How to Dive Deep and ask your team good questions with Jennifer Arthur
Think Like Amazon
by Tyler Wallis
1y ago
Jennifer spent over 16 years at Amazon across various roles that included Financial Analyst, Product Manager, Head of Vendor Management, and Category Leader. During this time, Jennifer’s teams helped create new input metrics and ask questions to evolve Amazon’s use of data in the quest for operational excellence. Jennifer has since taken this ability to lead through data and questioning to launch a marketplace service for BuildDirect Technologies and consult various consumer brands in their Amazon and e-commerce negotiations and growth strategies.    In this episode, Jennifer shares ..read more
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(Part 2) International Expansion and Are Right, A Lot with Steve Frazier
Think Like Amazon
by Tyler Wallis
1y ago
In part two of this 2-episode special with Steve Frazier, a former 20-year Amazon VP, we pick up in talking about how to use data, focus on inputs, and exercise strong judgement in prioritizing your team’s attention in a scaling business.   You’ll hear Steve share:  ·        Why businesses should focus on operational performance reviews, even on day 1 ·        The 2 magical metrics that helped Amazon stay focused on the right actions as it scaled ·        The litmus test for a leader to know they have their team focused on t ..read more
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(Part 1) International Expansion and Are Right, A Lot with Steve Frazier
Think Like Amazon
by Tyler Wallis
1y ago
Steve spent over 20 years as a VP at Amazon where he launched multiple businesses and led organizations around the globe. During his Amazon career, Steve spent time as the country manager for Amazon UK and Amazon China, in addition to roles leading North American Retail expansion and the rollout of international consumer programs.    In this first installment of our two-episode conversation with Steve, we discuss Amazon’s approach to expanding businesses internationally and what it was like to lead international teams during Amazon’s earlier years. Steve shares how Amazon prioritized ..read more
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Using Mechanisms to scale your business with Umer Sadiq
Think Like Amazon
by Tyler Wallis
1y ago
Umer spent nearly 12 years at Amazon as a software development leader across a diverse set of businesses including Amazon’s data warehouse, reverse logistics, Prime Now program, Amazon Fresh, and Whole Foods Market. Umer left Amazon in early 2018 to co-found Veeve, a contact-less shopping checkout solution, and in early 2021, Umer took on the role of CTO at fabric.inc, a high-growth startup providing headless commerce solutions for retail businesses.   In this interview, Umer shares how Amazon mechanisms helped him scale businesses to hundreds of employees and billions in revenue. Umer di ..read more
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People Leadership and Managing by the Inputs with Mandy Bottorff
Think Like Amazon
by Tyler Wallis
1y ago
Mandy spent over 13 years at Amazon across a number of roles including as leader of product management, marketing, and retail buying teams, running Prime Pantry, leading the supply chain function for Amazon Private Label, and leading worldwide employee performance management programs. Since Amazon, Mandy has joined The Bouqs, an innovative e-commerce floral delivery service, where she is now VP of People and applying her input focused approach to driving improvements to organizational health.    In this episode, Mandy shares how gaining broad functional experience in the first half o ..read more
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How to Earn Trust at work with Justin Maner
Think Like Amazon
by Tyler Wallis
1y ago
Justin spent 10 years at Amazon where he helped lead Baby Registry to becoming the #1 US registry, reinvented the vendor negotiation process that led to $1B in profitability improvements, and received a "Just Do It" award from Jeff Bezos for inventing a new communication system for vendors and sellers. In 2019, Justin left his role as Director of Amazon Device Sales and Marketing Technology to pursue several entrepreneurial endeavors. Today, Justin is the CEO of Data Spark, a technology company bringing actionable insights to brands and sellers on Walmart Marketplace.   In this episode, J ..read more
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Earn Trust with Justin Maner
Think Like Amazon
by Tyler Wallis
1y ago
Justin spent 10 years at Amazon where he helped lead Baby Registry to becoming the #1 US registry, reinvented the vendor negotiation process that led to $1B in profitability improvements, and received a "Just Do It" award from Jeff Bezos for inventing a new communication system for vendors and sellers. In 2019, Justin left his role as Director of Amazon Device Sales and Marketing Technology to pursue several entrepreneurial endeavors. Today, Justin is the CEO of Data Spark, a technology company bringing actionable insights to brands and sellers on Walmart Marketplace.   In this episode, J ..read more
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Long-term Ownership and Team Building with Chad Goelzer
Think Like Amazon
by Tyler Wallis
1y ago
Chad spent nearly 16 years at Amazon which included roles as Director of Fulfillment by Amazon and Director of Global Sales. Having joined Amazon in 1999, Chad helped build and develop many teams to lead these and other core Amazon businesses. Chad left Amazon in 2015 to build and co-lead The Goelzer Home Team and improve the customer focus and use of technology in real estate.    In this episode, you’ll enjoy Chad’s passion for creating and communicating a business vision and building teams. Chad shares his framework for building a team and making key hires as well as his fresh appr ..read more
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Frugality as a tool for innovation and prioritization with Dave Anderson
Think Like Amazon
by Tyler Wallis
1y ago
Dave spent nearly 12 years at Amazon moving from a Development Manager to a Technology Director. In early 2020, Dave took on the role as Head of Technology for Bezos Academy where he spent over a year building their technology foundation. Since leaving Amazon and Bezos Academy in 2021, Dave has begun publishing regular leadership articles on his newsletter, Scarlet Ink.   In this episode, Dave and I dive into the Frugality principle and how it is ingrained in the resource allocation, long-term thinking, and innovation engine of Amazon. Dave shares how frugality, when properly applied, can ..read more
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Learn & Be Curious with Melissa Eamer
Think Like Amazon
by Tyler Wallis
1y ago
Melissa spent 19 years at Amazon, progressing through over ten roles that included Technical Advisor to Jeff Wilke, VP of Sports, Outdoors, and Toys, and VP of Sales and Marketing for Amazon Devices. After leaving Amazon, Melissa spent a year as COO of Glossier and recently launched a venture-backed startup, Modern Age, to help people live longer, healthier, happier lives.    In our conversation, we discuss Amazon’s Learn & Be Curious principle and how consistent curiosity and focused learning have helped Melissa find success throughout her career while innovating for customers a ..read more
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