Perspectives on Achieving Digital Accessibility in the Healthcare Experience
Perficient | Life Sciences
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1y ago
Increasingly, topics like digital responsibility are entering the conversation around digital transformation.  “This responsibility has evolved from primarily focusing on data privacy to now include accessibility, diversity, and inclusion as well. Really, it’s about being more proactive, less reactive. You want to take it from being aspirational to ground truth – how do we make ..read more
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People of Perficient: Meet Toya Gates, Senior Project Manager
Perficient | Life Sciences
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1y ago
Toya Gates, senior project manager, is a leader at Perficient who enables her team to do their best work through open communication, flexibility, and more. I recently sat down with her to learn more about her role. We also discussed the things she values about Perficient’s culture of collaboration and inclusion. Thank you for joining ..read more
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A Commerce Success Story: Empowering Patient Independence With an Enhanced User Experience
Perficient | Life Sciences
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1y ago
Consumers expect a better and more customized commerce experience, today, especially in healthcare and life sciences. Medical device organizations must work to understand and ease the customer journey to achieve an optimized experience and gain user trust. Caregivers and users of medical devices want a transparent purchasing experience that guides them to the information they ..read more
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Are You Slacking on Generation X in Your Hospital Marketing?
Perficient | Life Sciences
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1y ago
Much is being written in the media about generational decision-making when it comes to healthcare. Boomers are closing the digital divide, millennials are driving a streamlined end-to-end experience, and Gen Z is pushing that experience to include more transactional services such as voice search. But where is Gen X in all of this? The generation ..read more
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Technology Being Challenged by Upsurge in Decentralized Clinical Trials
Perficient | Life Sciences
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2y ago
As new non-COVID-related clinical trials proliferate, the need for effective global decentralized CT management is becoming even more apparent. What is needed, says Dr. Harsha Rajasimha of Perficient’s life sciences technology partner Jeeva Informatics, is to expand the capabilities of validated and human-centric digital technology. Clinical trials in certain common serious diseases are on track ..read more
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The ROI of Soft Skills Training in Healthcare Customer Care
Perficient | Life Sciences
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2y ago
It’s no secret that, for organizations to be successful, a healthy focus on the bottom line is critical. That goes for healthcare and life sciences organizations as well. Because of this, many organizations focus on ”hard skills” when training their patient support, customer care, or contact center employees. Hard skills are those teachable skills that ..read more
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Addressing Information Overload: Accelerate Innovation With a Single Source of Truth
Perficient | Life Sciences
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2y ago
In the previous addition of this series, we discussed how enterprise search can enable you to locate the subject matter expert you are looking for through a search results sidebar. This sidebar includes contact information related to the search term for quick and easy access. In this part, we will explore the fourth way to ..read more
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Addressing Information Overload: Deliver Relevant Information With AI-Powered Search
Perficient | Life Sciences
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2y ago
In part one of this series, we discussed how enterprise search can leverage the power of machine learning to automatically deliver the most relevant results and proactively recommend content. This facilitates easier information retrieval for compliance audits. In this part, we will explore the second way to address information overload with AI-powered search: deliver relevant ..read more
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[Vlog] Intelligent, Real-Time Clinical Trial Insights
Perficient | Life Sciences
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2y ago
Video Transcript: Param Singh: Hello, everyone. My name is Param Singh and I’m the Director of the Clinical Operations Solution Practice here at Perficient Life Sciences. And I want to welcome everyone to today’s discussion on our new partnership with Lokavant. And this discussion today is a way for us to introduce the offering and ..read more
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Internet Explorer is officially retiring – what does it mean for Oracle Clinical, RDC, and TMS?
Perficient | Life Sciences
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2y ago
As of 15th June 2022, Microsoft’s venerable web browser, Internet Explorer, will finally be officially retired and desupported on Windows platforms; it’s earned its rest! This quick post will discuss what that means for the Oracle Clinical/RDC/TMS suite of applications. As any users of the OC suite will know, Internet Explorer was, for most of ..read more
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