Lori-Ann Duguay worked in government for two decades – and it was there she says that she learned how NOT to treat employees. Now she works with organizations to help them create happier more effective workplaces by focusing on the employee experience as a process that can and should be continuously improved.  Lori-Ann joined me to share her experiences and insights. Lori-Ann Duguay Lori-Ann Duguay helps companies become that highly-sought after employer where people want to work, stay and thrive! After working 21 years in government in various roles, she realized she had become a tenant ..read more

  One of the big challenges of continuous improvement is that different kinds of workers have very different expectations for their own professionalism, customer service, and how their management should behave.  Chris Lalomia ran into this when he made career moves from engineering to financial services, and then to entrepreneurship in the home repair business.  He’s here to share how he made those transitions, and what he has learned about building a culture for continuous improvement with different types of workers.   ..read more

  It’s 2022 – well it’s almost 2023, and women in technology are not unusual – but there’s still plenty of female talent not taking part or staying in the tech sector.  Limor Bergman Gross has time-tested tips on how to succeed as a woman in tech – and how to be a great sponsor of women in tech. Meet Limor, a revolutionary thinker whose valuable insights help empower women in lean. She is making an impact on how women look at success in the tech world! Limor Bergman Gross   Limor Bergman Gross has been a mentor for women in tech for over five years. In addition, she was a direct ..read more

      I hear it every day: “It’s the great resignation.” “People don’t want to work any more!”  People are exhausted and burned out – especially in healthcare, and in many other workplaces as well.  Mohamed Saleh knows what it takes to address the root causes of burnout.  He is here to share his insights.  This is a great episode to watch on YouTube, so you can see Mohamed’s slides, but if you listen instead, we are going to describe the visual component for you, and the slides are posted with these show notes.   Mohamed Saleh   Dr. Mohamed Saleh is ..read more

There’s a crime wave out there  - a cyber crimewave– and Karla Reffold is helping companies overcome the continuously changing challenges of cybersecurity. Karla started out in HR, and now is a leader in cybersecurity – her story of leadership, flexibility and innovation is inspiring for all continuous improvers. Let's hear Karla share her thoughts and insights! We can't wait to hear what this powerful voice has in store. Karla Reffold Karla helps organizations innovate, transform and achieve their potential. Focused on operations, marketing, and sales, she understands the need to drive p ..read more

Wendy Nash coaches people with meditation. She joined me to share how to make meditation part of your daily practice. Her approach is beautifully aligned with the reflection that is intrinsic to lean thinking and can help us develop our “respect for people” mindset. One note: We had some internet challenges as we were recording this podcast, and you might notice a little interference.  Let’s hear what Wendy has to say. Wendy Nash Wendy Nash holds a four-year somatic psychotherapy degree. She has been practicing loving-kindness and other meditations for about 20 years, and her honors thesi ..read more

Tom Hughes was an expert in lean and continuous improvement. He knew it all, and frankly found it somewhat boring. But one day, his opinion completely changed, and he became a self-described overnight lean maniac. Now, you would be hard-pressed to find someone more excited than Tom who has now written a book called “Improvement Starts with I: A Practical Guide to Building an Extraordinary Lean culture.” So what happened? He’s here to tell us!  The Book Website  https://improvementstartswithi.com/   GembaDocs Software (give it a go yourself!) 30 day free trial https://gembadocs.c ..read more

As a continuous improvement leader, you know the importance of “Respect for People,” and that “Respect for People” includes understanding and respecting yourself. How might you do that when you are dealing with the effects of generational trauma? Elena Perella has personal experience overcoming generational trauma and using that experience to help high achievers free themselves to meet their potential.  She is here to tell us about that.  Elena Perella Elana Perella is a personal coach, life coach, and speaker with over 13 years of coaching experience. She has two master's degrees wi ..read more

Continuous Improvement and Why Tools are Not Enough, with Martina Kuhlmeyer Martina Kuhlmeyer has an impeccable lean background, including a Master Blackbelt certification from GE.  So why is she not focused on lean tools these days? Let’s hear her tell the story about how she learned that tools were not enough.   Martina Kuhlmeyer Martina Kuhlmeyer is the Founder of Power Up Your Team. As an Executive Coach, she is helping CEOs and Founders build a more resilient team so they can grow their businesses with confidence and ease. Before becoming an entrepreneur ..read more

Kevin Herring specializes in business turnarounds – helping organizations create high-performing teams.  His interest in how humans thrive in a workplace started all the way back in college – not in a class but at a summer job. It’s an amazing story – let’s hear him tell it!   ..read more