[1:14] Learn more about Brad’s 25 years of leadership experience in higher education, start-ups, nonprofits, and national foundations. [6:52] One critical piece of advice about communication. [11:58] How does emotional awareness affect the workplace? [15:50] Tips on how to become more aware throughout your day. [18:58] Learn how to pass on your life story to your loved ones. [22:57] Where the Apple Falls. [25:50] Takeaways from Where the Apple Falls. For this week’s episode we’ll be meeting with Brad Brewer, one of our webinar presenters. We’ll be learning more about Brad’s career and backgro ..read more

[1:14] The documents surveyors reference at your hospice. [3:42] Questions to ask yourself so you’re prepared when the surveyor comes. [8:32] Stand alone interventions to avoid when someone is high risk. [10:27] Does age matter when talking about the bereaved? [12:11] Broken Heart Syndrome. [13:55] Statements to use when speaking about loss. In this week’s episode, Gary Gardia will review the State Operations Manual Appendix M, and how to incorporate this into your own program to make sure you pass your surveys with flying colors. This is a clip from Gary’s webinar, Raising the Bar for Bereave ..read more

[01:10] The more physicians you engage, the better… [01:55] Hiring the right medical director. [03:13] Check yourself: questions you NEED to reflect on. [04:41] Creating a culture of growth. [06:22] Should your medical director or provider be in your sales/business meetings? [08:03] Considerations to make when reviewing your quarterly growth plan. [10:03] Personal story time that shows this methodology works! [13:23] Engaging your doctors to help work the pending list. [14:53] Two key barriers that require physician action. [17:09] Building a bridge to referring physicians. In this week’s epi ..read more

[0:48] Why is hospice care just as important as any other type of healthcare. [4:24] Keep the focus on what works, why there is no room for “funny business” in end-of-life care. [9:52] How volunteering affects the community. [14:00] Telehealth: Is this where healthcare is moving? For this week’s episode we’ll be meeting with Gary Gardia, who has been presenting with us since 2013. We’ll be learning about his background in hospice care, his education, and some trends he’s noticed in the industry and where he thinks the industry will be moving in the coming years. If you enjoyed today’s podcast ..read more

Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, Hospice 101: Creating a Solid Foundation for New Staff & Refreshing the Basics, where the speaker Kathy Ahearn will cover certification of terminal illness (CTI). Register and learn more here: https://fin-ed.info/3NvemFN Podcast listeners can also use coupon code HOSPICE101 for 10% off this timely webinar. Coupon valid through December 2022. Today’s speaker has a Bachelor’s in both Nursing and Social Work and owns Ahearn ..read more

Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode will feature some common questions asked during Diane Link’s webinar Hospice Documentation That Supports LCD & Eligibility Throughout the Benefit Periods. Register and learn more here: https://fin-ed.info/3ty43IN Podcast listeners can also use coupon code LCD-ELIGIBILITY for 10% off this timely webinar. Coupon valid through December 2022. Today’s speaker is the owner of Link Healthcare Advantage, she is also an RN, MHA, and a green belt in Lean Six Sigma. Her ..read more

Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, Stopping the Staffing Turnover Crisis that covers looking for employees who are humble, hungry, and smart. Register and learn more here: https://fin-ed.info/3rfeu2T Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022.  Today’s speaker is the President & CEO of LegacyKept, a social enterprise dedicated to strengthening family relationships and p ..read more

Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar Building a Bridge Between Clinical & Sales Staff by Joanna Pera where she identifies three signs that you are experiencing interdepartmental tension. To register and learn more about how to reduce tension in the workplace please go here: https://fin-ed.info/3fsnXgF Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022. Today’s speaker has over 25 years ..read more

Welcome to Essential Insights: A Podcast for Healthcare presented by the Hospice & Homecare Webinar Network. This week’s episode is a clip from the on-demand webinar, 22 Tactics to Increase Your CAHPS Scores in 2022 that covers two of the tactics that Susan has identified that will help increase your CAHPS scores. Register and learn more here: https://fin-ed.info/3pD8aQE. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coupon is valid until October 2022. Susan Keane Baker, author of Managing Patient Expectations, is a dynamic speaker known for pro ..read more

Welcome to Essential Insights: A Podcast for Healthcare Professionals. Hosted by Sidnie Kane, VP and Program Coordinator for the Hospice & Home Care Webinar Network (HHWN). This week’s episode is a clip from HHWN’s on-demand webinar, Creating HIPAA Compliant Email & Social Media Content that Communicates Clearly with Patients & Peers that covers the 18 HIPAA identifiers that turn general info into protected healthcare information Register and learn more here: https://fin-ed.info/3bVTuFR. Podcast listeners can also use coupon code PODCAST10 for 10% off this timely webinar. This coup ..read more