3 ways to gain business insights from your phone calls
Zoho » Marketplace
by Subhiksha S
1y ago
This is a guest blog by CallGear  Understanding your customers fuels your business. How old are they? Where are they from? What do they like? What do they do for fun? What other brands do they purchase from? What’s their overall buying power? Armed with these insights, you can build stronger relationships with your existing customers... The post 3 ways to gain business insights from your phone calls appeared first on Zoho Blog ..read more
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CPQ for B2B and B2C: The new normal
Zoho » Marketplace
by Mona
1y ago
This is a guest post by iQuoteXpress Things have changed for what began as a humble sales proposal tool. Configure, price, quote (CPQ) solutions are now doing the heavy lifting across a wide array of sales and selling functional areas. For example, traditional B2B companies, such as those in manufacturing, are using CPQ functionality (specifically, the... The post CPQ for B2B and B2C: The new normal appeared first on Zoho Blog ..read more
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4 practices to simplify help desk data migration
Zoho » Marketplace
by Subhiksha S
1y ago
This is a guest post by Help Desk Migration  The decision to migrate help desk data is quite ambiguous. You want to improve and progress, but you feel scared about the consequences. No doubt, data migration is a complex process that requires diligent preparation and a polished-up strategy. Without a detailed plan, you can lose... The post 4 practices to simplify help desk data migration appeared first on Zoho Blog ..read more
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4 customer support fears to tackle and overcome
Zoho » Marketplace
by Mona
1y ago
Customer service is tricky! As a support agent, you face numerous challenges everyday, such as understanding the customer, empathizing with them, and sometimes even dealing with their anger. At times even you need a little bit of support at work. While we can’t step in to fill your shoes, we can definitely help you overcome... The post 4 customer support fears to tackle and overcome appeared first on Zoho Blog ..read more
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App Spotlight: Gravity Forms for Zoho CRM
Zoho » Marketplace
by Subhiksha S
1y ago
App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all apps, integrations, and extensions. Gravity Forms for Zoho CRM Grow your email list with Gravity Forms for Zoho CRM. Build custom forms, create surveys and quizzes, register users on your website, accept... The post App Spotlight: Gravity Forms for Zoho CRM appeared first on Zoho Blog ..read more
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Four reasons to have a complete CRM record
Zoho » Marketplace
by Subhiksha S
1y ago
This is a guest post by Cloud Sauce  Missed fields in a CRM database can cause several problems for businesses. First, it can make it difficult to track important customer data, such as contact information or purchase history. This makes it challenging to provide good customer service or follow up with customers after a sale. Additionally, missed fields can... The post Four reasons to have a complete CRM record appeared first on Zoho Blog ..read more
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Multi-channel sales engagement: The why and how
Zoho » Marketplace
by judith.f
1y ago
This is a guest post by Sam Aparicio, CEO of Ring.io. Sales pros who do sales development seek to mass-engage prospects one on one to uncover sweet spot opportunities that could be available to buy in the very near future. The urgency of sales development is clear: we’re looking for buyers with pressing needs who... The post Multi-channel sales engagement: The why and how appeared first on Zoho Blog ..read more
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App Spotlight: Zoho CRM 2 Direct SMS
Zoho » Marketplace
by Mona
1y ago
App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. Zoho CRM 2 Direct SMS  Send and receive up to 100 SMS messages from your Zoho CRM Leads, Contacts, and Potentials with the Direct SMS extension. Integrate Zoho CRM... The post App Spotlight: Zoho CRM 2 Direct SMS appeared first on Zoho Blog ..read more
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App Spotlight: Dataholics for Zoho CRM
Zoho » Marketplace
by Mona
1y ago
App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all apps, integrations, and extensions. Dataholics for Zoho CRM  Dataholics turns outdated, incorrect, or missing Zoho CRM data into current, accurate, and reliable data without needing manual data entry. Try Dataholics for Zoho CRM... The post App Spotlight: Dataholics for Zoho CRM appeared first on Zoho Blog ..read more
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4 pointers to nail cold calling
Zoho » Marketplace
by Mona
1y ago
This is a guest post by Kixie PowerCall. Outbound sales is quite a challenging job, but with the right skills and a bit of experience, sales can be made into much less of a daunting task. So, without further ado, here are the four ways to ace cold calling. Getting your foot in the door... The post 4 pointers to nail cold calling appeared first on Zoho Blog ..read more
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