Upholstery Cleaning Codes and What They Mean
Mother Natures Cleaning Blog
by Andrea Varnai
6d ago
I recently read a number of articles explaining to consumers that knowing cleaning codes can help them to clean most upholstery spills and stains themselves. Having a couple of decades of experience under my belt, I would have to disagree with that claim. However, having a professional clean your upholstery every time you have a spill can get expensive. As an experienced professional, and having owned such a company for the last 10 years, I would give some differing advice, so bear with me a little longer. Below are the cleaning codes that are often placed on upholstered furniture that are ext ..read more
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Spot and Stain Removers for Carpets and Upholstery from a Cleaners Perspective
Mother Natures Cleaning Blog
by Andrea Varnai
1w ago
This week in carpet cleaning chronicles, I want to highlight a conversation my technician had with his client, and is a conversation we repeat at least three times a week. Client: “I have this stain from [insert any substance here] and I tried to get rid of it myself using [insert any OTC cleaning product here] and now it looks worse. Can you remove it?” Technician: “I am so sorry to hear that happened with your stain. Unfortunately, when you treat a stain with a store-bought product, you often create a permanent result. Furthermore, when you do not rinse the product out of the fabric it can c ..read more
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Will removing cat urine and smell stop my cat from peeing?
Mother Natures Cleaning Blog
by Andrea Varnai
2w ago
Last week we returned a set of sofa cushions to a customer very clean and smelling fresh. She had called us because her cat had peed pretty extensively on the cushions on her living room couch. Selfishly, we really love pets and their accidents because it usually means a return customer and a regular customer to boot!! so naturally, we were thrilled and invited her to bring them right in. in this particular case, this customer was using us for the first time and a few days after she got her cushions back her pet revisited them again.  She called us back pretty upset, quoting our guarantee ..read more
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Five Tips for Maintaining Velvet Upholstery
Mother Natures Cleaning Blog
by Andrea Varnai
1M ago
It’s been a few decades since we have seen velvet in abundance, but it is making a comeback. This trending material is becoming a centerpiece of today’s living rooms and we couldn’t be more excited. Velvet is a huge challenge, and at Mother Nature’s Cleaning – difficult things are our specialty. In fact, our newest technician is fast becoming a velvet expert – he has already successfully assisted in cleaning six velvet sofas  and has only been with us a few short months. The term velvet does not indicate a specific fiber type, but rather a type of construction or weave of fabric. Velvet i ..read more
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Cleaning Sheepskins, Flokatis and Other Animal Hides
Mother Natures Cleaning Blog
by Andrea Varnai
1M ago
Have you ever wondered how we clean a sheepskin rug or other animal hide product? This is not entry level carpet cleaning stuff – Mother Nature’s Cleaning has been cleaning sheepskin rugs, cowhide rugs, leather rugs, flokati rugs and all sorts of animal products in Marin County since 2009. We have even cleaned a horsehair mattress. There isn’t a one stop solution for every animal hair nor hide, but they all need to be treated carefully with low moisture and special handling. All of the rugs I mentioned before can be constructed a little bit differently, so it’s important to identify what you a ..read more
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Mold – Another Four Letter Word
Mother Natures Cleaning Blog
by Andrea Varnai
2M ago
We see mold on outdoor cushions, Persian rugs, commodity tufted area rugs, on indoor furniture that has been in storage, as well as on carpeting that has been over-wet during a cleaning or flooded. We see our fair share of it so it only makes sense that we are always up to speed on our mold knowledge and education. Molds are very common in both residential and commercial spaces. Mold thrives in places with a lot of moisture – leaky roofs, windows and pipes and residue from flooding are all places where it will start. It grows the best on wood products (paper, cardboard, ceiling tiles, wallpap ..read more
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Cleaning old Carpet and the Lifespan of Carpeting
Mother Natures Cleaning Blog
by Andrea Varnai
2M ago
You’ve all seen the magical images of before and after carpet cleaning that transforms a carpet seemingly to brand new. It’s not a myth, but it doesn’t happen every time. Mother Nature’s Cleaning can transform carpets like magic – especially when they are high end quality carpeting and 5 years young or younger. We can remove stains easily because newer synthetic carpet still carries the original Teflon based carpet protection (now illegal in CA) that was applied by the manufacturer. Newer synthetic fibers are unbroken, strong and naturally soil resistant. When synthetic carpeting starts to ag ..read more
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The Importance of Maintaining your Leather
Mother Natures Cleaning Blog
by Andrea Varnai
2M ago
I have been studying, practicing and teaching leather care and restoration for seven years. Today I spent some time on a presentation that I did a couple years ago for our technicians. I was updating some pictures and I was scouring the internet for comparable images. I am always taken aback by the advice that I have seen people posting about how to take care of leather – the junk and misinformation available online is scary for most professionals! The posts I was reading reminded me of a call that we got a couple of weeks ago from a customer who had an ink mark on her sofa. People often call ..read more
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Painful day of Discrimination and Cancellations
Mother Natures Cleaning Blog
by Andrea Varnai
3M ago
Tuesday was a rough day for the team. I feel compelled to post about it because we all felt the pain. When you work in the service industry, you gain a very high respect for the time of others, and you honor your commitments with other providers. When people flake on a scheduled appointment, even a minimum job means hundreds of dollars lost to the provider. And there is no way to recover from the lost revenue.  It’s usually not possible to schedule another job during the time reserved for that customer. The technician doesn’t make money for that time and often has to sit around for a fe ..read more
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Not Clean Enough – We made a mistake!
Mother Natures Cleaning Blog
by Andrea Varnai
3M ago
We just got a call from a customer, Laurie, whose carpets we cleaned a couple of days ago. Laurie was actually very happy with the cleaning and loved our technician, but she had an area by the sliding door that had a stain that appeared worse after the cleaning. This is the picture they sent:   An experienced cleaner can see way more dirt than the average person, so it is not a huge surprise when we get a callback or two with a new guy in the field. Our senior technicians recognize dirt over a shadow – they see dirt where us plain folk cannot. When presented with this photo, my Master Tex ..read more
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