How skills shortages are affecting manufactuers' service organisations. With the demand for skilled professionals soaring, recruiters encounter challenges in locating suitable candidates. Hindering the search include the emergence of new skills, rapid industry changes, increased reliance on technological tools like digitalization, and the departure of older generations from the workforce, leaving a gap that the younger generation is ill-prepared to fulfil due to lack of experience.  Additionally, evolving employee expectations such as enhanced work-life balance, the option ..read more

During this podcast, Max and Hilbrand discuss how mega trends are affecting the packaging industry and what the impact on European and emerging markets is. Key trends influencing the future of the service business in this sector are also examined, including ..read more

The 5 Most Common Servitization Fumble‪s ..read more

From our Drivers for Growth in Service research amongst leading service organisations, we learned that many manufacturing companies find it difficult to identify and develop new service business models. In this podcast we talk with Mohamed Lhari, Director Lifecycle Services Europe from the company Yokogawa, who is sharing with us a great example of how you can identify and develop new service business models together with their customers, they call this method Co-innovation. Listen now to this very interesting insights shared by Yokogawa ..read more

From our Drivers for Growth in Service research amongst leading service organisations, we learned that many companies are struggling to design and implement an integrated digital platform to support the services business. Only 15% have implemented it to some extend and only 7% mention that they have the full digital IT infrastructure in place. This is the second podcast in a series of episodes about digitalising your service business. In this episode René Boverhuis, senior solution architect at Noventum, talks about the challenges companies face when designing and selecting a digital service s ..read more

COVID-19 has resulted in the digital transformation of the delivery of workshops and consulting services across most industries worldwide. Noventum has prepared for this digital future, as demonstrated in a recent online Service Strategy Workshop conducted by the company for HORIBA Automotive. In this podcast, Noventum’s Hilbrand Rustema and Jean-Pierre Surin, VP at HORIBA, discuss HORIBA’s experience in regards to the effectiveness of this entirely virtual workshop; the practical implementation of the workshop’s key objectives; overcoming challenges such as time zone and language differences ..read more

From our Drivers for Growth in Service research amongst leading service organisations, we learned that many companies are struggling to design and implement an integrated digital platform to support the services business. Only 15% have implemented it to some extend and only 7% mention that they have the full digital IT infrastructure in place. This is the first podcast in a series of episodes about digitalising your service business. In this episode Hilbrand Rustema, Managing Director, and René Boverhuis, senior solution architect at Noventum, talk about the challenges companies face wanting t ..read more

Senior Consultant Martin Gilday, who has been leading the research “Drivers for Growth in Service”, a research initiative from Noventum, HSO and Microsoft. Commencing in December 2019, several companies were interviewed and participated in electronic surveys. Listen now to the third and last podcast of the Drivers for Growth in Service Research series, that will highlight the findings of this research, and the validity of those findings in the context of the current COVID-19 crisis.  This last episode regarding the research is about technology platforms that companies need to facilitate t ..read more

What do manufacturing companies today need to do to implement digital services successfully? This question and more will be answered in today’s episode, part 3 of our podcast series analysing the findings of our ??????? ??? ?????? study, a research initiative from Noventum, HSO and Microsoft. Managing Director, Hilbrand Rustema,  Noventum Senior Consultant Martin Gilday, and Aart Schalk, a commercial professional and leading contributor to the study, dig deeper into the conditions required for manufacturing companies to implement digital services in their organisations effectively; the v ..read more

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