In this edition of Unfiltered Stories, Saurabh Gupta, President Research and Advisory Services at HFS, connects with Varun Bijlani, Global Managing Partner – Hybrid Cloud Services, IBM Consulting, and Tom Reuner, Executive Research Leader & Head of EMEA at HFS. They discuss why tangible business value from cloud transformation remains elusive. Read the associated Market Vision Paper titled “Tangible business value from cloud transformation remains elusive” here: https://www.hfsresearch.com/research/ibm-business-cloud ..read more

In this edition, HFS' David Cushman and Ascendion's Dr Paul Roehrig dive into how generative AI is transforming how Ascendion works, and what it can deliver to its clients. Ascendion was named as a Market Leader in the industry first HFS Horizons: Generative Enterprise Services study, 2023. Ascendion is on a mission to transform itself into a Generative Enterprise itself. It is both large enough to be credible, small enough to be agile, and present in early stage client strategy work. In this videocast we cover what Generative Enterprise(tm) means for Ascendion and how the firm's focus on Gene ..read more

On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Yusuf Tayob, Group Chief Executive– Operations at Accenture about the growing interest in generative AI in enterprise-level use cases. They also discussed the current state of data and AI in enterprises, the importance of data modernization, and the need for continuous transformation to align with the broader AI conversation. Phil and Yusuf cover a range of topics, including: enterprise AI interest and engagement evolving with generative AI in enterprise-level use cases generative AI’s impact on busin ..read more

In this edition, HFS’ Elena Christopher discusses how to make a real impact with generative AI in financial services while balancing security and ethics concerns. GenAI’s meteoric rise has captivated consumers and businesses alike with its quick-win benefits and still largely untapped potential. But can it be safely used for value and potential differentiation in financial services? In this edition of HFS Unfiltered, HFS’ Chief Research Officer and Head of Financial Services Research Elena Christopher hype busts GenAI with Gil Perez, Chief Innovation Officer, Deutsche Bank, and Sean O’Donnell ..read more

Join Ron Walker, US leader for managed services at KPMG, and Don Ryan, Research Fellow at HFS, as they explore how companies are operationalizing the use of managed services for strategic advantage. They also share their experiences with enterprises, outlining high-value focus areas and strategies for accelerating time to benefit. Learn how to effectively leverage the capabilities of service providers and chart a course for a future that embraces a managed services-led enterprise architecture. In a survey by HFS & KPMG of over 1000 senior enterprise executives, the findings resoundingly de ..read more

EY was named as a Market Leader in the latest HFS Horizons: Life Sciences Service Providers study, 2023. EY blurs the lines between its capabilities of advisory and technology platforms with the demand side needs across the value chain by attracting industry talent, investing in technical capabilities, and cultivating a strategic partner ecosystem to address the triple aim of care, sustainably. HFS Horizon evaluated 29 service providers addressing the life sciences market across four dimensions; Why, What, How and So What for their ability to address the triple aim of care (cost, experience, a ..read more

At HFS we’re calling 2023 the year of digital dichotomy. On one hand, there is an imminent “slowdown” given myriad macroeconomic headwinds and other factors, and on the other, there is a “big hurry” to innovate and find new sources of value to grow and differentiate. In financial services, the lion’s share of digital investment has gone to retail banking business lines, with a heavy emphasis on customer experience (CX). But commercial banking and its institutional customers are hungry for innovation and ease of onboarding and servicing. In this edition of HFS Unfiltered, Elena Christopher talk ..read more

On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Sandeep Dadlani - Executive VP, Chief Digital & Technology Officer at UnitedHealth Group about the flavor of the year which is GenAI and how it’s changing and impacting the healthcare industry. Read the associated blog, “Be pragmatic, excited, and responsible: how to get GenAI done” here: https://www.horsesforsources.com/dadlani-getting-genai-done_dadlani_122223 ..read more

On this special Fireside Chat, HFS CEO & Chief Analyst Phil Fersht is in conversation with Nigel Vaz, CEO at Publicis Sapient about his excitement for GenAI and how GenAI has evolved from predictive to creative, and how this shift could impact business efficiencies and product development. Phil and Nigel cover a range of topics, including: AI's Potential and Risks in Business. Continuous Learning with AI Tools. Digital Transformation Mindset Shift. Ethical AI Development and Impact on Businesses. AI Limitations and Ethical Considerations. Adapting to Industry Changes in Professional Servi ..read more

On this special Fireside Chat, HFS CEO and Chief Analyst Phil Fersht is in conversation with Sanjay Govil, Founder and Chairman at Infinite Computer Solutions about his personal and digital business journey. Sanjay Govil is a prominent business leader and global entrepreneur with a track record of founding and building successful businesses. In 2001, Mr. Govil founded Infinite Computer Solutions, an innovative technology solutions company engaged in digital transformation. Then in 2017, he founded Zyter, which offers a wide range of digital health products. Mr. Govil currently serves as chairm ..read more