IAOP® is proud to announce the winners of the 2023 Global Impact Sourcing Awards (GISA), recognizing organizations that have made a significant impact in the field of Impact Sourcing. Impact Sourcing is the practice of intentionally hiring and providing career development opportunities to people who have limited prospects for formal employment, often in low-income areas. […] The post IAOP announces 2023 Global Impact Sourcing Awards winners appeared first on Intelligent Sourcing ..read more

Marginalised communities that are typically excluded from employment represent a massive potential workforce. They include people with disabilities, older workers, those living in remote, isolated, or depressed areas, or those who simply lack access to education. With increased focus on shared value, an inclusive approach and environmental, social, governance (ESG), businesses are looking for both […] The post Emerging Europe talks sustainable impact — Impact Sourcing with Traci Freeman appeared first on Intelligent Sourcing ..read more

Macroeconomic uncertainties and the impending recession are compelling enterprises to take defensive measures such as shutting down businesses and laying off employees. From a workforce perspective, during a recession, enterprises must take measures to improve efficiencies, communicate effectively, and cut costs. However, research indicates that Employee Experience (EX) plays a vital role, particularly during economic […] The post Nine employee experience solutions enterprises need – Is surviving the recession enough? appeared first on Intelligent Sourcing ..read more

Part 1: Impact sourcing, outsourcing and me Before I begin let me say that I am not specifically an impact sourcing expert based on any conventional measure, like Malcom Gladwell’s 10,000 hour rule. I was introduced to and started working on impact sourcing initiatives almost four years ago as a part-time project because my boss […] The post Sourcing for everybody’s gain appeared first on Intelligent Sourcing ..read more

Impact sourcing is the new business lingo.  Companies are touting their approach to impact sourcing and showcasing their civic-mindedness. In many cases, they genuinely believe in the concept and have solid strategies and implementation plans for achieving real benefits that impact society. The goal, however, should be to achieve long-lasting change for individuals and communities. […] The post Impact Cultivating: A Cornerstone for Impact Sourcing appeared first on Intelligent Sourcing ..read more

Whether you call it the Great Resignation or the Big Quit, employers are woefully short of the workers they need to run their businesses and provide the goods and services we expect without delay. More than 38 million people left their jobs last year. Amazingly, that’s nearly one out of every four workers in the […] The post The overlooked workers who could solve the labor crisis appeared first on Intelligent Sourcing ..read more

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. Read on to learn about the benefits of impact sourcing and the role each group can play to advance this powerful business practice. My eyes […] The post Driving Social Transformation: The Power of Impact Sourcing on India’s Rural Economy appeared first on Intelligent Sourcing ..read more

No matter what the angle or the time period, there has always been a death knell sounded over the future of offshoring.  Over the years, many would have had it believed that business process delivery from locales near and afar would succumb to the advancements in automation and artificial intelligence.  Equally, there has been a […] The post Special Report: The Offshore Business Model appeared first on Intelligent Sourcing ..read more

Over the past few years there has been a strong increase in interest in GigCX. In short, this is where home-based customer service agents use a virtual contact centre platform to serve customers – getting paid by each customer, rather than an hourly rate. In customer service this shouldn’t be controversial because it creates a […] The post Does GigCX Need An Image Reboot? appeared first on Intelligent Sourcing ..read more

Governments and enterprises have been doubling down on the development of their net-zero targets in recent years, seeking to demonstrate ambition and accountability. Timely examples include the European Union’s commitment to achieve net zero by 2050, supported by recent actions such as the launch of a new Biomethane Industrial Partnership. The EU also recently announced […] The post Accelerating Net-Zero Progress with Innovative Technology appeared first on Intelligent Sourcing ..read more