This episode delves into the practical application of the ICE model in coaching conversations to drive transformational change. Lee introduces a four-box model that focuses on the coachee's level of thinking and action, guiding leaders on how to navigate coaching sessions effectively. The episode offers a structured approach to coaching that aims to empower individuals to think differently and take meaningful action towards improvement. KEY TAKEAWAYS ICE Model: The ICE model consists of three steps - Intent, Conversation Starters, and Expected Outcome - which can be used to guide coaching co ..read more

Lee delves into the art of coaching, specifically focusing on the role of an improvement coach. Host Lee Horton emphasises the importance of having a clear intent, using conversation starters, and defining expected outcomes before engaging in coaching sessions. He introduces the ICE model (Intent, Conversation Starter, Expected Outcome) as a mental framework for effective coaching. Lee shares personal experiences of learning from mistakes, highlighting the significance of actively listening to the coachee and adapting questions based on their responses. KEY TAKEAWAYS Clarity of Intent: Befor ..read more

Lee Horton delves into the concept that the best teams do not necessarily consist of the best thinkers, but rather create the best thinking environment. He emphasises the importance of leaders asking questions to empower and engage their teams, rather than providing all the answers. Lee discusses the significance of morning meetings or daily huddles in setting the tone for the day and encourages leaders to ask thought-provoking questions that stimulate critical thinking.  KEY TAKEAWAYS Focus on Asking Questions: Instead of providing all the answers, leaders should focus on asking questi ..read more

This episode delves into the crucial aspect of leadership buy-in in successful change initiatives. Lee talks about the importance of senior leaders actively engaging and supporting change efforts beyond just financial investment. Using the analogy of a glass ceiling and floor, Lee highlights the disconnect between leaders and employees, stressing the need for transparent communication and genuine connection at all levels of the organisation. By discussing the role of leaders in setting vision, expectations, and asking the right questions, Lee underscores the collective responsibility of all in ..read more

This episode delves into the crucial aspect of role modelling within change teams. Lee, drawing from his 18 years of experience in change management, highlights the common failure of change teams to effectively role model the behaviours and strategies they advocate for others. By emphasising the importance of role modelling, Lee underscores the significance of change teams embodying the principles they aim to instil in leadership and operational teams. Through practical insights and real-world examples, Lee encourages change teams to prioritise self-improvement and consistent modelling of best ..read more

Lee explores the concept of footprints leaving clues in our personal and professional journeys. Reflecting on his own diverse experiences, including DJing, owning a bouncy castle business, and self-publishing children's books, Lee highlights the valuable lessons learned from each endeavour. By exploring the footprints left behind by these experiences, Lee emphasises the importance of understanding and maximising the potential of one's team members. KEY TAKEAWAYS Reflect on past experiences to understand present actions and behaviours. Consider the transferable skills gained from diverse pa ..read more

Join Lee as he delves into the crucial role of rest in personal and professional growth. Drawing from his experience training for marathons, Lee highlights the necessity of rest periods for muscles to grow and strengthen. He parallels this concept with the workplace, emphasising the importance of downtime between meetings to allow for reflection, action, and progress. Through relatable analogies and thoughtful insights, Lee encourages listeners to consider how adequate rest can lead to enhanced performance and overall well-being.  KEY TAKEAWAYS Rest is essential for growth: Just like mu ..read more

Lee talks about the concept of looking at people through a deeper lens to truly understand and engage with them. He discusses the importance of considering individuals as a whole person, comprising their thoughts, feelings, actions, and beliefs. By breaking down the person into these four components, Lee explores how leaders can effectively engage with their teams and drive positive change. The episode emphasises the significance of whole-person reflection, encouraging listeners to reflect on their own beliefs, thoughts, feelings, and actions to enhance personal growth and leadership effective ..read more

In this episode, Lee discusses the importance of managing things, leading people, and coaching the gaps in a business setting. He stresses that while coaching is an effective way to develop employees, it is crucial to recognise when to manage situations and lead people instead. Lee highlights the need for clarity of vision, setting expectations, and role modelling when leading people. He also emphasises the importance of asking questions and providing challenges to close gaps and empower employees to take action.  KEY TAKEAWAYS Coaching is an effective way to develop people and should b ..read more

Lee explores the difference between organisational habits and personal habits. He reflects on his previous discussions about individual habits and how they influence culture. Lee defines organisational habits as routines that occur automatically within an organisation, independent of specific individuals. He emphasises the importance of understanding and influencing both personal and organisational habits to shape the desired environment and achieve collective goals.  KEY TAKEAWAYS Differentiating between organisational habits and personal habits is important. Organisational habits are ..read more