(01:05) Growing strategically to keep quality care close to home (03:22) Creating a hub and spoke model to provide care in rural areas (06:00) Offering specialized services in smaller hospitals (08:15) Building culture to deliver quality of care across the network (10:08) The functions and roles in the DCARE Command Center (11:34) Staffing a physician in the access center program (13:40) Making the decision to invest in a command center (16:55) A focus on transfers delivers direct income (18:48) Justifying the decision to move forward with a command center (21:56) Finding the right people to s ..read more

(01:05) Growing strategically to keep quality care close to home (03:22) Creating a hub and spoke model to provide care in rural areas (06:00) Offering specialized services in smaller hospitals (08:15) Building culture to deliver quality of care across the network (10:08) The functions and roles in the DCARE Command Center (11:34) Staffing a physician in the access center program (13:40) Making the decision to invest in a command center (16:55) A focus on transfers delivers direct income (18:48) Justifying the decision to move forward with a command center (21:56) Finding the right people to s ..read more

Serving a large geographical area across four states, Deaconess Health System is evolving their telehealth programs to help them deliver care to all who need it. Alli Flowers, Telehealth Clinical Manager at Deaconess shares, “I think ultimately everyone appreciates the flexibility [of telehealth] and being able to treat patients where they're at and when they need it.” In this episode, she talks about the technology that supports their telehealth programs, including their D-Care Command Center. “I was introduced to D-Care and within five minutes, they were able to create a profile for us to id ..read more

As an experienced charge nurse for a fast-paced Medicine unit with complex, high-acuity patients, Vicky Martin and her team have no time to waste. They’re driven by the desire to improve patients’ lives and leave their shift knowing they’ve made a difference. That compassion is core to Nova Scotia Health Authority’s mission to work together to achieve excellence in health, healing, and learning. GE HealthCare Command Center technology is supporting clinicians as they deliver on that mission. In the latest episode of the Real Time HealthCare podcast, Vicky shares how their C3 Care Coordination ..read more

We must sustain our caregivers if we’re going to achieve our other sustainability goals as Jeff Terry shared during the Reuters Digital Health conference. This episode of the podcast shares his full presentation, where Jeff provides insights about how to combat unsustainable labor cost increases and high levels of staff burnout. He provides the latest healthcare labor statistics and gives practical examples of how health systems are using new approaches to take on these enormous challenges. Facing unsustainable labor cost increases and high levels of staff burnout? Jeff Terry gives practical e ..read more

Seth Sternberg and his team at Honor are committed to changing the aging experience. For them, that starts with caring for the people who provide care for older adults – the Care Pros. Listen as Seth explains how they use technology to respect and support home health caregivers. It’s a strategy that works -- Honor is consistently retaining employees for years in an industry with notoriously high turnover rates.Jeff: Hello and welcome. I'm Jeff Terry. Delighted to be joined today by Seth Sternberg, who's the CEO and co-founder of Honor Technology. Hi, Seth. Seth Sternberg: Hey, how are you doi ..read more

Matthew Mawby is a nurse and co-founder of StaffHealth, and he's working to take the hassle out of nurse staffing. Jeff and Matthew discuss the current state of the nurse staffing crisis. We may be getting close to turning the corner. But hospitals are still struggling to fill open shifts. Listen in as they share how hospitals are using innovative technology and processes to address staffing shortages. Jeff Terry: Hello and welcome. I'm Jeff Terry. Delighted to be joined today by Matthew Mawby, who is the CEO and co-founder of StaffHealth, who joins us today from North Carolina. Hi, Matthew ..read more

Nursing shortages combined with COVID have accelerated the nurse staffing crisis for both acute and long-term care facilities. When there aren’t enough nurses to staff SNFs and ALFs, those downstream bottlenecks create capacity issues for acute care facilities as well. Discover how IntelyCare is using technology to match nurses with open shifts – and empowering nurses to choose when and where they work -- to alleviate some of the staffing strain for long-term care facilities. Jeff Terry: Okay. Hello and welcome. I'm Jeff Terry, delighted to be joined today by Rebecca Love, who is the chief cli ..read more

Get an insider perspective about how Duke University Health System uses their Care Hub Command Center to manage capacities and expedite patient flow across their entire enterprise. Miranda Harris, Nurse Manager of Patient Flow shares how GE tiles support collaborative operational decisions that help the team expedite treatments and eliminate bottlenecks. Jeff Terry: Hello and welcome. I'm Jeff Terry, delighted to be joined today by Miranda Harris. Who's the nurse manager of patient flow at Duke University Health System. A key leader in their Care Hub, which we're going to talk a lot about. Hi ..read more

Three members of the GE Healthcare Command Center consulting team -- who were just recognized as Rising Stars by Consulting Magazine -- share their cutting-edge work with using AI to improve access to care, transform daily operations, and help clinicians dynamically balance their workload. Join us as they provide insights about what makes a command center deployment successful. Jeff Terry: Hello and welcome. I'm Jeff Terry, delighted to be joined today by Anish Patel, Esther Ocrah and and Ruchika Jhaveri, who are three members of the GE team, colleagues of mine, so, delighted to have you on. W ..read more