Jim Collison: Using CliftonStrengths to Build a High Performing Team
The Credit Union Leadership Podcast
by ServiStar Consulting
2d ago
There is a myth is all about the chemistry of the people in the team. Today we bust that myth with Jim Collison by talking about how the intentional decisions of the leader can build a high performing team. Collison is the CliftonStrengths Community Manager for Gallup and produce Gallup's Called to Coach and the ClifonStrengths Webcasts    In this episode we cover: What are CliftonStrengths Why the benefits of using CliftonStrengths can be life changing to yourself and your team. How to use CliftonStrengths to better understand how to best utilize your team. Which strengths are best ..read more
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How to Avoid Feeling Like You Are Working At The DUMP
The Credit Union Leadership Podcast
by ServiStar Consulting
2w ago
Are you getting a case of the Mondays? Albrecht and Anderle dive into four key areas to look into when work feels like a dumpster fire and how to turn that around.     In this episode we cover: What DUMP stands for Exploring what it means to find work that meshes with your brand How the Umbrella Man symbol should be lived out in our department. Working smarter not harder The mission of the credit union is to focus on the people How Vertex can improve this DUMP situation your team is in.   Links from show:   Sign up for our leadership development course, Vertex Live N ..read more
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Dr. Elliott Jardin Office Hours
The Credit Union Leadership Podcast
by ServiStar Consulting
3w ago
This is a bonus episode that was given to us from our time with Dr. Elliott Jardin. ----more---- Using your Brain to Train Part 2: Dr. Elliott Jardin's office hours. It's an extra credit episode of the credit union leadership podcast with our friend, Dr. Jardin. Podcast Extra innings Learning, Preparation, and Emotion in Training Scott Anderle and Scott Albrecht discussed with Elliott the significance of preparation for learners in training and development sessions, drawing parallels from athletic stressful situations to control the controllable. Elliott highlighted the role of sleep in ..read more
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Ken Coleman: Finding Work That You Are Wired For
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
Our movement is fueled by a desire to serve others. We may find ourselves or our employees passionate about the mission of the credit union, but not loving there work. America's Career Coach, Ken Coleman is a 2 time best selling author and the nationally syndicated radio host of The Ken Coleman Show. We bring him on to share how to make it and what to do once you've made it to the job you love.   In this episode we cover: How to use the Get Clear Assessment to find the job at your credit union that you were wired for Why the Proximity Principle is key in finding the job you were wired fo ..read more
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Dr. Elliot Jardin: How to use your Brain to Train
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
Our mission with this podcast is to serve hope clearly, providing access to industry perspectives in the credit union movement. We want to raise leaders who focus on creating a culture around sales and service. We believe this will improve the financial well-being of our members and change the world.   We aim to reach 65,000 new learners within the credit union movement by the end of 2026. Our podcast plays a massive role in that number, with well over 25,000 podcast downloads.   Today we bring on friend of the podcast, co-author with Albrecht, and Associate professor at Miami Univer ..read more
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Service Excellence: What Can We Learn from The Food Service Industry?
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
Competence  ..read more
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Emily Leite - How Women Have Shaped Credit Union History
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
How Women Have Shaped the Credit Union History with Emily Leite *How do you keep the legacy of Louise McCarren Herring alive as CAO at the Ohio Credit Union League   *How women are making a difference in the Movement   *Women leaders in the Movement I admire   *Why advocacy is so important   *How to get involved in advocacy   *Advice to emerging leaders Emily Leite Chief Advocacy Officer Ohio Credit Union League https://www.linkedin.com/in/emily-leite-mpa-484634bb/ https://www.cuna.org/about/leagues.html https://aacul.com/league-locator     Emily Leite is the ..read more
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Patrick Kelley - Reduce Friction when Using Zoom in Learning and Development
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
How to reduce friction using Zoom in learning and development. Patrick Kelley Distinguished Architect Zoom Video Communications https://www.youtube.com/PatrickKelleyTattooedNerd https://www.linkedin.com/in/patrick-kelley-zoom/   Zoom's Transformation and Continuous Learning Scott Albrecht interviewed Patrick, a Distinguished Architect at Zoom, about Patrick's work and Zoom's features. Patrick shared their previous experience at Microsoft and emphasized Zoom's transformation from a simple UCaaS platform to a comprehensive collaboration and communication platform since the pandemic. The con ..read more
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How to Win with Digital Assets: A Case for Crypto in Credit Unions
The Credit Union Leadership Podcast
by ServiStar Consulting
1M ago
  •  Crypto and blockchain in the credit union industry. 0:03    •  Central bank digital currencies and their impact on the financial system. 9:37    •  Central bank digital currencies and their impact on financial institutions. 15:05    •  Digital assets and their impact on credit unions. 18:42    •  Lightning Network and its impact on the financial industry. 25:14    •  Credit unions and digital assets, including balance sheet implications. 30:07    •  Wall Street and digital assets, including ..read more
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Referral Sales Champion - Use Systems To Improve Member's Lives
The Credit Union Leadership Podcast
by ServiStar Consulting
2M ago
Get down with the system. While systems are good, over-reliance on the process could lead to poor behaviors in referral sales. In this episode we give practical tips to help you and your team focus on the behaviors of a referral sales champion rather checking off the boxes of the systems in place.    In this episode we cover: How to catch your team doing referral sales right Redirecting behaviors that reflect poor referral sales. What to do to get a real pulse on how your effective your referral systems are. 2 Effective and practical incentives for referral systems that you can star ..read more
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