sia Papageorgiou, who is Managing Partner at the Centre for Strategic Communication Excellence (CSCE) based in Australia. She kindly wrote about the importance of measurement and how to use it to demonstrate value. Today I’ve invited Sia to write for the All Things IC b ..read more

Congratulations to everyone shortlisted today in the 2024 Communicate Magazine Internal Communications and Engagement Awards.  For the second year running, All Things IC is proud to support the awards, which are now in their sixth year. The awards help recognise and celebrate the talent of internal comms professionals and teams. You can find the 2023 Internal Communications and Engagement Awards winners on our blog. You can learn more about the 2023 award-winning entries by downloading the 2023 Winners Book, which provides case studies about the winning entries.  If you’re consideri ..read more

How is artificial intelligence (AI) impacting the world of internal communication? What mantra kept me going through COVID times? How can change comms theory help internal communicators? What can internal communicators expect from my book, Internal Communication Strategy? What own goals do I think companies have when it comes to internal communication and neurodivergence? What are my aspirations for the future of our profession? I discussed all these topics and more in the latest episode of The Internal Comms Podcast. How to listen Thank you to Katie Macaulay for inviting me back to the show ..read more

How do you prioritise internal communication? What do you say yes and no to inside your organisation? What informs that decision? Today’s episode of the Candid Comms podcast puts prioritisation in the spotlight. I examine: what alignment is and why it matters why you need a shared understanding and meaning the role of stories why your company history matters why internal communication exists what industry insights tell us the purpose of internal communication. Resources mentioned in this episode: Gallagher State of the Sector survey Transcript of this episode. What is the podcast? The Can ..read more

After a year of writing, researching and editing, my book is finally here. I’m so excited to share Internal Communication Strategy: design, develop and transform your organizational communication with you. The book hits the shelves this month. It’s available from 3 April 2024 in the UK and rest of the world and 30 April 2024 in the US. Thank you to my husband, All Things IC team, expert view contributors, endorsers and the Kogan Page team for getting me to this stage. My recent Candid Comms podcast episode details what you can expect. I’ve also delved into my writing process and revealed how i ..read more

My book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page this week. Its official release date is 3 April 2024 in the UK and rest of world and 30 April 2024 in the US. Thank you to everyone who has asked me questions about the book writing process, what is in it and what you can expect. This episode covers all of these points. I’ve revealed how the book deal came about, how I structured the proposal, what helped me to create the content and much more. Thank you to all the Comms professionals who wrote expert views ..read more

How do you use insights in your internal communication? In this episode of the Candid Comms podcast, I examine why insights can be useful. Insights are the second stage of The MILLER Framework – what we know about an organisation and its people. We examine what they are, how to use them and what they can mean for your internal communication and decision making. I explore why we need to look for meaningful data to inform our work. You’ll leave with one thing to know, one thing to do and one thing to think about. What is the podcast? The Candid Comms podcast is full of  practical advice and ..read more

Do you have an internal communication vision in your organisation? What would yours say if you created one today? In this episode of the Candid Comms podcast, I examine why a vision can be useful and how to write one. I’ve also shared an example with you, which is taken from my book, Internal Communication Strategy: design, develop and transform your organizational communication. As part of this discussion, I’ve examined how an internal communication vision could be useful in a recruiting situation. You’ll leave with one thing to know, one thing to do and one thing to think about. What is the ..read more