RSPA Trusted Advisor Ep. 83: ScanSource CEO Mike Baur on the Channel’s Intertwined History and Future
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
1w ago
In Episode 83 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with ScanSource CEO Mike Baur to discuss the history and the future of the retail IT channel. Baur details his company’s transition to the “new ScanSource,” describes his vision of the VAR of the future, and offers his perspective on actions VARs, ISVs, vendors, and distributors should take to help each other adapt long-term.  “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software developers. Our goal ..read more
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RSPA Trusted Advisor Ep. 82: Datacap’s McNamara, Met Sales’ Gribbin Share Sales Success Secrets
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
2M ago
In Episode 82 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks sales best practices with Darcie McNamara, Strategic Partner Specialist at Datacap Systems, and James Gribbin, Account Manager with Metropolitan Sales. McNamara and Gribbin offer advice and anecdotes about accelerating a sales cycle, how to persist during a long sales cycle, and how sales professionals can improve their communication skills.   “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software dev ..read more
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RSPA Trusted Advisor Ep. 81: What VAR Acquisitions Actually Mean for the Retail IT Channel
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
2M ago
In Episode 81 of “The Trusted Advisor,” the RSPA’s Jim Roddy shares his observations on the changing retail IT channel after the announcements of several VARs being acquired in the second half of 2022. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. The RSPA is North America ..read more
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RSPA Trusted Advisor Ep. 80: Ron Thurston’s Front Row Seat to Retail’s Transformation
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
3M ago
In Episode 80 of “The Trusted Advisor,” the RSPA’s Jim Roddy catches up with executive, board advisor, author, and podcaster Ron Thurston about his firsthand view of the changing retail landscape. Thurston is in the midst of a year-long tour called “Retail in America,” driving across the United States in an Airstream trailer to discover unsung retail heroes. Thurston shares his IT-related lessons learned during his travels, winning strategies for selling to retailers, and the future of brick-and-mortar stores for leading brands as well as SMB retailers.   “The Trusted Advisor,” power ..read more
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RSPA Trusted Advisor Ep. 79: Personal Growth, Company Culture Guidance for Aspiring Channel Leaders
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
3M ago
In Episode 79 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Lora Coggins of Toshiba and Travis Hare of DCR Point of Sale Systems about what it takes to become a leader in today’s (and tomorrow’s) retail IT industry. Coggins and Hare discuss how their companies have created a pro-development culture, the importance of a servant leadership mindset, and what they learned from the lowest points of their careers. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and softwa ..read more
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RSPA Trusted Advisor Ep. 78: Non-Solicitation Advice for VARs from RSPA General Counsel Jill Miller
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
4M ago
In Episode 78 of “The Trusted Advisor,” RSPA General Counsel Jill Miller sits down with RSPA CEO Jim Roddy to provide non-solicitation advice for retail IT VARs. Miller talks non-solicitation related to employees, partners, and merchants, plus she offers guidance for VARs and ISVs on business disputes. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small busine ..read more
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RSPA Trusted Advisor Ep. 77: ISV Growth Strategies and Go-To-Market Plans featuring Bookkeep and Acadia POS
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
5M ago
In Episode 77 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks software developer growth strategies and go-to-market plans with ISV executives Jason Richelson, the Co-Founder and CEO of Bookkeep, and Ben Leviton, the Co-Founder and Director of Business Development at Acadia Point of Sale. Richelson and Leviton discuss the changing retail IT channel, their most successful sales strategies, and which partnerships will play a role in their future go-to-market plans. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed ..read more
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RSPA Trusted Advisor Ep. 76: The New-and-Improved Retail IT Ecosystem
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
6M ago
In Episode 76 of “The Trusted Advisor,” the RSPA’s Jim Roddy shares observations on the changing retail IT channel which was evident at RetailNOW 2022 in Orlando. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. The RSPA is North America’s largest community of VARs, software ..read more
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RSPA Trusted Advisor “Quick Take” Ep. 75: Social Media Strategies for VARs and ISVs
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
7M ago
In Episode 75 of “The Trusted Advisor,” Karen Licker, the Director of Marketing for the United States and Canada for EVO Payments, and Dorian Sandi, the Marketing Director for RSPA VAR member OSS Data, preview their RetailNOW 2022 session “RetailNOW Live Lab: Social Media Strategies that Work.” Licker, Sandi, and the RSPA’s Jim Roddy discuss what VARs and ISVs need to understand before they select social media channels, how to best allocate labor for social media activities, and outcomes social media can generate for IT solution providers. “The Trusted Advisor,” powered by the Retail Solutions ..read more
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RSPA Trusted Advisor “Quick Take” Ep. 74: Organic Leadership with Cervion’s Alejandro Swaby
RSPA Trusted Advisor Podcast
by rspatrustedadvisor
7M ago
In Episode 74 of “The Trusted Advisor,” Alejandro Swaby, the Director of Sales for RSPA VAR member Cervion Systems, previews his RetailNOW 2022 panel “Organically Grown Leadership.” Swaby and the RSPA’s Jim Roddy discuss leadership from several angles including how metrics accelerate leadership development and why initiative is a required character trait for successful future leaders. “The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT resellers and software developers. Our goal is to educat ..read more
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