Jennifer spent over 16 years at Amazon across various roles that included Financial Analyst, Product Manager, Head of Vendor Management, and Category Leader. During this time, Jennifer’s teams helped create new input metrics and ask questions to evolve Amazon’s use of data in the quest for operational excellence. Jennifer has since taken this ability to lead through data and questioning to launch a marketplace service for BuildDirect Technologies and consult various consumer brands in their Amazon and e-commerce negotiations and growth strategies.    In this episode, Jennifer shares ..read more

In part two of this 2-episode special with Steve Frazier, a former 20-year Amazon VP, we pick up in talking about how to use data, focus on inputs, and exercise strong judgement in prioritizing your team’s attention in a scaling business.   You’ll hear Steve share:  ·        Why businesses should focus on operational performance reviews, even on day 1 ·        The 2 magical metrics that helped Amazon stay focused on the right actions as it scaled ·        The litmus test for a leader to know they have their team focused on t ..read more

Melissa spent 19 years at Amazon, progressing through over ten roles that included Technical Advisor to Jeff Wilke, VP of Sports, Outdoors, and Toys, and VP of Sales and Marketing for Amazon Devices. After leaving Amazon, Melissa spent a year as COO of Glossier and recently launched a venture-backed startup, Modern Age, to help people live longer, healthier, happier lives.    In our conversation, we discuss Amazon’s Learn & Be Curious principle and how consistent curiosity and focused learning have helped Melissa find success throughout her career while innovating for customers a ..read more

Kyle spent over 7 years at Amazon where he launched multiple billion-dollar programs, including Amazon Renewed and Amazon Exclusives – now known as Amazon Launchpad. Since leaving Amazon in 2020, Kyle has co-founded two companies, The Lab Consult, which helps e-commerce brands implement systems to scale profitably online, and Foundry Brands, an FBA brand aggregator that recently raised $100M to buy and grow consumer brands. In this episode, Kyle shares examples of how listening to his customers (Amazon sellers) helped him to Think Big and set a vision for programs that have grown into billion ..read more

Faisal spent over 7 years at Amazon as a Director over the early growth of several businesses including Mobile Electronics, Amazon Warehouse, Amazon BuyBack, Amazon TradeIn, and Amazon Basics. Building these programs  helped Faisal hone his ability to Dive Deep into business processes and health. Since leaving Amazon in 2011, Faisal held a number of VP and C-level roles for companies such as eBay, Groupon, Staples, and Google, before joining Fabric as CEO in 2020.    In this episode, Faisal shares key examples and insights about the Dive Deep principle and his approach to leader ..read more

Elizabeth spent 15 years at Amazon where she grew multiple billion-dollar businesses and held several roles including Director of Lawn & Garden and Director and General Manager of Business & Technology for Selling Partner Success prior to joining Kraft Heinz as VP of Global eCommerce.    In our conversation, Elizabeth shares the people-leadership practices that she built throughout her Amazon career and continues to apply in her role at Kraft Heinz. We also dig into how to balance flexibility with having relentlessly high standards and how to develop operational excellence wh ..read more

John Rossman joined Amazon in 2002 as Director of Merchant Integration where he led the launch of Amazon’s 3P marketplace business. John also went on to lead the e-commerce solutions business for enterprise clients such as Target.com and Toys R Us before leaving in late 2005 to advise many companies on innovation and digital strategy and write three books on applying Amazon’s principles and mechanisms in business.    In our conversation, we discuss the foundational considerations and steps to launching Amazon’s seller marketplace, including tradeoffs and key internal decisions to thi ..read more

Godwin spent 5 years at Amazon as a senior leader of product, retail and program teams. In each role, he led new innovations or launches for Amazon customers. Post Amazon, Godwin spent two years leading a business turnaround and is currently the co-founder at a real-estate tech startup where he continues to leverage the innovation processes he practiced at Amazon.    In this episode, you’ll hear how Godwin uses customer focus and document writing to develop and refine new solutions for customers. Specifically, Godwin shares how he uses Press Release and Frequently Asked Question (PRF ..read more

Dave spent over 10 years at Amazon where he was a Technology Director prior to being asked to build the technology foundations for Bezos Academy.    In Part 2 of our conversation, Dave shares his experience as a bar raiser and member of Amazon’s Bar Raiser Core team, a committee tasked with directing how Amazon’s bar raiser hiring program would operate and grow. In this segment of the conversation, Dave shares how Amazon thinks about managing both the quality and quantity of bar raisers to meet the organizations growing needs and demands. Any business curious about designing, managin ..read more

Dave spent over 10 years at Amazon where he was a Technology Director prior to being asked to build the technology foundations for Bezos Academy.    In Part 1 of our conversation, Dave shares his experience and advice on how to develop leaders and accelerate their learning and career development. During his years at Amazon, Dave coached, mentored, and promoted many Amazon leaders and was also promoted three times himself. Throughout the conversation, Dave shares insights, lessons learned, and best practices for developing the best talent. If you are working to develop your leadership ..read more