If you’re looking for the benchmark in empathetic leaders, look no further than Phil Anderson. Our guest today is COO of Legal and General who chats with our host Pat Lynes on a wide set of topics across transformation, agile and innovation. While we try not to talk about covid too much, but the way Phil and his team navigated an incredible flurry of changes both digitally and personally is to be admired. Naturally, Phil heaped praise on his team rather than himself- but it's clear that his calming influence was a major factor in its success. To boot, Pat and Phil dive into how Phil manages ..read more

Amidst a crippling pandemic for many industries, Marshall Motors managed to have a very strong financial year. While the market went up 8.4%, MArshall eclipsed it with 19.5%. We were lucky enough to have Marshall CEO Daksh Gupta along with our own Strategy and Transformation Advisor Chris Hafner on the show, discussing some of the traits of leadership that helped them to achieve that. But more impressively, despite those profit figures, the executive team at Marshall decided not to take their management bonuses, as they considered the hardship that many people had endured throughout the past ..read more

“Unless you address the budgeting process, all the talk about radical change are just nice words”. There probably isn’t a better way to introduce this show than the words of our guest Bjarte Bognses.  Bjarte, winner of the Harvard Business Review/McKinsey Management Innovation award, is the undisputed leader of the Beyond Budgeting movement - the topic of today's episode. Lots of ground was covered in this one, including where the movement was originally inspired, how the adoption of beyond budgeting has increased since the pandemic, how to get the CFO and executive team on board with ..read more

Being customer-centric in 2021 is no longer a choice. But what are the nuances and tips that can differentiate you from the pack? Joining host Jacob Perring on the show was our very own Chief Customer Experience Officer Emma Dark (previously ASOS, The White Company & Soho House) and Mark Baxter (Tesco, P&G). In 50-odd minutes they cover the latest trends they’ve seen the past few years, why your customer must have a seat at the boardroom table, common issues when driving customer focus at a senior level and how to measure it all. Between Mark and Emma there is a boatload of customer ..read more

As the UK prepares to emerge from the shadows of lockdown, Host Pat Lynes catches up with Chief People Officer Paul Cutler on what is next for individuals and organisations. They discuss how the scale and simultaneous shock of the pandemic have levelled the playing field amongst organisations globally, but also why their return to work strategies are very different. Can organisations offer people the flexibility to manage how they work? Can you build a virtual culture? Does this help or hinder blue-chip companies in the war for talent? They then dive into other aspects of the future of work ..read more

Fed Kuzel is Tesco’s Head of Group Engineering for Central Europe and this podcast is chock full of value. They discuss Tesco’s history of innovation, how the pandemic has sped up changes in consumer behaviours, how to get product working with technology and finally how to put customer at the heart of development. 1.46 Background Head of Group Engineering for Central Europe - Buda and Krakow Started in tech in Y2K 4.13 History of Tesco Innovators - cashless stores/cashier-less stores Implementing lean and learning organisations 7.48 Putting technology at the heart of your strategy 9.06 ..read more

00:06 - Welcome/Intro  00:25 - Theme of today - 84% of transformations fail 01:10 - Jacqueline Introduction 01:48 - Martin Introduction 03:24 - Why are 84% of change initiatives and transformations failing Digital Transformation as a buzzword There is a pace of change we’ve never seen before We can’t predetermine an outcome based on our own actions 06:47 - What are the main traps and barriers in the way of effective change How we work today vs how we worked 100 years ago We were educated to think in a linear manner not an exponential manner Digital Transformation of working practices ..read more

Servant leadership has never been more important than it has in 2020. And whilst it has been around for a long time, it is certainly having its day in the sun. But what exactly is it? Along with S&S Chief Strategic Coach Adrian Stalham and host Pat Lynes, the panel debunk the myth that servant leadership is all fluff and uncover the staggering cost associated with a lack of engagement. They explore why organisations get it so wrong and how vital it is that leaders practice it with their teams in the remote working era that is 2020 ..read more

1.17 Tony’s expertise and background 1.58 Dark arts of change (maybe the true art) 3.09 Is technology just hype in regard to change? 5.00 The skills of a leader haven’t changed in 1000s of years 6.54 Why is change so hard today and what could we learn from the past? 10.50 Why military leaders are so effective 11.01 What makes a great change team? 15.03 Why do you love doing what you do? 15.51 What are the eternal truths of change 19.30 How does aligning yourself to power work practically? 20.50 84% of transformations fail – we’ve forgotten the core principles of leadership 22.52 The ..read more

1.04 - Introduction and background 1.49 - How has the CIO role evolved over the last decade The needs of the business and what you can do with technology Support and enable change in the business 5.30 - How do you wake up the board and take them on a journey? 9.20 - Communicating in Nespresso 10.55 - Is the role as CIO become more alignment of the board and germinating transformation? 13.26 - 9% of FTSE 350 board members have a tech background 17.00 - Having the right kind of IT people 19.03 - CIO role in the coming decade. What part will they play in the fourth industrial revolution ..read more