#280 Elizabeth Blass - Exploring Customer Success as a Major Revenue
Scale Your Sales Podcast
by Janice B Gordon
6d ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Elizabeth Blass.   I am a two-time Chief Customer Officer with over 15 years of global leadership experience in technology. I specialize in building and scaling high-performing customer-facing teams, aligning cross-functional initiatives, and driving revenue growth through customer success. I’m a passionate advocate for diversity, actively coaching and mentoring women in tech.   In today’s episode of Scale Your Sales podcast, Elizabeth explores the evolving role of customer success as a key revenue driver. Elizabeth shares ..read more
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#279 Ejieme Eromosele - Elevating Sales with Customer Led Growth and Community Insights
Scale Your Sales Podcast
by Janice B Gordon
3w ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Ejieme Eromosele.   I’m a customer-led growth expert passionate about driving retention, expansion, and customer advocacy. I’m also the Founder of Success in Black, where I champion DEIB in Customer Success. With experience at Accenture, PwC, and The New York Times, I’ve built on delivering exceptional customer outcomes and business value.   In today’s episode of Scale Your Sales podcast, Ejieme explores customer-led growth as a key driver of sustainable revenue expansion, emphasizing the alignment of sales, marketing, and ..read more
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#278 Priya Lakshmi - Empowering Sales Teams with the Power of Three for Sustainable Growth
Scale Your Sales Podcast
by Janice B Gordon
1M ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Priya Lakshmi.   Experienced consulting sales leader with a passion for transforming financial services with the power of technology. Currently the UK CRO for GFT Group and leading the sales, partnerships and marketing and driving growth strategies for the UK business. Have a track record of delivering sustained revenue growth through deep customer relationships and driving innovative solutions.   In today’s episode of Scale Your Sales podcast, Priya shares how uniting sales, partnerships, and marketing under her leadership ..read more
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#277 Brandi Starr - Boost Revenue Growth by Mastering the Middle of the Funnel
Scale Your Sales Podcast
by Janice B Gordon
1M ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Brandi Starr.   Brandi Starr is a marketing powerhouse with over 20 years of experience shaking up B2B and B2B2C companies. As COO at Tegrita, a consultancy that unlocks the power of email, she's all about transforming processes, enhancing go-to-market strategies, and ensuring smooth customer experiences. Named one of the Top 50 Women in MarTech, Brandi blends strategic vision with operational savvy. She's also the coauthor of "CMO to CRO" and the host of the Revenue Rehab podcast, known for turning ideas into action and inspiri ..read more
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#276 Alina Vandenberghe - Revolutionizing Sales Culture and Embracing AI Challenges
Scale Your Sales Podcast
by Janice B Gordon
2M ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Alina Vandenberghe.   Alina is the co-founder and co-CEO of Demand Gen Conversion Platform Chili Piper. Her company is used by GTM teams at Monday.com, Rippling, Home Depot, and more. In 2022 her company reached a Billion-dollar valuation. She also runs a foundation focused on non-Violence, co-chairs a woman organized focused on electing Harris as the next president and is a mom of two boys.   In today’s episode of Scale Your Sales podcast, Alina shares her expertise on the evolving sales landscape, highlighting data-d ..read more
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#275 Janice B Gordon - Heroes and Sheroes Who Shaped Our Lives
Scale Your Sales Podcast
by Janice B Gordon
2M ago
In this special episode, we embark on a heartfelt exploration of the profound influence that heroes and sheroes have on our lives. From family members and mentors to global icons, our esteemed guests share personal stories of the individuals who have shaped their journeys and inspired them to achieve greatness. Whether it's the steadfast support of a loved one or the trailblazing example of renowned figures, these accounts highlight the transformative power of guidance, inspiration, and leadership. Their stories serve as a reminder that we all possess the potential to make a meaningful impact ..read more
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#274 Janice B Gordon - If You Were on a Desert Island Alone, What One Thing Would You Take with You?
Scale Your Sales Podcast
by Janice B Gordon
2M ago
Start the new year with a compelling episode of the Scale Your Sales Podcast hosted by Janice B. Gordon. This special edition explores a fascinating question posed to our guests: "What one thing would you take if stranded on a desert island?"   From practical tools to deeply personal choices, their answers reveal a range of motivations and values that extend beyond the business world. Janice also shares her own response and invites you to reflect on yours.   Tune in to discover the human side behind business brilliance. Hear surprising answers that reveal personal values and motivati ..read more
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#273 Janice B Gordon - Reflecting on the Year
Scale Your Sales Podcast
by Janice B Gordon
3M ago
This week on the Scale Your Sales Podcast, Janice B Gordon presents a special Christmas edition packed with reflections, insights, and festive cheer to wrap up an incredible year in sales! Welcome to the festive edition of the Scale Your Sales podcast, hosted by customer growth expert and RevTech strategist Janice B Gordon. Ranked among the top 10 sales podcasts, this special episode reflects on 2024's biggest trends in B2B sales. We discuss the rise of customer-centric strategies, the role of AI and technology in boosting efficiency, and how diversity drives innovation and success. Discover h ..read more
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#272 Celeste Bayles - Navigating Company Acquisitions: Positivity and Synergy in Sales Operations
Scale Your Sales Podcast
by Janice B Gordon
3M ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Celeste Bayles.   Celeste is a dynamic sales operations leader known for transforming revenue organizations and expertly integrating sales team’s post-acquisition. With expertise in CRM and AI-powered sales optimization, she enhances seller efficiency and focuses teams on high-value opportunities, driving seamless transitions and sustainable growth across complex, multi-platform environments.   In today’s episode of Scale Your Sales podcast, Celeste shares valuable insights into building strong cross-departmental relat ..read more
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#271 Sharon D Smith - Navigating Sales Leadership as a Black Woman in Business
Scale Your Sales Podcast
by Janice B Gordon
3M ago
In this weeks’ Scale Your Sales Podcast episode, my guest is Sharon D Smith.   Sharon is a commercial director with a powerful track record in driving strategic sales and operational growth. She specializes in accelerating revenue through innovative go to market strategies and a customer first approach. She focuses on aligning team performance with customer needs and has proven this as invaluable in today’s competitive landscape.   In today’s episode of Scale Your Sales podcast, shares her journey as a black female leader navigating the challenges of visibility and representation in ..read more
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