Navigating Complexity with Innovative Thinking Cultivating Leadership Excellence In this insightful episode, Dina Denham Smith dives deep into the intricacies of leadership, creativity, and emotional intelligence in the modern workplace. She shares her journey from classroom to boardroom, offering a unique perspective on how her equestrian passion parallels her leadership philosophy. Through engaging anecdotes and expert advice, Dina reveals the transformative power of rest and mindfulness in unlocking creativity and enhancing decision-making. The conversation delves into the dynamic nature o ..read more

Making personal change for organizational success The Art of Personal Growth in Leadership In this enlightening episode, Jim Rembach interviews John Fisher, delving into the heart of leadership and the transformative power of embracing personal change for organizational success. Fisher, with his rich background in psychology and business coaching, shares invaluable insights into the journey from self-doubt to self-discovery, underscoring the critical role of personal growth in driving effective leadership and fostering a conducive environment for change. The conversation illuminates the intri ..read more

What is Retrospective Engineering: Unraveling Strategic Planning Success Why are so many organizations struggling with strategic planning and goal obtainment? If you were using a Ford Model T to win the Indianapolis 500, you might get a picture of what people are up against. Retrospective Engineering changes your perspective on the race. The old and outdated tools that are (were) popular today do not stand a chance of success. Things are too volatile, unpredictable, complex, and ambiguous. The competition is fierce, and you will be blown away by it. Building on Future-back Thinking Mark W. Joh ..read more

Transforming Teams with Emotions Shaping Leadership with Emotional Intelligence In a riveting conversation with Joshua Freedman, a luminary in the emotional intelligence arena, listeners are treated to profound insights on how emotional intelligence shapes leadership, influences organizational culture, and catalyzes personal growth. Through the lens of the world’s largest study on emotional intelligence, Freedman unpacks the critical role of emotional intelligence in enhancing workplace dynamics, fostering meaningful connections, and driving effective leadership. The dialogue delves into the ..read more

Integrating Neuroscience and Positive Psychology for Enhanced Strategic Planning Diving into the heart of modern strategic planning, this special episode explores the challenges and opportunities in today’s complex, VUCA environment. As we explore this landscape, we’ll see why traditional strategic planning tools may no longer be sufficient in such a dynamic setting. This episode shines a light on the “UNLEASH method,” a groundbreaking approach that navigates through the volatile marketplace. This method integrates neuroscience, emotional intelligence, and positive psychology, offering a fres ..read more

Balancing traits in a complex world Dive deep into the complexities of leadership with Adam Bryant on the Fast Leader Show! Discover the art of extracting every lesson from life’s experiences, akin to wringing out a wet towel. Adam unpacks the delicate balance leaders must strike between contradictory traits, shrewdly adapting to the uncertainty of our times. Learn why post-2020 leadership demands a keen ability to simplify complexity and ask pivotal questions in a world rife with volatility. Reflect with Adam on the necessity of pausing for introspection despite the relentless pace of modern ..read more

Building a Healthy Workplace: The Cornerstone of Consent Culture In this episode of the Fast Leader Show, Dr. Laura McGuire shares her insights on a range of topics, from emotional intelligence and inclusion to stress management and leadership development. She emphasizes the importance of consent, trauma-informed care, and human connection in fostering a positive work environment. Dr. McGuire also discusses the need for accountability and responsibility in addressing others’ needs, as well as the challenges of bridging the generational divide in leadership. One key takeaway is the significanc ..read more

Understanding the challenges of engaging and retaining agents in the era of flexible work arrangements. In this episode of the Fast Leader Show, Jim Rembach welcomes Nicole Kyle, an expert in the contact center industry since the 1990s. Nicole seeks to understand the current challenges in the industry and explores three seismic challenges facing contact centers. While skill development has been a focal point, Nicole emphasizes the importance of career development and how the majority of agents now view their role as a long-term commitment.  Nicole introduces a competency model for leader ..read more

Ambition, Values, and Creating Remarkable Outcomes in the Business World In this episode of the Fast Leader Show, Tom Schmitt shares valuable lessons learned from the past few years. He emphasizes the importance of flexibility, empathy, and prioritizing customer needs.  Tom, a seasoned CEO, stresses the significance of assigning leaders who are skilled and willing. He encourages ambition for remarkable outcomes, rather than personal goals. Tom highlights the need for strong work processes, passion, and determination. He discusses the power of tapping into both analytical and passionate s ..read more

Unraveling the Myths of Pure Data Analytics: Exploring Biases, Tools, and Quantitative Intuition with Oded Netzer In this episode of the Fast Leader Show, we are joined by Oded Netzer, a Columbia Business School professor and Amazon Scholar. Oded, an expert in data-driven decision making, discusses common biases like overconfidence, availability, and confirmation bias that can hinder our use of data.  He introduces the powerful IWIK (I Wish I Knew) tool, which focuses on identifying key questions rather than complex statistical analysis. We delve into the concept of quantitative intuitio ..read more