8 Feedback Channels That Get Results in Collections!
Credit Resource Solutions
by Credit Resource Solutions
1y ago
Listen to Credit Resource Solutions' Commercial Director, Ben Calvert explaining our top 8 feedback channels that get us results in Collections ..read more
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The Big Questions - Will AI take over collections completely?
Credit Resource Solutions
by Credit Resource Solutions
1y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
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8 Feedback Channels That Get Results in Collections!
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to Credit Resource Solutions' Commercial Director, Ben Calvert explaining our top 8 feedback channels that get us results in Collections ..read more
Visit website
The Three Top Reasons Why Customer Feedback is Crucial in Collections
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to Credit Resource Solutions' Commercial Director, Ben Calvert discussing the 3 top reasons why customer feedback is crucial in Collections ..read more
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The Big Questions - Questions from the audience
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website
The Big Questions - Does segmentation work and what factors do you consider when segmenting?
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website
The Big Questions - Is there a platform customers prefer to open up about personal issues on?
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website
The Big Questions - What is the future for outsourced collections work?
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website
The Big Questions - Should relatable language be used in the collections process?
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website
The Big Questions - Is social media an acceptable channel in collections?
Credit Resource Solutions
by Credit Resource Solutions
2y ago
Listen to 'The Big Questions' from our in inaugural event; 'Collections in the Digital Age'. You will hear from our expert panel discussing a range of questions surrounding technology and its impact on the Collections industry. The Big Question Panel: Gary Grey (GG) Head of Collections at Spark Energy With a senior management background, Gary’s experience includes Senior Strategy Consultant in different Utility Businesses in the UK including e.on, First and now Spark. Further to this, Gary spent over 5 years at Dollar Financial Group enhancing and honing his strategic skills. Caroline Burston ..read more
Visit website

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