Payment APIs, or Application Programming Interfaces, allow different software applications to communicate with each other to transfer payment information securely and efficiently In today’s digital economy, where online transactions are the norm, payment APIs enable secure and seamless online payments between customers and businesses. Without payment APIs, online transactions and e-commerce would not be possible. As a leading API payment services provider, E-Complish has published this article to give you a clear understanding of how payment APIs work and their benefits for your payment proces ..read more

Phishing scams, data breaches, and identity theft are universal security risks to call centers since they handle massive amounts of customer data. The global average data breach cost is $4.45 million – far too high for any company to pay. As a payment processor provider with hundreds of clients, E-Complish is all too aware of these call center security challenges. But by following the best practices outlined in this blog, you can protect your call center’s operations and maintain call center security standards. Data Security Challenges Call Centers Face Every Day Common call center security t ..read more

Worldwide mobile payment revenue will grow to $18.84 trillion by 2030. In other words, it’s here to stay. But, despite its convenience, it’s not immune to bad actors. Estimated mobile app finance fraud was over $2.64 billion between 2022 and 2023 alone. Naturally, mobile-based phishing attacks and payment app fraud prompt business owners to ask, “Are mobile payments secure?” Luckily, there are secure Mobile Payment Solutions like E-Complish that offer robust security measures. Additionally, if you are adopting mobile payments to future-proof your company, then adhering to the mobile payment ac ..read more

As businesses strive to provide seamless and convenient payment options, accepting payments over the phone with technology like E-Complish’s Call Sentry and secured custom ePayment Link utilized via SMS, chat, and email has become common practice. With touch-tone tech, Interactive Voice Response Payments (IVR payments), and secured payment links, customers enter their card or banking information and complete transactions 24/7 without assistance from customer service representatives. As with most card-not-present transactions, there is always a risk of data breaches, identity theft, and fraud i ..read more

With the rise of e-commerce, online services, and smartphone use, more and more companies are turning to e-billing to streamline their billing and payment processes. But what exactly is an E-Bill Payment, and how does it work? In this blog, we will unpack the basics of electronic bill present and payment (EBPP), its benefits, and how it transforms billing and invoicing processes. Whether you’re new to e-billing or looking to understand it more deeply, we provide valuable insights into this increasingly popular billing method. What Is Electronic Billing? An e-bill definition: E-Billing, or ele ..read more

In the ever-evolving landscape of the payment processing industry, businesses grapple with challenges that often feel like uncharted territory. High transaction costs, complex fee structures, and the need for seamless payment solutions have become persistent pain points. Enter Visa CBPS (consumer bill payment service) and PayFac (payment facilitator) services – a dynamic duo revolutionizing payment processing. Below is a detailed look at what they are and how they can benefit your business. What Are No-Cost Merchant Services? No-cost merchant services is a payment processing model that enable ..read more

Retailers lose more than $100 billion per year due to fraud, and by 2030, payment card fraud losses are destined to hit $49 billion. While big corporations may not feel the blow as much, many smaller businesses can’t afford such setbacks. Enterprise size aside, no business should fall victim to payment processing fraud. While there will always be bad actors out there, several strategies and software capabilities are available to ensure secure online payment methods. Let’s take a look at how you can improve online payment security methods for your business. Why Is Secure Payment Processing ..read more

Payment fraud is any fraudulent actions with payment methods, including stealing card information, using stolen cards to make purchases, creating counterfeit cards, and more. About 35% of American consumers have fallen victim to credit card fraud, while 51% of businesses have experienced fraud within the past two years. Payment fraud is a growing problem in today’s business landscape, but with the proper knowledge and tools to prevent internal and external fraud, like E-Complish’s VirtualPay with inbuilt fraud protection, Call Sentry, ePaymentLink, eAutoAssistant, eDocSign, ChatPay, and real ..read more

What Is a BIN Number and How Does It Work? A bank identification number (BIN), also called an issuer identification number (IIN), is a set of four to six digits found in financial payment cards, i.e., credit, debit, and charge cards. It identifies the financial institution that issued the card, allowing transactions to be associated with the card issuer.  How they work: Every online purchase entails a two-step process; authorization and clearance. The BIN identifies which issuer (the bank or credit card company) should receive the request for authorization to determine if the account or c ..read more

ACH authorization forms allow businesses to collect customer payments through the Automated Clearing House (ACH) network. They provide a secure and efficient way for customers to pay for goods and services and help protect businesses from fraud and chargebacks. With ACH authorization, funds can be transferred directly from customers’ bank accounts to businesses’ bank accounts, reducing the likelihood of errors or delays common with manual payments. Additionally, ACH authorization saves businesses time and money by eliminating the need to process payments manually and reducing the cost of pro ..read more