Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked. Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard. There is no escaping. The problem within me is still very present. Tune in to see what I mean and how knowing about this can help you! Open enrollment for Brian's group coaching program is finally here again! Click on this link to schedule a call to see if this program is a good fit for you: https://calendly.com/success-session-with-brian/45min Lear ..read more

One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner. In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company. Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session ..read more

I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that. And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price. Today, we will talk about that disconnect. Learn more about Brian's training and ..read more

An obvious goal for building a business is to generate profits And I’m frequently asked, “How much profit should we take for our company?” While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation. Tune in to hear how. Check out the new page on my website, at www.successgoodies.com. Here you will find short videos, each just a couple of minutes long, focusing on and categorized by the Pillars of Progress: People Processes Profitability Planning Personal Development This is a great new free resource for you to get help ..read more

It’s 2023, and many of us are setting out to reach the goals we have established for this year. For us to have the best chance to achieve our goals, there is one thing we need to talk about right away. And that is the number one reason goals are not achieved. The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established. What is it? Tune in to find out! If you are one of the many employers still struggling to find great employees to fill those holes in your team, go to www.freehiringwebinar.com. In this webinar, I'll show you ex ..read more

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like yo ..read more

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you ..read more

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.” We say or think things like – nobody could understand what I’m going through. Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress. In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like yo ..read more

Today I’ll talk about the key to freedom from our business. The key to trusting our employees. The key to developing a compelling marketing message. The key to customer retention. The key to increased sales.   The door to just about everything we want is opened with this key. In my case, figuring this out literally changed everything overnight! What is it? Tune in to find out! You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com You can also schedule a complimentary problem solving Zoom call with Brian at: https://calendly.com/success-sessio ..read more

I don’t think I know of a single business owner who hasn’t said these words: “I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.” In this episode, I’ll tell you what I changed to stop facing the same problems over and over again. I'm happy to announce that I’ve launched a new, series of video shorts, which talk about many of the same types of things we discuss here on this podcast. Most of these short videos are about 2-4 minutes ..read more