Empathy and compassion: What’s the difference and why does it matter?
Redefining Communications Blog
by Jenni Field
3w ago
Empathy and compassion are crucial skills for leaders, but it’s important to be clear that they are not the same thing. As I’ve been researching more around the topics over the last few years, I’ve found many examples of the two things being confused, of demands being made on leaders to be more empathetic, when actually what people are looking for is more compassion. It’s something that first grabbed my interest on the back of the pandemic, when there was a lot of discussion about leaders needing to be more empathetic. Lots of articles were written about how it was a core trait that leaders n ..read more
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The power of influence and persuasion in internal communications
Redefining Communications Blog
by Jenni Field
1M ago
What do you think of when you hear the term influencer? Chances are social media is the first thing that springs to mind, and your feelings around the word aren’t necessarily positive. But the ability to influence and persuade is a crucial one for anyone working in internal communications, no matter what role you’re in. In this blog I’ll look at the chaos that can happens when influence and persuasion are not being used in the right way, and I’ll explore the key things you can do to help you become more influential. “I can’t be influenced” Most of us like to think we can’t be influenced. Or ..read more
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A masterclass guide: How to navigate mergers and acquisitions
Redefining Communications Blog
by Jenni Field
1M ago
One of the biggest challenges internal communications professionals may face in their career is navigating a merger or an acquisition. I have been in roles as a global head of communication and communications director where we have changed ownership of the organisation from private to public, and where we have managed an acquisition that saw a leadership team of the acquired company taking over – there are many stories to tell! ‘How to navigate mergers and acquisitions’ is a hot topic that comes up time and again when I’m speaking to communications leaders, and one where it’s so easy to get th ..read more
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How do I know if leadership is right for me?
Redefining Communications Blog
by Jenni Field
1M ago
Leadership isn’t for everyone. And, in my view, we don’t talk about this enough. It’s often something people feel they should strive for, and discussed as something everyone can do, which can make it very hard to say it’s something you’re not interested in. If you’ve ever wondered ‘how do I know if leadership is right for me?’, I hope that this blog will to give you some useful insights into exactly what leadership is and the personality traits needed to be a good leader. It’s been inspired by the excellent book Unleashed by Frances Frei and Anne Morriss, which I would thoroughly recommend ..read more
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Effective communication in leaders: Why you cannot lead without it
Redefining Communications Blog
by Jenni Field
1M ago
Why effective communication in leaders is essential It’s crucial that leaders are able to articulate where they/their organisation are going if they want people to follow them. So much of my work involves helping leaders articulate their vision and improve their relationships at work and communication is fundamental to success. We can get stuck in meeting after meeting, forgetting the importance of communicating with those around us and making time for those we lead. We know that people need to be able to share their opinions, concerns and ideas in open discussions and in 1:1 meetings, and to ..read more
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The best internal communications practices in 2024
Redefining Communications Blog
by Jenni Field
2M ago
I was recently a guest on the Supercharged Change and Comms podcast. Hosted by Pete Hodges and Chris Bradley, the podcast speaks to leaders in the field of change management and communication to get their insights on the best internal communications practices, and the lessons they’ve learned during their career. In this episode I chat to Chris and Pete about my top tips for getting started in comms, whether we should be worried about AI, and the skills I think all internal communications teams should be prioritising in 2024. I also talk about our upcoming unconference, Comms Reboot, which you ..read more
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Why leaders struggle with accountability: Navigating challenges and solutions
Redefining Communications Blog
by Jenni Field
3M ago
If we are to lead, we have to be accountable. Yet so many leaders still find it extremely hard. It’s a topic that comes up again and again in my work. When you’re in a senior role and dealing with a barrage of decisions that need to be made, and constantly changing goalposts, it can be really hard to remain accountable. Yet it’s one of the main areas that, when it’s not there, can quickly lead to crisis within an organisation. In this blog I’ll look at why accountability can be so difficult, why it’s so important and outline some tips to help you and your organisation get better at it. Why is ..read more
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The importance of organisational purpose
Redefining Communications Blog
by Jenni Field
3M ago
Are you clear on your organisation’s purpose? Are you communicating it well? And are you embodying it with your actions and decisions? Chances are if you’re in an HR, PR, communications or marketing role the answer will be yes. But often as a leader it can become easy to make decisions that are not in line with the purpose, especially when you’re juggling multiple stakeholders and different pressures. It’s also easy to miss the correlation between decisions, actions and purpose.   It’s a topic I‘ve been researching and reading about for the last five years – looking at the impact it ..read more
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Essential leadership skills for remote teams post-COVID: How to lead a remote team successfully
Redefining Communications Blog
by Jenni Field
3M ago
How to lead a remote team effectively? So much has been written about remote working in the last four years, with organisations across the world adapting to new ways of working in the post-COVID era. But there’s one thing that I don’t think we, as leaders, acknowledge enough – leading a remote team is tough. When you’re not having regular face-to-face contact with colleagues, the effort required to keep people engaged and inspired is much greater. I’ve done a lot of research and had many conversations with leaders about this over the last few years and it’s a recurring theme. Sustaining a grea ..read more
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The relationship between culture and leadership – and what happens when it breaks down
Redefining Communications Blog
by Jenni Field
4M ago
Establishing the culture of an organisation takes time. Get it right and your employees know what’s expected of them, what they can expect from others, and feel confident in their working behaviour. Get it wrong and chaos can ensure. Which is why it’s so important that culture comes from the top down and that we, as leaders, play an active role in creating and promoting it, both in our words and our actions. In this blog I’ll talk about the link between culture and leadership, and explain how understanding your own leadership style can be the key to creating or restoring calm. What is cult ..read more
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