In this Technology Insights podcast, the AVANT Analytics team, including AVANT CSO and Analytics Managing Director Alex Danyluk, and Engineering Practice Leads Andy Bird (CX), Chip Hoisington (Cloud/Colo), and Stephen Semmelroth (Security), dive into the state of disruption in technology. Together, they discuss the latest trends in Cloud, Colocation, Connectivity, Security, CX, UX, and much more. Listen in for a fast-paced discussion on how the industry is rapidly transitioning from legacy environments to the future. Get ready, because this episode will be a whirlwind!   Download the Stat ..read more

Colocation is experiencing a resurgence in popularity! What's behind this renewed interest in popularity? Join Alex Danyluk, Managing Director of AVANT Analytics, and Chip Hoisington, Senior Director of Connectivity, Colo, and Wireless at AVANT, as they delve into the current Colo landscape. Discover why, after a decade of prioritizing cloud strategies, some are returning to data centers and others are venturing into them for the first time. Let's explore together! Listen in to get started ..read more

In this episode, Alex Danyluk, Managing Director of AVANT Analytics, and Brent Wilford, Senior Director of Customer Experience and UCaaS at AVANT, focus on the outlook of the UCaaS industry. The good news? Businesses of all sizes can adopt UCaaS from various providers. So, what's the challenge? With an abundance of providers, determining the best fit for your business can be complicated. They explore what IT decision-makers should keep in mind as they evaluate potential providers. Plus, they discuss the common conception that Microsoft Team is a dominant player with the highest number of voice ..read more

In this episode, Managing Director of AVANT Analytics, Alex Danyluk, interviews our very own John Paullin, Sales Engineer and Senior Analyst of AVANT Analytics! Together, they discuss what enterprise customers are really asking about in regard to AI in the contact center. John shares his experience speaking to hundreds of customers from all walks of life and educating them on the various ways AI can impact not just the customer experience they provide, but also what is often their most expensive asset: their agents!   Listen into this episode to gain smart technology insights, learn how t ..read more

Recently, one of our podcast hosts, Alex Danyluk was scrolling through LinkedIn and saw that AVANT's resident SASE expert, Sarah Arnstein, was compiling her own write-up on the very first Gartner Magic Quadrant for Single-Vendor SASE Report. From there, this episode was born! Dive into our new episode as Alex Danyluk, Managing Director of AVANT Analytics, and Sales Engineer Sarah Arnstein discuss what is going on in the SASE landscape. Listen in and discover how things have evolved even further since Gartner's SASE report landed, as well as some surprising takeaways our AVANT Analytics experts ..read more

In this episode of AVANT Technology Insights, Brent Wilford, Senior Analyst of AVANT Analytics, is joined by his colleague and Sales Engineer Sarah Arnstein, to talk about Contact Center Supervisors. How valuable are they in the day-to-day operations of your contact center? What impact can they have for your organization as you evaluate solutions and make the shift from on-prem to Contact Center Cloud technology? Listen in to find out!   Get SASE with Sarah >> https://getsasewithsarah.com ..read more

In our latest podcast episode, Alex Danyluk, Chief Strategy Officer and Managing Director of AVANT Analytics, is joined by AVANT's Cybersecurity guru Stephen Semmelroth! Together, they discuss the whiplash that has been occurring in the cybersecurity space over the past two years, from pre-COVID to present day. Plus, they dive into what's really going on right now in Security, including what they believe is the new North Star of the cybersecurity space ..read more

In our latest Technology Insights podcast, Stephen Semmelroth, Sr. Director of Security at AVANT, dives deep into the new regulations from the SEC (Security and Exchange Commission) on cybersecurity. 'Who does that impact from your board?? How do these regulations affect you and your business? What are the key takeaways you need to know? Stephen is joined by one of the most preeminent on the subject Tia Hopkins, Chief Cyber Resilience Officer and Field CTO from eSentire, and together they are answering these questions and more!   Listen in and learn with these cybersecurity pros!   ..read more

This is one episode of Technology Insights you won't want to miss! Host and AVANT Sr. Director of Security Stephen Semmelroth is joined by our guest, Lou Rabon, CEO of CDG. Together, they jump into the cost of a breach to look at how much organizations should actually spend on security. Plus, they explore why it's so important for business leaders to be able to speak security and security leaders to be able to speak business! Don't miss out on the expert insights that will keep your organization secure and financially efficient. Join us - let's get going ..read more

On this episode of AVANT Technology Insights, we are talking about everything that is involved when moving from voice to cloud. Senior Analyst of AVANT Analytics Brent Wilford is joined by industry expert and Senior Director of Solutions marketing from Avaya, Mike Kutch! Together, they discuss moving your PBX, understanding the needs of your entire organization to ensure they'll be met before you make the decision, and properly introducing artificial intelligence and other modern features into your contact center so you can keep and maintain a great customer experience. It's time to ..read more