How Co-ops Can Pave the Way to a Solidarity Economy
The Remarkable Credit Union Podcast
by Pixelspoke
1M ago
Many credit unions differentiate from banks by pointing out that they are member-owned, but the average consumer doesn't always understand what that means. Though our country tends to idolize entrepreneurs and CEOs, we are less likely to think too much about ownership and its various implications. Cooperatives — whether worker-owned like PixelSpoke or member-owned like our credit union clients — bring the issue of ownership to the forefront, pushing us to think more deeply about who should have a voice and a stake. This month, we're excited to welcome our Operations Manager Katie Stone as our ..read more
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What it Means To Be a Remarkable Credit Union
The Remarkable Credit Union Podcast
by Pixelspoke
2M ago
Our podcast is called The Remarkable Credit Union, but what does that mean, exactly? What distinguishes a good credit union from a remarkable one? Steve Bugg, President and CEO of the award-winning Great Lakes Credit Union (GLCU), joins us to talk about GLCU's own journey from good to remarkable, including how their “standards of greatness” enabled and inspired them to successfully launch numerous innovative impact initiatives. He also addresses this month's BIG question: How does a credit union develop a strategic vision and corresponding value system that meaningfully guide its day-to-day op ..read more
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How Credit Unions Can be the Netflix of Crypto and Blockchain
The Remarkable Credit Union Podcast
by Pixelspoke
4M ago
At one time, there were over 9,000 Blockbuster Video stores. Today, just one remains. It happens to be in my home state of Oregon, just a few hours away. If you were born in the 2000s, you might not remember the days when we had to physically transport ourselves to a video rental store if we wanted to watch a movie at home, nor is the name Blockbuster Video likely to mean much to you. But the rest of us associate the name with both astounding success and spectacular failure. Blockbuster was a Fortune 500 company in 2007 and declared bankruptcy in 2010. So what does all this have to do with cry ..read more
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Economic Justice for All: How SCCCU Lives and Breathes its WHY
The Remarkable Credit Union Podcast
by Pixelspoke
6M ago
Take a look around your community and ask questions. Be humble, be courageous, and take a leap. These are guiding philosophies for Katie Fairbairn, Chief Experience Officer for Santa Cruz Community Credit Union (SCCCU), and Kerry Fulton, President & Owner of Southwest Strategic Marketing. They join The Remarkable Credit Union to talk about their mission of economic justice and financial freedom for all, how that guides everything they do, what makes their award-winning “Return the Favor” campaign distinct from other community giving campaigns, and how to balance mission and margin. This mo ..read more
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How to Grow While Staying True to Local Roots: The OnPoint Story
The Remarkable Credit Union Podcast
by Pixelspoke
7M ago
Can a credit union with nearly 500,000 members and $9 billion in assets still authentically serve its local community? As consolidation trends continue and asset size is increasingly seen as a key indicator of success, it's important to reflect on how these evolving trends impact the cooperative principles and the credit union difference. Liz Martin, Vice President of Marketing at OnPoint Community Credit Union (a PixelSpoke client), believes that when growth is rooted in a clear WHY, it can exist in tandem with a strong community focus. She joins us to talk about how OnPoint has grown while s ..read more
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Cryptocurrency and Credit Unions: Where to Start?
The Remarkable Credit Union Podcast
by Pixelspoke
9M ago
If you’re like most of us, you find cryptocurrency a bit… well, cryptic. While most of us are intrigued, we’re also uncertain—and even moreso after last month's crypto crash. Credit unions have been watching from the sidelines, knowing that the financial sector will, and already has, been impacted, but not necessarily eager to dive into the fray. This month, Lou Grilli, Senior Innovation Strategist for PSCU and an expert in cryptocurrency for credit unions, joins us to talk about why your members are buying cryptocurrencies, how they might be scammed, and five initial steps to help you get sta ..read more
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Five Principles for Creating a Culture of Innovation
The Remarkable Credit Union Podcast
by Pixelspoke
10M ago
We often associate "innovation" with paradigm-shifting breakthroughs that disrupt entire industries. But most of the time, innovation is incremental. Or as Ben Maxim, VP of Digital Strategy & Innovation at MSUFCU, puts it, innovation consists of changes made "day by day, making things just a little bit better." Ben joins our Remarkable Credit Union podcast to talk about talk about MSUFCU's bold decision to build an innovation lab in 2020, their biggest victories and setbacks to date, and his five principles for success. This month’s BIG question: Why does innovation matter for credit union ..read more
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Appreciate, Advocate, and Align: Lessons from The Great Resignation
The Remarkable Credit Union Podcast
by Pixelspoke
11M ago
What do credit union marketers have to do with employee retention and engagement? A lot, according to Teshia Davis, VP of People at SECU. Teshia joins our Remarkable Credit Union podcast to talk about how SECU has navigated the Great Resignation by creating surprise and delight for their employees, centralizing DEI as part of their guiding credit union strategy, and closely aligning HR with the marketing team. This month's BIG question: As American workers are leaving their jobs in droves, how can credit unions retain employees and keep up team morale ..read more
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Why People and Purpose Are Key
The Remarkable Credit Union Podcast
by Pixelspoke
1y ago
Is challenging the status quo the new status quo? Chad Helminak, Director of Programs and Impact at the National Credit Union Foundation, certainly thinks so. He joins The Remarkable Credit Union podcast to talk about how The Foundations' Credit Union Development Education (DE) program has evolved to incorporate sustainability and DEI principles, how the people who lead and work at credit unions are the key to fulfilling the movement's potential, and why creating a culture steeped in purpose matters now more than ever. This month's BIG question: What does it mean to be connected to and passion ..read more
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Beyond the Big Check: How to Engage Members Around Community Giving
The Remarkable Credit Union Podcast
by Pixelspoke
1y ago
We’ve all seen the “Big Check” photos. Credit unions commonly post them to their websites and social media accounts to demonstrate their commitment to the community. While these photos are a nice way to show your members that you’re supporting great causes and local nonprofits, are there more engaging and creative ways to highlight your community partnerships? Ashira Quabili, Marketing Communications & PR Coordinator for Freedom FCU, joins us to talk about their award-winning #FreedomToHelpChallenge that lifts up local nonprofits, actively engages current Freedom FCU members, and helps the ..read more
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