On this episode we talk to David Nour, one of the world's leading experts on strategic business relationships. David introduces us to the concept of "Curve Benders" which are business relationships that dramatically influence our growth and development from a linear path to an accelerated "J" curve. David discusses a 7 step process on how to meet your own "curve benders" as well as how to cultivate those relationships. We discuss the future of work and how adaptability and strategic business relationships are key to maintaining relevancy. David also helps us identify ways to quantify our curr ..read more

Did you know that according to the Harvard Business Review,  leaders with any sense of humor are seen as 27% more motivating & admired than those who don't joke around? What about that according to the Journal of Business Psychology,  people who watched funny videos on their break were twice as productive when returning to work  than those who took a break with no humor?  In this  episode, our host Paul Osincup has switched seats as Kelly Lei returns to interview him about how we can intentionally use our sense of humor as a mindfulness tool to enhance health, well ..read more

In this episode we talk with Peter Bregman and Howie Jacobson, Ph.D. about their new book "You Can Change Other People: The Four Steps to Help Your Colleagues, Employees - Even Family - Up their Game".  Peter and Howie discuss how to disarm others' defensiveness and increase their confidence to act, how to shift people from complaining to problem solving, and what to do when there are slip ups in the change process. Peter and Howie take us through their four steps to helping others change:  Shifting from Critic to Ally Identifying an Energizing Outcome Finding the Hidden Opportunit ..read more

In this episode,  we  talk to Juliet Funt, author of the new  book "A Minute to Think: Reclaim Creativity, Conquer Business, and Do  Your Best Work." After learning about Juliet's hilarious obsession with befriending a neighborhood cow, we get right into the good stuff! Juliet talks about what "whitespace" is in our day and  how it differs from  mindfulness, meditation, or zoning out. She also shares tips on learning how to train ourselves to use whitespace effectively to enhance creativity and performance. Juliet also describes 4 thieves of our time which are&nb ..read more

In this episode we talk with Abby Guthkelch,  Head of Global Executive Solutions for Workplace From Facebook. Abby shares from her experience working with executives from around the world about how leaders can create a more connected employee experience. We discuss how to distinguish between employee engagement and employee experience, and why it's an important difference. Abby also shares how connecting employees who have similar roles in other parts of the world can lead to quick innovation as well as a sense of ownership & connectedness among employees. We also discuss the crucial ..read more

Since the beginning of the pandemic, 89% of people said their work life was getting worse and only 2% rated their own well-being as “excellent”. In this episode Jennifer Moss takes us through her new book "The Burnout Epidemic" and shares what leaders can do to remedy chronic stress and burnout Spoiler alert: it’s the responsibility of the organization, not just the individual! Jennifer explains the six root causes of burnout and what employers can do to address them. She also emphasizes that while self-care (like yoga, meditation, etc) are important to help individuals optimize performance ..read more

It's fitting that Shep Hyken came back to our podcast since the name of his new book is "I'll Be Back. How to Get Customers to Return Again and Again." In this episode, Shep talks about the relationship between a good customer experience and a good employee experience and cites the golden rule as "Do unto employees as you would want them to do unto customers." Shep also gives reasons why he believes we should be measuring behaviors above happiness and examples of ways in which managers were able to fit employee customer services training into small windows of time. We also discuss how both no ..read more

In this episode, I’m talking with Kevin Oakes, the head of the world’s leading HR research firm, the Institute for Corporate Productivity,  or I4CP about his new book Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company. It's a combination of reliable research, relatable examples, and actionable strategies. This episode (and Kevin's book) is packed with information on what it takes to begin to renovate your culture to unlock performance & create a dynamic and happy work environment.  Kevin Oakes is the author of Culture Renovation: 18 Leadership Actions to B ..read more

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