In this episode, Rachel Stewart talks with Leighton T. Healey, CEO and President of KnowHow, about the C&R State of the Industry Report, powered by KnowHow. Rachel and Leighton share an overview of the survey and the intentions behind this data collection for and from the industry.  Rachel and Leighton dive into what surprised them the most from the survey. Results like “77% of restoration firms are planning next year to be a revenue growth year” and the projected impact of our economic state and possible recession. They also highlight the topic of TPA (Third Party Administrator) wor ..read more

Today we are talking with Leighton T. Healey, CEO and President of KnowHow. In this episode, we are exploring the importance of innovation to develop, grow and problem solve within the industry. Leighton and Rachel dive into conversation around staffing and employee retention, along with some industry insight on the changing landscape of the industry talent.  During this episode, we also talk about the difference between creativity and innovation when it comes to business problem solving. We expand on what it means to “fail forward” and how you can implement this strategy or idea into you ..read more

Today we are talking with Leighton T. Healey, CEO and President of KnowHow. In this episode, we are exploring the importance of innovation to develop, grow and problem solve within the industry. Leighton and Rachel dive into conversation around staffing and employee retention, along with some industry insight on the changing landscape of the industry talent.  During this episode, we also talk about the difference between creativity and innovation when it comes to business problem solving. We expand on what it means to “fail forward” and how you can implement this strategy or idea into you ..read more

On this episode, Rachel Stewart is hosted on Restoration Domination by Rico Garcia, CEO and Founder of EcoTek Pro and owner of a private marketing firm for contractors, Alpha Media Agency. In this remarkable episode we are discussing Rachel’s 13 year journey from the Restoration Contractor Industry to CEO and Founder of Xcelerate Restoration Software and Author. During this episode we also talk about the Top KPIs to focus on for growing your business. Rachel unpacks what inspired her to write a book and the process of writing, publishing and promoting ’Unqualified Success’. We also dive into t ..read more

Today we are talking with Rico Garcia, CEO and Founder of EcoTek Pro and podcast host of Restoration Domination.  In this remarkable episode we are discussing new mindsets in life and the restoration industry. Hear from Rico about his background in marketing and the experiences that have led him to owning his own restoration business.   During this episode we also talk about the burnout that is so common in business nowadays. Rico touches on the things in his life or the ‘why’ he does what he does and the passion that drives him everyday. He shows how all these factors steer him away ..read more

On today’s episode of Restore Your Power To Succeed, we are talking with Paul Huszar, a very decorated veteran and huge advocate for veterans. In this episode we are diving into the culture, norms, and values of the military and ways that Paul has related that to his civilian lifestyle. Hear from Paul, the significance of structure and order not only in the military, but also when running a business. Throughout the episode we also discuss understanding intent and working with it, then taking initiative. Paul explains how this includes having a purpose, key tasks, and an end state in mind.  ..read more

On today’s episode of Restore Your Power To Succeed, we are talking with Bernie Tobin, who has had an extensive career in the insurance restoration space. In this episode we are diving into building a leadership team, the importance of vision for a company, and the strategy for a business’ life cycle. Hear from Bernie, the significance of planning and being prepared for all the obstacles and challenges a business has to face.  Throughout the episode we also discuss role clarity and employees understanding what they need to do, what they’re accountable for, and what they’re not accountable ..read more

Today we are talking with Larry Cooper, the mastermind and force behind the Experience Conference. In this episode, we are discussing training and development of a technician staff. Hear from Larry about his experience with preparing his technicians to be the most savvy and intelligent staff, and the process to do so.  During this episode we also talk about Larry’s beginning education in the water damage restoration business, his search for information and best practices, and how he became President of IICUC early on in his career.   Finally, hear about the well-known Experience Conf ..read more

Today we are talking with Kevin Hussy of United Fire of Water out of Louisiana.  In this special episode we are exploring the tragic world of emergency CAT situations. Hear from Kevin about his close to home experience with Hurricane IDA. With 24 inches of rain in 24 hours & 150 buildings underwater Kevin was able to help his neighbors and friends out of a dire situations while him and his team were affected themselves.  Learn about the power of teamwork and how important a solid network is to your growth & success. During this episode we also talk about the monumental import ..read more

In this episode of Restore Your Power to Succeed, Rachel Stewart connects with Greg Anapol with American Integrity Restoration based out of Glastonbury, Connecticut. Rachel continues discussion on the topic of managing your restoration business successfully by knowing your business numbers (Episode 2), and Greg shares valuable insights and experience in guiding his own business through the COVID pandemic, building achievable key metrics as goals, communicating  these numbers across the organization, and measuring and reporting results with all employees on a regular basis.  Join us ..read more