Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while realizing operational efficiencies. He also talks about how the company sustains extremely high feedback rates from consumers and how humans are training models, as well as vice versa, leading to interesting feedback loops. Read the episode transcrip ..read more

Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the collaboration platform’s Slack AI product. As a product leader, Jackie had continually heard from users that they were experiencing a common challenge: It was a struggle to keep up with the pace of information and prioritize where to focus their attenti ..read more

Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance requirements of the Formula One racers and luxury vehicle makers — like Ferrari, Lamborghini, and BMW — that rely on Pirelli’s premium tires. In this episode, Daniele explains why virtualization and data are key to managing the complexity of an R&D ..read more

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our final of three bonus episodes derived from this event, we explore how AI has shifted policy discussions, and what new types of management are needed. This episode offers an abridged listen to the panel discussion; for the full session video, please ..read more

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episode Find the additional podcasts mentioned in the episode below: SHIFT podcast In Machines We Trust WSJ’s The Future of Everything  Guest Bio: Jennifer Strong is an audio journalist covering the impact of AI on the way we live and work. She’s the creator of several tech podcasts for newsrooms, including ProPublica, The Wall Street Journal, and MIT Technology Review. Her ..read more

Miqdad Jaffer brings a background in engineering to his role as director of product for digital marketplace platform Shopify. Users might recognize the commerce platform as one that enables a fast and secure online checkout experience. On the merchant side, Shopify enables business owners to set up e-commerce sites where they can list and sell their products.  Using generative AI, the platform also now offers merchants the ability to complete administrative tasks much more quickly, including writing product descriptions and customizing their sites. As Miqdad explains, a key to enhancing S ..read more

As an associate professor at Harvard Business School and cofounder of the Customer Intelligence Lab at the school’s Digital Data Design Institute, Ayelet Israeli’s work is focused on how data and technology can inform marketing strategy, as well as how generative AI can be a useful tool in eliminating algorithmic bias. One of the products of her recent work is a paper she coauthored with two Microsoft economists and researchers on how generative AI could be used to simulate focus groups and surveys to determine customer preferences. Ayelet joins Sam and Shervin to discuss the opportunities and ..read more

Starting a career with the ambition of becoming a medical doctor and ending up a technical leader for a major automaker might seem an unlikely path, but for Anders Sjögren, who leads data and AI innovation projects for Volvo Cars, it was a perfect trajectory. On this episode, Anders joins Sam and Shervin to explain the ways the carmaker uses data and artificial intelligence to inform manufacturing — ensuring that parts are made consistently and as efficiently as possible — as well as driver experience and safety. He also outlines some specific ways smart technology keeps drivers alert and awar ..read more

At Amnesty Tech, a division of human rights organization Amnesty International, Damini Satija and Matt Mahmoudi leverage their expertise in technology and public policy to examine the use of AI in the public sector and its impact on citizens worldwide. In Part 1 of Matt and Damini’s conversation with Sam and Shervin, they described scenarios in which AI tools can put human rights at risk and how their work is helping to expose those risks and protect people from the technology’s misuse. In this episode, they resume their conversation and dig deeper into the ways AI regulations can limit the ne ..read more

As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, agriculture, and construction in Singapore and the Philippines. In his role, David is leading some unexpected — but practical — uses of artificial intelligence, including using voice and image recognition to detect stress in livestock, and analyzing internet-of-things data to reduce waste and CO2 emissions in the cement R&D process. David joins this episod ..read more