In this episode, Mel Ohlinger from OhmCo discusses how in-bay automatic carwashes can compete with larger chains by leveraging their unique advantages. These include lower costs, 24-hour availability, and the ability to cater to niche customers with specialized vehicles, such as motorcycles and trucks. Mel emphasizes the power of data and social media analytics in identifying potential customers, explaining how targeted advertising can help carwashes reach specific vehicle owners within their communities. By utilizing Facebook ads and vehicle sales data, businesses can refine their marketing s ..read more

In this episode of PC&D Unscripted, we welcome Ian Hamilton, aftermarket technical sales with Vacutech by NCS. Hamilton joins us to discuss Vacutech’s latest innovation, T-Force, and what it means for the carwash industry. We begin with a look at Vacutech’s history and its impact on the industry, as well as Hamilton’s role in supporting operators with advanced vacuum solutions. Hamilton discusses the most recent developments from Vacutech, highlighting the cutting-edge advancements that continue to push efficiency and performance. A major focus of the discussion is T-Force, including why i ..read more

In this episode, host Rich DiPaolo talks with Steve Gaudreau, president, and Jason Van Kooten, director of maintenance and facility, for Brink Results, LLC. Brink Results is widely recognized in the professional carwashing industry for its expertise in organizational development, management coaching and sales training. However, as Gaudreau explains, the company has expanded its services to include technical consulting, helping carwash operators improve tunnel efficiency, enhance quality and reduce operational costs. Leading this initiative is Van Kooten, a successful operator with firsthand ex ..read more

Host Rich DiPaolo talks with Erin Noonan, director of marketing for G&G Industrial Lighting, to discuss how colored carwash light shows can transform the customer experience and bolster operators' bottom lines. Noonan shares her thoughts on the impact of LED lighting on customer experience, loyalty and business growth. She explores the functional benefits of colored LEDs beyond aesthetics, such as improved visibility, safety, service confirmation and efficiency. Additionally, Noonan discusses the ROI of investing in modern LED systems, using case studies of existing customers. Throughout t ..read more

Host Rich DiPaolo talks with Jeff Blansit, president-elect of the Southwest Car Wash Association (SCWA). In this episode, we’re diving into everything you need to know about the 2025 SCWA Convention & EXPO, scheduled for Feb. 26-28 at the Fort Worth Convention Center in Fort Worth, Texas. Blansit shares insights on this year’s theme — Refresh, Renovate and Reinvest — and how it reflects the evolving landscape of the carwash industry. We also discuss the CEO Forum featuring Michael Dominguez, the Fast Tracks educational sessions and the Car Wash 101 session, designed to help new investors a ..read more

Host Rich DiPaolo talks with Max Pulcini and Scott Caplan from EverWash to discuss the evolving landscape of carwash memberships and the company’s acquisition of Coinless in 2024. Pulcini and Caplan share insights on how carwash memberships have evolved over the past decade, highlighting the growing role of technology and consumer preferences in shaping membership. They also dive into effective marketing strategies, discussing the messages and platforms that resonate most with today’s carwash customers. The conversation shifts to EverWash’s acquisition of Coinless. Caplan details how the deal ..read more

Host Rich DiPaolo welcomes back Mack Ewing, senior director of sales and marketing for Transchem Group, to discuss the company’s evolution after the OPW Vehicle Wash Solutions (VWS) acquisition, overall carwash chemistry trends and what’s next for the market. First, Ewing shares insights into Transchem’s integration into OPW VWS following its acquisition, highlighting how the transition has expanded its global and North American reach. He also discusses emerging trends in the U.S. carwash chemical market and the significance of Transchem’s refreshed AutoLux product lineup. Additionally, Ewing ..read more

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo catches up with Jeff Pavone, founding partner, and Chris Jenks, partner and CEO, of Amplify Capital Group. The trio discuss the latest trends in mergers and acquisitions (M&A) and investment activity in the carwash industry as we start 2025. During the conversation, Pavone and Jenks share insights into what’s driving sellers to the table today and discuss the types of chains currently seeking to acquire carwash businesses. They highlight how the competitive landscape has changed compared to five years ago. We also get an ..read more

In this episode of Professional Carwashing & Detailing’s Wash Talk, host Brian Ankney welcomed Amayr Babar and Ali Sareini, co-founders of Nautilus, to discuss how selling carwashes online increase ticket sales as well as facilitate upselling, such as single washes converting to bundled wash books with just one click ..read more

The carwash industry is undergoing rapid transformation, with new technologies and evolving consumer preferences reshaping the landscape. In a recent episode of Professional Carwash & Detailing's Wash Talk, host Brian Ankney sat down with Jason Hayes of Leadership Industries to explore trends, challenges and opportunities in the carwash sector ..read more