Salesforce has launched new AI-powered capabilities, built on the Einstein 1 Platform, to help banks handle transaction disputes more quickly and efficiently. The company has also announced implementation and data governance bundles for safe and secure AI rollouts.  The capabilities – Transaction Dispute Management, Einstein Copilot Banking Actions and Service Processes Library – integrate transaction data from banking platforms with customer data from Salesforce to streamline manual tasks, minimize errors, address issues and enhance customer communications, within one platform. The ..read more

In today’s fast-paced business landscape, getting things done quickly and smoothly is key. As companies race to stay ahead, the demand for streamlined processes and seamless operations has never been greater. This is where ServiceNow comes in – a powerful platform that totally changes the way businesses manage their work. And if you want to really make the most of it, teaming up with a company like Unifii, an Elite ServiceNow Partner, can make all the difference. Learn how to unlock the full potential of your ServiceNow platform, decode your platform issues, and simplify the process. Read the ..read more

Snowflake has announced its large language model (LLM), Snowflake Arctic, designed to set a precedent for open enterprise-grade LLMs. Optimized for complex enterprise workloads, Arctic, which falls under an Apache 2.0 license that permits ungated personal, research and commercial use, aims to set a new openness standard for enterprise AI technology.  As a part of Snowflake’s strategic efforts, Arctic’s differentiated Mixture-of-Experts (MoE) architecture design promises to improve both training systems and model performance, with a data composition focused on enterprise needs.  Accor ..read more

Dropbox has announced new security, organization and sharing features to give teams more control, flexibility and speed to get work done from anywhere. With teams often spread across different locations and time zones, especially since the Covid-19 pandemic, Dropbox’s new features aim to make teamwork connected in all circumstances. Its latest advanced data protection features add extra layers of security to confidential content with end-to-end encryption and advanced key management. Therefore, data will be safeguarded so that only the sender and recipient can access content, meaning that no o ..read more

The Coca-Cola Company and Microsoft have announced a five-year strategic partnership to align Coca-Cola’s core technology strategy systemwide, enabling the adoption of leading-edge technology and fostering innovation and productivity. The partnership will involve the two companies experimenting with new technology like Azure OpenAI Service to develop innovative generative AI use cases across various business functions. This includes testing how Copilot for Microsoft 365 could help improve workplace productivity. Coca-Cola has migrated all its applications to Microsoft Azure and is currently ex ..read more

Upgrading to SAP’s latest product generation not only makes sense, but there’s no way around it in most cases. Yet, the process is a complex one. It’s vital to make the right decisions in advance, whether you’re developing the migration strategy or selecting the data you want to migrate. To ensure your transformation journey is efficient, secure and cost-effective, it pays to use a consistent software-based approach to achieve maximum flexibility and transparency. Paving the way for the digital future Moving to SAP S/4HANA is crucial to safeguard your company’s digital processes and ensure com ..read more

At a time when agility and innovation are more in demand than ever, it’s vital to optimize your technology infrastructure on a regular basis. Failing to do so can lead to poor IT performance, resulting in monthly losses of over €100,000. The reason for this often lies in outdated SAP systems. Besides the high maintenance and repair costs incurred by operating an obsolete infrastructure, it’s also hard to leverage innovative technologies like AI, machine learning and IoT. We recommend analyzing your existing systems to reveal the hidden costs and slash your IT overheads, allowing you to invest ..read more

What’s your strategy for decommissioning legacy systems and creating cost-effective data storage? Transformation projects such as S/4HANA migrations, carve-outs, mergers and acquisitions, and system consolidations often involve an enormous amount of data, leaving decision-makers with the dilemma of what to do with the data and documents. Much of this data will be selectively migrated to the new system and remain in use. But what happens to legacy data that isn’t needed in day-to-day business operations? Typically, deletion is not an option – particularly due to retention obligations for tax-re ..read more

Effective data hygiene – even after the SAP S/4HANA migration Although plausible at first glance, the statement “data hygiene comes after the migration” isn’t entirely true. Even before moving to SAP S/4HANA, you should critically examine your data and only transfer what you actually need. The BLUEFIELD approach for selective data migration makes this possible. But you shouldn’t underestimate what it takes to manage your data effectively – especially after moving to SAP S/4HANA. Databases often grow more quickly than expected, and data hosting is more expensive for an in-memory database than a ..read more

Motivation, timing and approach for an SAP S/4HANA migration: The latest studies at a glance The migration to SAP S/4HANA is one of the highest-priority issues today for CIOs and their teams. Assuming there is no way around the migration, their goal is to find the best way forward. A recent study by SNP presents summarized findings from research and customer surveys (by PAC, Lünendonk, SAPinsider, valantic, the German-speaking SAP User Group (DSAG), the Americas’ SAP Users’ Group (ASUG) and Research Services by Foundry (formerly IDG Research)), to offer support to customers making those critic ..read more