Today is my birthday. It's also my little brother Rod's birthday - yep we shared not just the date but the exact time!  Ten months ago we lost him suddenly so this is a tribute to him. The brother, son, husband, uncle, soldier and mate who taught us how to live authentically, with compassion, honour and integrity. Severely missed; never forgotten. Love you little bro. Happy birthday! Lyn Prowse-Bishop  ..read more

Onsite staff don't just cost you their annual salary and on costs like super and worker's comp. Are you aware of what your staff actually cost you? Or how a professional Australian Virtual Assistant can actually save you money? Lyn Prowse-Bishop ..read more

When a potential client asks you if you can complete a piece of a project in order to provide a quote, be sure you're not actually giving them the work for free. Worse than undervaluing your services is to allow others to view them as worthless ..read more

School holidays can sometimes send work from home parents into a tail spin - how do you keep the kids occupied AND work?!  Veteran VA Lyn Prowse-Bishop shares her tips on coping - while still getting things done ..read more

(8 min listen) Warranties apply to all goods and services sold in Australia and in addition to manufacturer's warranties, store warranties, and express warranties, there are a set of consumer guarantees that protect consumers regardless of store policies. So when you need to return that faulty item, do you know who's responsible and what rights and remedies you have as a consumer, and what responsibilities you have as a business? Are you using refund signage in your store? Do you know if it's legal? Did you know that the choice of remedy lies with the consumer if the failure is major not the b ..read more

When people who aren’t VAs come onto a discussion group FOR VAs and start telling us what we should be called and that we are hired as opposed to contracted, you know it’s time to revisit the importance of language. (8 min listen) © Lyn Prowse-Bishop – The Virtual Business Show ..read more

Earlier this week Facebook – as well as Instagram and WhatsApp – went down for about 6 hours and for some it was like the world ended. Should we be relying on these social media platforms for our businesses? I don’t think so and in this episode I explain why. (5 minute listen) © Lyn Prowse-Bishop – The Virtual Business Show Resources and Mentions: Frances Haugen – Congress address on Facebook Mark Zuckerberg posts an essay to Facebook ..read more

(12 min listen) Our industry’s new crop of VA is a new generation – used to instant success, and influencers rather than mentors. This has brought with it a change in what is perceived as ethical, and what they define as success in business. In this show I look at a recent discussion with one such new VA. If we want our industry to continue into the future, we need to ensure we are all moving it in a forward direction, and not just looking after our own needs. © Lyn Prowse-Bishop – The Virtual Business Show Resources and Mentions: Ep 36: VA Training Kate Toon: 19 Thi ..read more

Are employers who allow employees to work from home "parasites" as Harry Triguboff contends? Is working from home "a trend" and are at-home workers less productive ..read more

At this time of year the question arises: to gift or not to gift. It comes down to personal choice – but I like to send clients – especially my long term clients – something to show my appreciation for them. Some places to get gift giving ideas: Morish Nuts Edible Blooms Koko Black Chocolate Gift Baskets (Australia) You might also like this episode: Gratitude Stay safe and thanks for your support this year! © Lyn Prowse-Bishop – The Virtual Business Show ..read more