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Service Management Leadership Podcast with Jeffrey Tefertiller
95 FOLLOWERS
Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.
Service Management Leadership Podcast with Jeffrey Tefertiller
19h ago
In this episode, Jeffrey discusses bots Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube chan ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
2d ago
In this episode, we continue our journey into the world of experiential learning and business simulations with Elton Dadow of GingrTech and talk about the preparation required to have a successful simulation event ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
1w ago
In this episode, Jeffrey discusses "who do you believe when making purchases?". Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
1w ago
In this episode, we are continuing our journey into the world of experiential learning and business simulations by conversing with Elton Dadow of GingrTech ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
1w ago
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility Into Agility", published June 26. Here is the link to purchase for $.99: https://www.amazon.com/dp/B0D7DXMR76 Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the in ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
2w ago
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility Into Agility", coming out June 26. Here is the link to purchase for $.99: https://www.amazon.com/dp/B0D7DXMR76 Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the i ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
3w ago
Luigi Ferri takes the mic to talk about Project Concept in this Service Management Leadership Podcast episode.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.   ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
3w ago
In this episode, Jeffrey discusses celebrating wins. Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
3w ago
In this episode, Jeffrey discusses the service delivery issues that caused him to write "Turning Fragility to Agility", published June 26. Here is the link to purchase for $.99: https://www.amazon.com/dp/B0D7DXMR76 Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the indu ..read more
Service Management Leadership Podcast with Jeffrey Tefertiller
1M ago
Luigi Ferri takes the mic to talk about Issue Register in this Service Management Leadership Podcast episode.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. T ..read more