When does a relatively obscure coding language become important to the C-suite of an international, multi-billion dollar enterprise? When we’re talking about the only means you have to translate your existing custom scripted workflows from Jira on Server or Data Center to Jira Cloud. For users in Jira Server or Data Center environments, the most commonly used applications to handle these kinds of custom scripts are: Scriptrunner Jira Miscellaneous Workflow Extensions PowerScripts The trouble is, when users of these popular scripting platforms migrate to Atlassian Cloud, their scripted workfl ..read more

When it comes to managing complex initiatives, businesses can often benefit from selecting the right collaborative software. Atlassian’s Jira and Jira Service Management (JSM) are powerful tools that provide exceptional project management solutions. Jira is the more traditional option, focusing strongly on issue tracking and agile project management. Jira Service Management builds on this foundation by offering a range of added features specifically designed for IT and service teams, including incident management, problem management, and change management. With both options offering robust cus ..read more

This article compares the three service tiers available for Jira Service Management on the Atlassian Cloud platform. If you’re also considering other Atlassian solutions, check out our similar comparisons of Jira Cloud and Confluence Cloud service tiers. What do I get with each Jira Service Management Cloud option? The Jira Service Management solution on Atlassian Cloud offers three different tiers with their own features and limitations. Choosing the right tier for your unique needs allows you to balance functionality and cost considerations to maximize the return on your investment. This is ..read more

In a previous article, we covered what organizations should consider when researching and implementing a Jira-GitLab integration. But the next question is, once you have an integration in play, how do you know it’s meeting all your needs? Whether you’re relying on GitLab’s native Jira-GitLab integration that is available through the Integrations menu in GitLab, one of the third-party integrations available in Atlassian’s Marketplace, or a custom solution provided by a GitLab or Atlassian partner, you’ll want to be able to confirm the solution has truly solved your unique problems. Basic Jira-G ..read more

For organizations that have established an agile development workflow within a nominal DevOps environment, software engineers across the spectrum live within their preferred apps day in and day out. For many, those apps are Atlassian Jira and GitLab. Having these popular apps talk to each other can offer tremendous benefits to any busy development team, which is why GitLab prioritized a native GitLab-Jira integration that is available through the Integrations menu in GitLab. There are also a few third-party integrations available in Atlassian’s Marketplace. If your organization is currently u ..read more

In the previous article, we discussed the importance of considering compliance when configuring an enterprise application ecosystem. Some of the most common compliance standards U.S. companies must consider include the following: HIPAA SOX PCI DSS GLBA FISMA CCPA GDPR (if they have customers in the EU) To comply with these regulations and more, companies need to set up their internal systems properly. Compliance in Jira Our focus in this series is on Atlassian Jira. It’s important to know how to optimize Jira and Jira Service Management to support data security and compliance. The four main ..read more

When configuring an enterprise application ecosystem, compliance has to be considered. State, federal, and international regulations will inevitably intersect with nearly every business at some point. And the results of non-compliance can be costly and even damage the organization’s reputation. Here is a list of some of the most common compliance standards U.S. companies must consider: HIPAA SOX PCI DSS GLBA FISMA CCPA GDPR (if they have customers in the EU) To maintain compliance with these, and more, companies need to monitor their data integrity and internal processes. Internal audits are ..read more

Our previous blog discussed the benefits of implementing a logical separation to protect data in Jira and Confluence, and factors you should consider before doing so. Here, we will cover some of the architectural and configuration considerations when implementing a logical separation. How can you implement a logical separation in Jira? Many of the principles covered below for a secure logical separation also apply to both cloud and data center instances. Manage classification in centralized AD groups When implementing a logical separation, there are two considerations: What data should be res ..read more

Whether you are a small business or a large enterprise, protecting your sensitive data is always a concern. How do you allow your teams to work together without exposing your sensitive data, especially to those not authorized to view it? With the proper configuration, Jira can securely protect your PHI, export control, financial, or proprietary information while allowing all of your users to work in one instance. Jira security best practices support the use of “logical separation.” By properly implementing a logical separation in Jira, you may not need to create and maintain separate instances ..read more

Alignment between your product strategy and development backlog is critical for building successful products. When teams understand your goals and the “why” behind what they’re doing, they can focus on delivering the most customer and business value—even if priorities shift over time. But this kind of alignment is rare. And in many cases, the gap isn’t based on a lack of knowledge or effort. It’s a tooling problem. There are very few tools on the market that genuinely marry development with the business and product management functions of vision, budget, and strategy. Due partly to this toolin ..read more