AI is becoming more prevalent in the business world. One place where we are seeing this happen is customer engagement and customer service, where augmented intelligence is being used to create personalized solutions. Join Chad Burmeister as he interviews the founder and CEO of Alyce, Greg Segall. Greg and Chad discuss the emergence of AI and other technologies that make the creation of personalized solutions for customer engagement a snap. Tune in and listen to their insights on the future of AI ..read more

How can managers instill the company's desired culture into their team? Use Ambition to get real-time performance insights! Chad Burmeister's guest in this episode is Matthew King, the Enterprise Account Director at Ambition. Ambition is a data-driven coaching platform that helps drive proper behaviors. Matthew shares with Chad that AI's great heavy hitter point is to gather a sea of information and boil it down to useful information. That's what Ambition can do for you! Join in the conversation to discover how you can streamline your team. Instill the culture that makes your company stand out ..read more

Continuous and incremental improvement is the name of the success game when it comes to innovating in sales. Leveraging the right technology, including AI, gives sales teams the edge in the sales process. In this episode, Rich Blakeman sits down for a talk with the Vice President for Innovation at MarketSource, Steve Bonvissuto. Steve discusses how they use technology to keep improving the sales process and provide total support and service to their customers. Learn more of their secrets to success by tuning in ..read more

Technology has helped us get through marketing tasks pretty easily. Chad Burmeister talks with John Readman, the Founder of Bosco, about the role of AI in digital marketing, specifically lead generation and conversion. In this episode, John discusses Bosco’s way of setting strategies for clients to implement the best practices in their business, elaborating how they’re automating lead generation tools. He then shares why he got into a different career, having started somewhere where his passion was. With a background in marketing technology, John is helping scale marketing agencies up by insou ..read more

Salespeople take the path of the least resistance. Rich Blakeman's guest in this episode is Harry Hardman, the Senior Vice-President at SalesTalk Technologies. Salestalk is a leader in Conversation Intelligence that helps sellers say the right thing at the right time during sales conversations. In this episode, Harry talks with Rich about how the messaging is often lost between the inbound salespeople and the outbound field sales rep. The messaging has to be consistent to keep the momentum going. Tune in and discover how you can sell your product during customer dialogue from start to finish ..read more

Water treatment engineering takes a lot of time and effort to accomplish. But thanks to the power of AI, the bottleneck in these projects are greatly reduced. Joining Chad Burmeister is the CEO of Transcend, Ari Raivetz, who shares how AI sped up their bidding process and client response system. Ari talks about the impact of automation on their company, discussing why it enriches people's creativity instead of putting them out of work. He also talks about his advocacy for saving the planet from global warming and the collective work needed towards a more sustainable future ..read more

Almost every sales transaction can be done through the internet these days, making the process simpler and faster. Since human behavior is constantly evolving, using AI to allow sales to keep up is now a widely accepted idea. Chad Burmeister talks with Kordel France, CEO of Seekar Technologies, to break down how various industries use AI to develop sales strategies. By designing them according to individual behavioral patterns, businesses are able to offer personalized experiences to the market. Kordel explains how buyers should be mindful of the ethical aspects of AI, particularly with the us ..read more

The next time you hire an Uber, you may want to ask your driver what their qualifications are. Chances are they are overqualified. It’s just one of the many indicators of the hard time the world is having with matching employers with the right employees. Michelle Tinsley was so fascinated by her own Uber story that she got the idea to build a platform that would grow into what is now Yellowbird. Yellowbird uses AI technology to match environmental, health and safety professionals in specific localities with companies that are in need of their skills. In this conversation with Chad Burmeis ..read more

Without human expertise, machines are simply pieces of metal. Machine learning itself implies the need to be taught, relying on high-quality annotated data on which to train. Chad Burmeister is joined by Rahul Singhal, the Chief Product and Marketing Officer at Innodata Inc and former Chief Data Officer at IBM Watson. In this episode, he explains data analysis and modeling processes and how AI works in conjunction with humans to optimize them. As an expert on the subject, Rahul further highlights the importance of having "humans-in-the-loop" for the success of any AI ventur ..read more

AI helps businesses thrive by making things easier and more efficient. Innovation is the key for any business, and incorporating AI is very beneficial for sales growth and business prosperity. Chad Burmeister talks with the CEO at PostProcess Technologies, Jeff Mize, about tools and ways of leveraging artificial intelligence into products and sales processes. Jeff shares his extensive professional background, what his company does, and the comprehensive system they have in advanced technology, data analytics, and machine learning. He explains different areas in AI and strategies to eliminate r ..read more