Michael Webb: Good morning, everyone. I am pleased to bring you my guest today, Bruce Hamilton. I met Bruce several years ago at a Shingo conference and Bruce has... Well, Bruce, let me just give you a chance to explain your background to my audience. It's largely sales managers and company presidents. Many of whom may not be familiar with the kind of work you do and much less the Shingo Institute. So take a couple of minutes and describe your background. Bruce Hamilton: Thank you. And good morning, everyone. I appreciate whoever is joining in. Appreciate you being out there. I've been in a n ..read more

Michael Webb:                 Hello everyone. This is Michael Webb with the Sales Process Excellence Podcast. I am excited to introduce you today to someone I have followed for a long time. Her name is Ardath Albee. And she is the author of two revolutionary books in marketing. The first one, eMarketing Strategies for the Complex Sale. And the second one is a book called Digital Relevance: Developing Marketing Content and Strategies That Drive Results. So Ardath, welcome to the podcast. I really am glad you're here. Ardath Albee:      ..read more

Hello everyone, this is Michael Webb, and this is the Sales Process Excellence Podcast. Today I have a guest that I've been looking to for quite a while. My guest is Drew Locher, a management consultant par excellence. And I've been following Drew for quite a while. Drew, could you tell us about your background, introduce yourself and how you got into what you're doing today. Drew Locher:                     Thank you Michael. And thank you for having me on your podcast. I greatly appreciate the opportunity to speak to your colleagues and ..read more

Speaker 1:               You're listening to the Sales Process Excellence podcast with Michael Webb. Michael Webb:     B2B sales and marketing works to find the highest quality prospects, reach decision makers, and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. My name is Michael Webb and this is the Sales Process Excellence podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict and show you how to bring both strat ..read more

Michael Webb:   You're listening to the Sales Process Excellence Podcast with Michael Webb. B2B sales and marketing works to find the highest quality prospects, reach decision makers, and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. My name is Michael Webb and this is the Sales Process Excellence Podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict, and show you how to bring both strategies together to create more wealth for your company and your customers. Mi ..read more

Speaker 1:             You're listening to the Sales Process Excellence podcast with Michael Webb. Michael Webb:   B2B sales and marketing works to find the highest quality prospects, reach decision makers and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. Michael Webb:   My name is Michael Webb, and this is the Sales Process Excellence podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict and show you how to bring both st ..read more

Michael Webb:                 B2B sales and marketing works to find the highest quality prospects, reach decision-makers and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. My name is Michael Webb and this is the Sales Process Excellence podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict and show you how to bring both strategies together to create more wealth for your company and your customers. Hello, this is Michael Web ..read more

Michael Webb:     You're listening to the Sales Process Excellence podcast with Michael Webb. B2B sales and marketing works to find the highest quality prospects, reach decision makers, and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. Michael Webb:     My name is Michael Webb and this is the Sales Process Excellence podcast. In the next 30 to 40 minutes we're going to destroy the myth that these two groups conflict and show you how to bring both strategies together to create more wea ..read more

Michael Webb:                 You're listening to the Sales Process Excellence Podcast with Michael Webb. B2B sales and marketing works to find the highest quality prospects, reach decision makers, and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. My name is Michael Webb, and this is the Sales Process Excellence Podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict and show you how to bring both strategies together to creat ..read more

Michael Webb:                 B2B sales and marketing works to find the highest quality prospects, reach decision-makers and sell value. Operational excellence uses data and systems thinking to make changes that cause improvement and eliminate waste. My name is Michael Webb and this is the Sales Process Excellence podcast. In the next 30 to 40 minutes, we're going to destroy the myth that these two groups conflict and show you how to bring both strategies together to create more wealth for your company and your customers. Michael Webb:    ..read more