159. How Can I Define My Company's Competitive Advantage?
Service Industry Success
by Brian Harding
3d ago
You know your company is great. And you want potential customers and referral sources to know too. But it’s not easy to put your greatness into words. Why is that? More importantly, how do we overcome it? Tune in and I’ll tell you what worked for me. To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com with the word "free group trial" in the subject. We will send you back the Zoom link so you can ..read more
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158. How Can I Better Understand My Target Market?
Service Industry Success
by Brian Harding
1w ago
It’s almost impossible to articulate how hard our lives are when we don’t understand our clients. And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity. Tune in to hear how we can gain the understanding that makes everything fall into place. To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com wit ..read more
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157. The Gift That Keeps on Giving
Service Industry Success
by Brian Harding
2w ago
This week we are going to talk about quitting – or rather not quitting. I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business. Tune in to see what I mean! Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: www.joinbusinesstips.com Get more at: https://www.serviceindustrysuccess.com ..read more
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156. Perfect Procedures or Imperfect Processes?
Service Industry Success
by Brian Harding
3w ago
Everyone knows we need to get our processes and procedures documented and in place. But there is a lot of confusion around this topic, from general understanding to specific applications In this episode, I hope to clarify a few things that hold us back. Get more at: https://www.serviceindustrysuccess.com ..read more
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155. What Went Wrong, Not Who Did Wrong
Service Industry Success
by Brian Harding
1M ago
Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be. Of course, there are several key distinctions between the two. Today we’ll cover one that stands out to me, and which I can cite real-life benefits from paying particular attention to. Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: www.joinbusinesstips.com Get more at: https://www.serviceindustrysuccess.com ..read more
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152. The Top Three Reasons Most Training Doesn't Work
Service Industry Success
by Brian Harding
1M ago
Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over. Simultaneously, those same business owners and leaders feel like they are not making progress on the embarrassing and costly problems and mistakes that consistently hamper progress. Today we’ll dive in to the top 3 reasons that happens, and how to fix them. Get more at: https://www.serviceindustrysuccess.com   If you want to come to the webinar mentioned in this episode, called "The Secret to Getting Employees to Care Again (without changing their comp ..read more
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151. Questions to Answer Before Doing More Work on Your Procedures
Service Industry Success
by Brian Harding
2M ago
For many, a major project ahead is getting processes and procedures in place and documented. This can be a daunting task. Today, I hope to make the work of documenting your processes and procedures a whole lot easier. Get more at: https://www.serviceindustrysuccess.com ..read more
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149. Is Your Training Creating the Outcomes You Want?
Service Industry Success
by Brian Harding
2M ago
Training is expensive. So for the investment in wages, revenue we give up to hold the meetings, and our own energy and effort put into preparation, we surely want to see a reasonable ROI. But many business owners and leaders feel discouraged by what they perceive to be a lack of performance and behavioral changes after making these investments in training. Tune in and I’ll tell you why I think that happens, and how I overcame this serious problem Get more at: https://www.serviceindustrysuccess.com ..read more
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148. What is Leadership?
Service Industry Success
by Brian Harding
2M ago
Next to religion (AKA the bible) and sales, there are perhaps more books written about leadership than any other topic. But what is leadership? Tune in and I’ll tell you how I define it. Get more at:  https://www.serviceindustrysuccess.com ..read more
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147. How You Are Crushing it!
Service Industry Success
by Brian Harding
3M ago
You are crushing it. Yes you. Often, we can get overwhelmed and fatigued and forget just exactly how we are crushing it. Tune in and I’ll tell you how I know you are making more progress than your peers. Get more at: https://www.serviceindustrysuccess.com ..read more
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