The American Coin-Op Podcast
195 FOLLOWERS
Conversations about the self-service laundry industry.
The American Coin-Op Podcast
1y ago
For six days in 2020, a large cast and crew took over Majers Coin Laundry to film scenes for "Everything Everywhere All at Once." The sci-fi dramedy released in 2022 won seven Academy Awards earlier this year, making the laundromat part of cinematic history. Store owner Kenny Majers recounts his laborious but moving experience ..read more
The American Coin-Op Podcast
1y ago
Alliance Laundry Systems’ Mike Hand describes how offering large-capacity equipment can help decrease turnover plus attract customers eager to clean bulky items their home equipment can’t handle ..read more
The American Coin-Op Podcast
1y ago
New York City attorney Eric Sarver describes the ADA, identifies store areas most deserving of ownership attention, and warns of the problems that noncompliance could bring ..read more
The American Coin-Op Podcast
1y ago
Planning for and properly executing a preventative maintenance program keeps a laundry's money makers up and running. Michael "Stucky" Szczotka of distributor Eagle Star Equipment describes what's involved and the benefits ..read more
The American Coin-Op Podcast
1y ago
Kristyn Van Ostern, co-owner of laundry services company Wash Street, details putting in the effort needed to know what type of people her laundry's customers are and why they visit her store instead of others nearby ..read more
The American Coin-Op Podcast
2y ago
Greg Jira, show director for The Clean Show, owned by Messe Frankfurt, suggests how you can gain the greatest benefit from attending any industry trade show, and previews Clean 2022 coming up in July in Atlanta ..read more
The American Coin-Op Podcast
2y ago
Different times of year can bring new service opportunities, so long as a vended laundry is willing to change with the seasons. Multi-store owner Omer Khan explains ..read more
The American Coin-Op Podcast
2y ago
Eric Meyers, general manager of the North America laundromat/on-premises laundry segment for Alliance Laundry Systems, defines the term and explains its importance to laundry success ..read more
The American Coin-Op Podcast
2y ago
Customer service and experience expert and best-selling author Shep Hyken advises how to de-escalate and work through conflicts with angry or difficult customers ..read more
The American Coin-Op Podcast
2y ago
In a tight labor market, creating an environment that supports staff who work well together has never been more critical. Atlanta multi-store owner Yvette Morton Williams discusses her approach to fostering teamwork ..read more