Watch on YouTube. In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: NEC's decision to exit the on-prem market  Intermedia raises $350 to double down on its cloud proposition  Microsoft launches Security Copilot  Our panel features the following UC experts: Craig Durr, Senior Analyst, Futurum Group  Jon Arnold, Principal Analyst, J Arnold & Associates Evan Kirstel, Social Me ..read more

In this second episode of our Multi-UC series in partnership with Nuwave, Rob Scott from UC Today talks to Mark Bunnell, COO of Nuwave, and Jim McGarry, Head of Global Distribution at Zoom. This session is dedicated to unravelling the complexities of Multi-UC challenges within Zoom Phone environments and showcasing the synergistic partnership between Nuwave and Zoom. Our experts discuss the strategic integration of Zoom's capabilities across diverse UC platforms, providing invaluable insights into the operational efficiencies, migration simplifications, and administrative advancements this col ..read more

UC Today's Kieran Devlin speaks to Jon Arnold, Principal at J Arnold & Associates and AI expert. In this session, we discuss the following: How perception around AI has changed in the enterprise space over the past 18 months The key trends shaping AI products and services today Why vendors' AI strategies have evolved and AI predictions for 2024 and beyond ..read more

UC Today's David Dungay speaks to Scott Anderson, CMO, Intermedia. In this session, we discuss the following: Deciphering which suppliers are truly 'Channel First' Evaluating how supplier services can impact your business Why do partner programmes matter? Differentiating through supplier marketing support ..read more

UC Today's Kieran Devlin speaks to Kade Herbert, Marketing Manager at CallTower, and Madison Doner, Partner Marketing Strategist for CallTower. In this session, we discuss the following: The state of AI in 2024 and its intersection with UCaaS and CCaaS The key differences between Microsoft Copilot and Zoom and Webex AIs How CallTower can support customers in choosing the best AI solution for them ..read more

Watch on YouTube. In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: The latest news from Enterprise Connect including RingEX from RingCentral, Microsoft Teams Mobile, new devices launched, top AI picks from the panel Microsoft finally decouples Office365 and Team globally The big industry events coming up  Our panel features the following UC experts: Craig Durr, Senior Analyst, Futurum Group ..read more

UC Today's Kieran Devlin speaks to Karen Patalay, Lead Solutions Engineer Public Sector UK at RingCentral. In this session, we discuss the following: What exactly the PSTN switch-off entails How businesses can prepare for the switch-off The benefits of VoIP for businesses ..read more

Watch on YouTube. UC Today's Tom Wright hosts industry analyst Jon Arnold and Intermedia's Valerie Berezuk. In this session we discuss the following: The biggest challenge for partners selling UCaaS  The role AI is playing in UCaaS migration  What more vendors can do to help partner's UCaaS efforts  To find out more visit: https://www.intermedia.co.uk/ Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel. You can also join in the conversation on our Twitter and LinkedIn pages. Join our new LinkedIn Community Group ..read more

UC Today's Tom Wright hosts Gamma Marketing Director Andrea Herbert. In this session, we discuss the following: Gamma's new brand campaign The company's new relationship-focused research Gamma's new return on relationship calculator ..read more

At Enterprise Connect 2024, Rob Scott from UC Today engaged in a discussion with Luis Fajardo, the Chief Information Officer at Life Extension, about their transition journey from on-premise systems to UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service). Operating with two regional sites and two contact centers, supporting over 200 agents, Luis shared insights into the business value drivers for cloud migration. Despite the journey's challenges, including an initial deployment failure due to challenges with the implementation partner, this story is uplifting and ..read more