#56 - Improve your sleep with Aisha Cortoos
People&Digital
by Amélie Beerens
3M ago
On this week’s podcast I chat to Aisha Cortoos PhD, a clinical psychologist who focuses on the subjects of sleep and stress. Aisha’s knowledge is extraordinary, and she shares her fascinating insights into everything; from breaking down the science of sleep, to explaining the ideal nap length, and stressing the importance of understanding – and protecting – our biological clocks. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the ..read more
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#55 - Tackling the communication conundrum – with Joseph McGuire
People&Digital
by Amélie Beerens
4M ago
We all know communication is key. But how can you improve yours? Joseph McGuire – an expert in clear communications – reveals all in this podcast episode. We cover a range of useful info, from the best body language practices to whether you can actually tell if someone’s lying. Check it out! Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way. D ..read more
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*Bonus* - When Sales meet CX or when CX meets Sales? Live discussion on Linkedin
People&Digital
by Amélie Beerens
4M ago
Meet Peter Snauwaert & myself for a Live session about CX & Sales! Strategy, mindset + Q&A! Magic can be repeated so ... join us! What to expect? Take a passionate man completely into purple ! Take a passionate woman completely into pink ! Take a man born in the Flemish speaking part of Belgium, living in the Ghent area ! Take a woman born in the French speaking part of Belgium, living in Brussels area ! At first sight, they have nothing in common, but wait, let's go deeper ! Add some Sales (from him), mix it with some CX (from her), shake it, and add magic to it ! Join me o ..read more
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#54 - The Emotional Intelligence codes in Business with Melissa Curran
People&Digital
by Amélie Beerens
6M ago
This week I’m introduced to the concept of emotioneering by Melissa Curran, founder of Modern Mind Group. As a Learning and Performance Consultant, Melissa coaches businesses to drive results through a more emotionally intelligent mindset. We talk about how this natural human response can be challenging for some, but how embracing it has huge positive power – in the workplace and beyond. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newslett ..read more
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#53 - The Art of Queen: progressive female leadership - with Danielle Macleod
People&Digital
by Amélie Beerens
7M ago
It’s time to look at leadership in a different light. Coach and Remarkable Women co-founder Danielle Macleod explains the three different types of leadership we can foster. She talks us through the detrimental – yet common – warrior and victim mindsets, and how we can instead lean into a more positive and progressive queen leadership style. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to des ..read more
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#52 - How to sell on social media (without being salesy) with Michael Humblet
People&Digital
by Amélie Beerens
7M ago
Selling doesn’t have to be scary. Find out how to make sales work for you – without being pushy and frightening off prospects – by listening to author and speaker Michael Humblet’s experiences. From perseverance when posting on social media to why selling is still so important in a world of abundance, this episode is a must. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career ..read more
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#51 - Focusing on focus: why it's not the digital world that's driving you to distraction
People&Digital
by Amélie Beerens
9M ago
Can’t focus? Katie Stoddart has your back. In this episode, the coach, keynote speaker and creator of The Focus Bee podcast shares her No. 1 secret to better concentration. And it doesn’t necessarily involve ditching your phone... Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way. Download for free the ultimate list of questions to understand ..read more
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#50 - Cracking the company culture code – with Gabriel Goldberg
People&Digital
by Amélie Beerens
9M ago
Is company culture just a buzz term? Or a transformative way to boost a business’ success? If you’re on the fence about the topic, this is the podcast episode for you. Listen to Gabriel Goldberg – a former Google employee and the founder of two successful companies – chat about how to crack the company culture code. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the mo ..read more
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#49 - Customer experience for newbies – with CX education expert Agnese Spona
People&Digital
by Amélie Beerens
10M ago
New to customer experience? Not sure where to get started? CX education expert Agnese Spona joined me on the podcast this week to answer all your questions about kickstarting your journey in an industry that’s predicted to grow up to 20% in the next five years. Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here. Useful links: Sign up for the free CX mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way. Download for free the ultimate l ..read more
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#48 - Imposter syndrome: what if it’s not that bad?
People&Digital
by Amélie Beerens
10M ago
Experiencing imposter syndrome? What if I tell you it can be a good thing? Useful links: Sign up for the free CX Mini-course Sign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way. Download for free the ultimate list of questions to understand your customer! Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts. In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com ..read more
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