Episode #99 of Community Conversations features Catherine Hackney, an online community consultant specializing in association member communities with Confident Communities Consulting. Catherine discusses the importance of online communities for associations and non-profits. Catherine shares best practices for engaging association members, getting executive buy-in and making data-driven decisions. [blogpress] CommunityConversations-Transcript-#99Download About Catherine Hackney Catherine is a reliable online community management consultant with ten years’ experience. She helps organiz ..read more

Episode #98 of Community Conversations features Melanie Binder, Senior Manager, Community and Council Engagement, discusses her work at Healthcare Financial Management Association (HFMA) and how she developed and launched a hybrid community platform for their members, and best practices when evaluating community technology platforms. Hosts Jim Storer and Shannon Abram chat with Melanie about her experience transitioning from account management to community management, the intricacies of navigating the online community technology platforms market, and finding the community technology pla ..read more

Episode #98 of Community Conversations features Melanie Binder, Senior Manager, Community and Council Engagement, discusses her work at Healthcare Financial Management Association (HFMA) and how she developed and launched a hybrid community platform for their members, and best practices when evaluating community technology platforms. Hosts Jim Storer and Shannon Abram chat with Melanie about her experience transitioning from account management to community management, the intricacies of navigating the online community technology platforms market, and finding the community technology pla ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #97 of Community Conversations features Chris Catania, Head of Community at Esri. Hosts Jim Storer and Shannon Abram chat with Chris about Leveraging data analytics for community success, community building and education for executives, and his work building a community ROI model and its impact on organizational value at Esri. Chris shares ideas for building out your own cost benefit model, and explores the positive imp ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #96 of Community Conversations features Michelle Mathias, Manager, Community Experience and Programs (Esri Community), and Brianna Ettley, Community Manager, Engagement and Content at Esri. Hosts Jim Storer and Shannon Abram chat with Michelle and Brianna about the Esri Community program, including a deep dive in their award-winning community advocacy programs. The also discuss cultivating community leaders, how th ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #95 of Community Conversations features Michael Watkins, Community Manager at Research Innovations Incorporated. Hosts Jim Storer and Shannon Abram chat with Michael about his community building journey from gaming to engineering, fostering productive workplace culture with community, and ideas for effective programming across diverse office spaces. Michael also shares best practices for the balancing a structured plan ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #94 of Community Conversations features Michelle Sneck, Ph.D., Community Builder, Data Literacy Advocate, Host of the USAA Data Bytes Podcast, and Data Science Evangelist at USAA. Hosts Jim Storer and Shannon Abram chat with Michelle about community building at USAA, starting at the intersection of data science and community building. Michelle also shares her approach to mentorship, which involves understanding the ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #91 of Community Conversations features Catherine Hackney, Principal at Confident Communities Consulting. On this special State of Community Management 2022 episode, Catherine and host Anne Mbugua explore: How does thinking about tools affect community work? What does the SOCM 2022 report tell us about community tools? How you can better understand your audience’s needs and expectations. Listen to Ca ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #92 of Community Conversations features Lisa Tallman, Executive Director, and Israel Munoz, Community Manager, both of the Community Food Navigator, who join us to explore building mobile-first communities. On this episode hosts Jim Storer and Shannon Abram chat with Lisa and Israel about: the community-driven mission at Community Food Navigator the challenges of building a mobile-first community from the ground u ..read more

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #92 of Community Conversations features Lisa Tallman, Executive Director, and Israel Munoz, Community Manager, both of the Community Food Navigator, who join us to explore building mobile-first communities. On this episode hosts Jim Storer and Shannon Abram chat with Lisa and Israel about: the community-driven mission at Community Food Navigator the challenges of building a mobile-first community from the ground u ..read more